Periodic inspections of units for maint/damage - How often?

Periodic inspections of units for maint/damage - How often?

J. MartinPro Member
Rental Property Investor · Oakland, CA · Member since 2011 · 3k+ posts · 2k+ votes

How often are you performing inspections of your units to ensure nothing is damaged, no leaks, etc.. Any formal schedule? Or just here and there when you are already there? 

I don't have a formal inspection policy or process right now, but have my handyman look around and report back to me when he goes in to fix anything. I want the tenants to feel like the house/apt is their home, and try to not to go inside their unit when not necessary. But have been considering more formal periodic inspections. I'd like to find the balance of not bothering people too much, and keeping up on what is going on with the condition of the unit.

Having been a renter for my whole life, and knowing a LOT of people who rent, I've never experienced, and never heard of a landlord doing frequent, regular inspections. I'm going to ask around, but I really think it would making living there a PITA if it were too frequent. So I'm thinking quarterly would be viewed as generally acceptable in my area, even though it is not a common practice in my experience.

I'm probably going to phrase the inspections as geared towards identifying any potential leaks (pipes, windows), moisture issues, etc, to protect the tenant's home, and ensure it stays safe and healthy for them and their family. Rather than making sure they haven't damaged anything.. Maybe quarterly.

"I'm looking over your shoulder, but only because I got your back" lol

Thoughts?

This came up in another thread , where @Joel Owens jumped in about performing regular inspections, but I didn't want to hijack the thread..  I searched the forums and couldn't find anything. (But maybe wasn't searching correctly.)

@Marcia Maynard , @Elizabeth Colegrove , I won't even ask! lol

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Investor · Vancouver, WA · Member since 2013 · 3k+ posts · 4k+ votes
12y

@J. Martin I'm with you. The inspection is really a maintenance check and we label it as such. While we are there we keep an eye open for any rental agreement violations, but our primary focus is the task at hand and we communicate that to the tenant beforehand. We keep it friendly. A Hogan's Heroes type of inspection would never cut it.

We do specific maintenance work annually at different times of the year, and that is when we proactively check for other needs. Depending on the property and the occupying tenant, we have done inspections once a year, twice a year, or four times a year. We typically do HVAC maintenance and gutter/drainage checks in the autumn, so we are in the units at that time. We typically do chimney cleaning, pest control, foundation inspections and plumbing inspections in the spring, so we are in the units at that time.

If a tenant calls us for a maintenance need, we do some of our annual checks at the same time. We also will do an immediate inspection if a tenant starts breaking the rules or starts causing us trouble. We have found that when a tenant breaks one rule, they are likely breaking other rules. Better to find out sooner than later.

An additional note, entering a tenant's domicile should not be taken lightly. It is our property/house/apartment, but it is their home. Respecting a person's right to quiet enjoyment of their own home and right to privacy is key. Their home begins at the property line. That means ask permission before you enter the yard too, especially fenced areas. Of course this differs from multifamily properties that have common areas, but respect their private patio/porch areas as part of their unit. Don't surprise the tenant with unnecessary intrusions. Emergency entry situations and proper notice to enter at other times should be covered in the rental agreement.

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  • Visalia-Fresno, CA · Member since 2009 · 1k+ posts · 863 votes
    12y

    I'm not performing inspections like I should.  That is why I like section 8.  They perform a yearly inspection and report the needed repairs by me or the tenant.  I guess I need more sec 8 properties...

  • Investor · Vancouver, WA · Member since 2013 · 3k+ posts · 4k+ votes
    12y

    @Franklin Romine Section 8 inspectors are inspecting for their needs not for yours. Some are thorough, some are too picky, some are too lax. Imagine my surprise when a toilet in the unit of one of our Section 8 units almost fell through the floor because of a leak that had gone undetected for years. At the time, I had thought I was covered by the Section 8 annual inspections. Later the tenant told me he always asked for one particular inspector because that inspector would just ask the tenant if there were any problems with the unit. If the tenant answered "no" the inspector would check off the form as passing inspection, without going into the unit past the front door. The tenant thought it was great, but was annoyed by a different inspector that would actually do a thorough inspection. That was a wake up call for me. Recently, our local housing authority has reduced their inspections to every two years to save money. You must look out for your own needs.

