New to the Bigger Pockets community and starting our journey into real estate investing. We thought we would start with a flip. Found a house that we could pay cash and offered. It is a foreclosure and the offer process is managed by PropOfferes.com. This site is ridiculous. Feedback is painful. Timely replies are non-existent. Contact information is not available. The selling agent is not involved in the PropOffers.com site and not responsive to my agent. We submitted our first offer a couple of weeks ago. It was rejected. We re-submitted another offer. They countered we countered, they rejected. 

They dropped the list price of the home. The next day we submitted a new offer which they countered. We accepted this offer. They expected an increased amount of earnest money via certified check. The agent went into the web site and clicked the button to accept the counteroffer. We went to the bank and sent our agent a picture of the check and dropped the check in the mail. We then received the docs to sign online. The agent uploaded those docs and received an email that there were multiple offers and to submit the best and final offer.

We are in limbo right now and can't get anyone to tell us what is going on with the house. There is no customer support number and we are not getting anywhere with the seller or the seller's agent.