Hi community, I had a tenant who didn’t pay 8mo rent and applied for help from reconciliation services. Tenant was approved and check was sent to my PM’s address. It was the wrong address and someone signed the check and deposited via mobile device.
I have the check image, and when it was deposited. What can I do as I am OOS?
If you are the designated recipient of the check, I would contact the bank that processed (ie accepted) the check and advise them that the check was fraudulently deposited (if that is what you are saying happened). See where they go with that. Big banks (I used to work for one) make good on hundreds of millions of dollars of 'mistakes' / Frauds / etc on their part A YEAR! Hopefully they will make you whole after an investigation on their part.
If the account that received the funds is still open, they would deduct the amount back out of that account and likely credit you with the money (ie. give you a cashiers check for the money). If it was done with intent (ie. the bank account has zero dollars in it because the people knew what they were doing - stealing your money) then it would be up to the bank to decide if they are going to make it right. They may require a police report on your part.. just depends on how the bank works.
If you are the designated recipient of the check, I would contact the bank that processed (ie accepted) the check and advise them that the check was fraudulently deposited (if that is what you are saying happened). See where they go with that. Big banks (I used to work for one) make good on hundreds of millions of dollars of 'mistakes' / Frauds / etc on their part A YEAR! Hopefully they will make you whole after an investigation on their part.
If the account that received the funds is still open, they would deduct the amount back out of that account and likely credit you with the money (ie. give you a cashiers check for the money). If it was done with intent (ie. the bank account has zero dollars in it because the people knew what they were doing - stealing your money) then it would be up to the bank to decide if they are going to make it right. They may require a police report on your part.. just depends on how the bank works.
Contact the bank that cashed it, report it as a fraudulent deposit, and they should help you figure this out. They will probably have you complete an Affadavit of Check Fraud. I suspect you are talking about a pretty large amount which means it is a pretty serious crime.
Contact the bank that cashed it, report it as a fraudulent deposit, and they should help you figure this out. They will probably have you complete an Affadavit of Check Fraud. I suspect you are talking about a pretty large amount which means it is a pretty serious crime.
It is a large amount and a serious crime. However, without the help of my PM in the area and Reconciliation Services telling me which bang I am left helpless.
You have the check image and information on when it was deposited. Why can't you track down what bank it was deposited in? Have you contacted the person that issued the check? They should be able to help.
The check image doesn't say which bank. I have emailed them and tried to push. There is foul play here, the question is where. PM sends me texts and emails of her communication with Reconciliation Services. It looks like they are legitimately trying to recover the funds. I left VM for the Reconciliation services too. No response.
After many emails with various members, and my PM team, a new check has been issued. However, the damage done by the two tenents in the duplex was $500 less than the check. I consider this a win at this point and going to move on from this property.