The turnover walk: what we check before a unit goes rent-ready
We run 236 doors in Memphis, mostly single-family and heavy Section 8, and no unit gets called rent-ready until it passes the same turnover walk.
Systems and safety first, cosmetics last. We test smoke and CO detectors, run plumbing at every fixture and check for leaks, confirm HVAC function and change the filter, run every appliance through a full cycle, and check locks, windows, and screens. We also locate and test the water shutoff so the next person in the house is not hunting for it during a leak.
While we walk, we photo-document condition in every room. Small fixes go on a fix-on-the-spot list instead of becoming a second trip — that second trip is where days disappear.
All of it ties to our 21-day turnover schedule. Turnover and vacancy cost more than repairs, so a missed detector, a slow drain, or a dead appliance found at move-in is not a small miss. It is lost days.
For Section 8 units, we walk it the way a housing-authority inspection will check it. If it would fail there, it is not rent-ready here, no matter how good the paint looks.
What item on your turnover walk did you learn the hard way not to skip?