San Diego, CA · Member since 2012 · 40 posts · 17 votes
Looking for recommendations for Property Managers in Indianapolis. Have properties throughout the City, so would be hoping for someone willing to serve Section 8 as well as better areas in Lawrence and Warren townships.
Investor · Indianapolis, IN · Member since 2014 · 208 posts · 137 votes
10y
Hi all, I took a look at this thread when choosing a manager and ended up going with BHB based partly on the good feedback here. I just want to say to anyone looking at this thread that I do NOT recommend BHB. They're cheap, yes, but first off their communication is terrible. Every time I want to get in touch with them about something they probably average about a week on their response time, and I have to send the same emails again and again. Their repairs are poor quality. They consistently make errors on their statements. And I've had a unit that's been open for 6 months - not a good sign. I'd give them a D- overall. I recommend staying away.
Looking for recommendations for Property Managers in Indianapolis. Have properties throughout the City, so would be hoping for someone willing to serve Section 8 as well as better areas in Lawrence and Warren townships.
Investor · Brooklyn, NY · Member since 2013 · 13 posts · 4 votes
12y
Hi Richard,
Can you refer one to me as well? I've already dealt with 3 different sets of property managers and was not impressed with any of them. Like Justin, I have many properties in Lawrence, some Section 8 and live out of state.
It's strange, I meet many that I have a great conversation with, then never return my phone calls OR ask they me what I think the rent will go for?? which is a big red flag. Isn't that what they are supposed to specialize in? Fortunately I know my area very well and know the minute differences between the areas.
Rental Property Investor · Long Beach, CA · Member since 2015 · 623 posts · 155 votes
11y
Has anyone besides @Robert Autorino used Larry Tracy with BHB Property Management in Indianapolis? They are my front runner right now.
Robert thanks for the recommendation. How long have you been using BHB? Are they prompt and reasonably priced for maintenance? Are they good to your tenant? You're an out of towner as well so I'm curious what you think?
Flipper/Rehabber · Honolulu, HI · Member since 2013 · 11 posts · 4 votes
11y
@Richard F. could you send me your recommendations as well. I have two duplexes, one C class, one probably D class, with two different property managers. Not too fond of either of them.
@Robert Autorino I will also check out BHB. Thanks for the recommendation.
@Shawn Holsapple would definitely like your recommendation for management of the "less desirable areas"
@Richard F. could you send me your recommendations as well. I have two duplexes, one C class, one probably D class, with two different property managers. Not too fond of either of them.
@Robert Autorino I will also check out BHB. Thanks for the recommendation.
@Shawn Holsapple would definitely like your recommendation for management of the "less desirable areas"
San Diego, CA · Member since 2012 · 40 posts · 17 votes
11y
I'm interviewing several managers this week. Not really that helpful because you dont know what you have in a manager until you've been with them for 6 months +, but I'll try to remember to leave some feedback.
San Diego, CA · Member since 2012 · 40 posts · 17 votes
11y
Hi Everyone,
So I just wanted to give some feedback for anyone still looking or looking in the future. I interviewed four PM companies a couple weeks ago. Honestly, I was impressed with all of them and would have been happy to sign up with all of them. I didnt have any negative impressions from any of them. The four I interviewed were:
Discover
BHB
USIG
Brick Lane
I chose Discover, but I was really happy with all four companies. Discover, BHB and Brick Lane all seemed to have a good handle on dealing with the "less desirable areas". USIG did as well, they just weren't as fond of them and made a point of steering me away from them, which is also fine.
I try to be a tenant friendly owner (as much as can be, obviously it's not always possible) and both Discover and BHB really came off to me as relationship centered and I think that goes a long way with tenants as well as owners. That's also not to say USIG or Brick Lane weren't focused on connecting with tenants, but it really jumped out to me at the other two.
Discover and BHB are cheaper than USIG and Brick Lane.
Discover and BHB have primarily in-house maintenance and construction services. USIG and Brick Lane both use vendors.
Brick Lane is the largest company (over 400 properties), USIG and Discover are both 250-300 range, and BHB is around 130.
Discover, Brick Lane and USIG all use AppFolio management software.
Yea.....PM me if you've got any specific questions that you think I might be able to answer. And I'll try to remember to get back with an update on Discover in six months or so (since this thread has been running for a LONG time now).
San Diego, CA · Member since 2012 · 40 posts · 17 votes
11y
Also, do yourself a favor, stay away from the following companies like the plague:
Garner Properties and Management (I dont have enough words for how poorly they do their job. They might be con-men too, but more than anything they are an exceptionally poor excuse for a management company. If you want someone to collect rent from your tenants when they voluntarily decide to pay, these are your guys. If you want your property to sit on the market for months, these are your guys. If you want eviction proceedings to begin against your tenant without being notified, these are you guys. If you want your calls and emails to go unanswered and completely ignored for several days stretching into weeks, these are your guys. I can't think of a single thing they do well.)
Barron Property Management (Never actually got around to using them as a management company because they failed to perform construction work they were contracted for)
Axiom Property Management (Helped me buy a property under the agreement that they would manage it and refused to manage it once the purchase went through)
Looking for recommendations for Property Managers in Indianapolis. Have properties throughout the City, so would be hoping for someone willing to serve Section 8 as well as better areas in Lawrence and Warren townships.
So I just wanted to give some feedback for anyone still looking or looking in the future. I interviewed four PM companies a couple weeks ago. Honestly, I was impressed with all of them and would have been happy to sign up with all of them. I didnt have any negative impressions from any of them. The four I interviewed were:
Discover
BHB
USIG
Brick Lane
I chose Discover, but I was really happy with all four companies. Discover, BHB and Brick Lane all seemed to have a good handle on dealing with the "less desirable areas". USIG did as well, they just weren't as fond of them and made a point of steering me away from them, which is also fine.
I try to be a tenant friendly owner (as much as can be, obviously it's not always possible) and both Discover and BHB really came off to me as relationship centered and I think that goes a long way with tenants as well as owners. That's also not to say USIG or Brick Lane weren't focused on connecting with tenants, but it really jumped out to me at the other two.
Discover and BHB are cheaper than USIG and Brick Lane.
Discover and BHB have primarily in-house maintenance and construction services. USIG and Brick Lane both use vendors.
Brick Lane is the largest company (over 400 properties), USIG and Discover are both 250-300 range, and BHB is around 130.
Discover, Brick Lane and USIG all use AppFolio management software.
Yea.....PM me if you've got any specific questions that you think I might be able to answer. And I'll try to remember to get back with an update on Discover in six months or so (since this thread has been running for a LONG time now).
Justin,
Awesome post. Thank you! Where are your properties located in Indy? Did Discover have any restrictions to areas they don't cover?