  • Investor · Middletown, NJ · Member since 2008 · 2k+ posts · 1k+ votes
    12y

    We rarely did inspections, relying on our contractors to let us know what they saw when they did repairs. And then we had a tenant move out unexpectedly with little notice. He had been a great tenant for 2.5 years, paid on time, was polite and respectful. When my contractor went to get the key the night he and his family left, he was shocked. The place was a shambles. The damage cost nearly $7K and took almost 7 weeks to renovate for re-renting.

    From now on, we have told our new and existing tenants that our contractor will be coming quarterly to change the A/C filters and to make sure the A/C drainage tubes are clear. He will, of course, let me know the condition of each unit.

    We would never have suspected anything was wrong at this particular unit after several years of good tenancy, but you have no idea what can suddenly change, and then it's too late to charge the tenant for the damage.

  • Investor · Vancouver, WA · Member since 2013 · 3k+ posts · 4k+ votes
    12y

    @J. Martin I'm with you. The inspection is really a maintenance check and we label it as such. While we are there we keep an eye open for any rental agreement violations, but our primary focus is the task at hand and we communicate that to the tenant beforehand. We keep it friendly. A Hogan's Heroes type of inspection would never cut it.

    We do specific maintenance work annually at different times of the year, and that is when we proactively check for other needs. Depending on the property and the occupying tenant, we have done inspections once a year, twice a year, or four times a year. We typically do HVAC maintenance and gutter/drainage checks in the autumn, so we are in the units at that time. We typically do chimney cleaning, pest control, foundation inspections and plumbing inspections in the spring, so we are in the units at that time.

    If a tenant calls us for a maintenance need, we do some of our annual checks at the same time. We also will do an immediate inspection if a tenant starts breaking the rules or starts causing us trouble. We have found that when a tenant breaks one rule, they are likely breaking other rules. Better to find out sooner than later.

    An additional note, entering a tenant's domicile should not be taken lightly. It is our property/house/apartment, but it is their home. Respecting a person's right to quiet enjoyment of their own home and right to privacy is key. Their home begins at the property line. That means ask permission before you enter the yard too, especially fenced areas. Of course this differs from multifamily properties that have common areas, but respect their private patio/porch areas as part of their unit. Don't surprise the tenant with unnecessary intrusions. Emergency entry situations and proper notice to enter at other times should be covered in the rental agreement.

  • Investor · Bay Area, CA · Member since 2014 · 63 posts · 77 votes
    12y

    Hey @J. Martin checklist and schedule of inspections.

  • Property Manager · Big Bear Lake, CA · Member since 2013 · 585 posts · 330 votes
    12y

    We do inspections every 6 months. We are mainly looking for leaks, furniture blocking vents, damage, etc. At that time we talk to the tenants and ask them to point out anything else we should know about. We also look for evidence of extra people and pets not on the lease. I like the idea of calling them "maintenance checks". Seems less invasive that way.

    My tenants all know to contact me if there are any issues at all. So, we rarely find any problems when we do the inspections.

  • Michele FischerPro Member
    Rental Property Investor · Seattle, WA · Member since 2013 · 2k+ posts · 1k+ votes
    12y

    We also call ours maintenance inspections.  When we schedule them we make it clear that it is not a housecleaning inspection, nothing special needs to happen by the tenant prior except making sure the smoke detectors are working.

    We don't have a set schedule.  I try to do three months after they move in and make sure that we or our contractors have gotten a good look inside at least once a year, but within that range we leave flexibility.  I've been trying to do one inspection a month this year, which is manageable.

    The most valuable part of timely inspection for us is that when a tenant gives notice, we have a pretty good idea of what work will be needed to get it rent ready again, so we can start making plans before we get possession. 

  • Visalia-Fresno, CA · Member since 2009 · 1k+ posts · 863 votes
    12y

    I like 1 and 2 bedroom units with 1 bath.  Less doors, toilets and walls to damage.  Less to inspect.  

  • Property Manager · Rocklin, CA · Member since 2013 · 21 posts · 7 votes
    12y

    If you have not been in the home for a while (no maintenance issues, etc), perform an inspection 90 days prior to their lease expiring.  Then if they are not taking care of the home you can send them a 60 day notice to vacate.

  • J. MartinPro Member
    OP
    Rental Property Investor · Oakland, CA · Member since 2011 · 3k+ posts · 2k+ votes
    12y

    @Jeff Schluer ,

    I like the idea of checking just before the end of a lease, and likewise,

    @Michele Fischer , I like the idea of checking just after they move in. And before they move out, like you and Jeff said, so you know what you'll have to do, along with setting expectations early with the tenant.

    @Franklin Romine

    Ouch! Thanks for the lesson. Kathryn, listen up! Although you would probably just laugh that off with the HELOC as cost of doing business lol

  • Rental Property Investor · Liberty Hill, TX · Member since 2014 · 285 posts · 166 votes
    12y

    Our management company does then every 6 months and provides us with a written report pictures for specifics.  This seems to work well.  Tenants seem to not mind because they can ask for changes etc.  

  • Jerry W.Pro Member
    Moderator
    Investor · Thermopolis, WY · Member since 2012 · 4k+ posts · 4k+ votes
    12y

    We check most houses twice a year to change the furnace filter.  I have a few houses that do not have forced air.  They do not get checked very often and one I know is in bad shape.  The tenant moves out next month and I expect a lot of work to do.

  • Real Estate Professional · Newport, KY · Member since 2014 · 17 posts · 17 votes
    12y

    Generally once a year for a general inspection.  You should have a standard check list for this to document findings.  On it you should have things like:

    House keeping
    Window glass
    Rodents
    Plumbing/Water
    Carpet
    Smoke Detectors (Change the batteries too)
    Drains
    Toilets

    You are trying to do a few things:

    Document/correct on going damage

    Find immediate issues that need addressed (water leaks, broken glass, infestations, house keeping issues etc) so you can issue lease violations or perform maintenance.  

    perform ongoing maintenance (furnace filters, smoke alarm batteries etc)

    Document everything is fine hopefully!

    The last one is key.  When you have a tenant get behind on rent and retaliate by calling hud or the health department to say they have no working toilet, smoker detectors and there is a bed bug infestation you will be glad you did that check 30 days ago that said all was well!

    Not to mention certain issues won't be reported to you but can be important to know about, specifically in a multi tenant building.  If you go into an apartment to do a check and find bed bugs for example, while that sucks, it is something you want to know about before you have to treat an entire building.

    The one thing I want to know here is if you have forced air HVAC you should be changing filters more frequently than you do an entire inspection.  

  • J. MartinPro Member
    OP
    Rental Property Investor · Oakland, CA · Member since 2011 · 3k+ posts · 2k+ votes
    12y

    @Joe Doxsey and @Jerry W. ,

    Almost wish I had the filter excuse to get me in gear, but I live in a beautiful part of California in the Bay where we don't really have furnaces or AC :)  Radiant ceiling heat in one 4plex, and gas wall heaters in others are typical.. I don't believe there is a filter to change, but I'll have to double check.. ;)

    I think 2-3 months after they move in, and 2-3 months before the scheduled lease ending should work well.. That leaves about 6 months in between.. I don't like to be intruding on their unit more than is necessary. Thanks for the advice!

  • J. MartinPro Member
    OP
    Rental Property Investor · Oakland, CA · Member since 2011 · 3k+ posts · 2k+ votes
    12y

    Ooops.. I meant to write @Jerry W. on the filters above.

    @Joe Doxsey ,

    Do you have these issues with tenants regularly? What's the tenant profile like? And what's your relationship with them like? 

    @Marcia Maynard ,

    Do you have the same issues Joe describes above? I can't imagine having that kind of conflict with my tenants, even operating in low-income areas like I do, but maybe it will..

    Good points though generally speaking about documenting Joe. Thanks. 

  • Investor · Vancouver, WA · Member since 2013 · 3k+ posts · 4k+ votes
    12y

    @J. Martin  We keep a maintenance log on each unit.  If the tenant did something or failed to do something that caused a problem, we document it in the tenant file.  We will always uphold our responsibility to provide a habitable residence.  If the tenant makes it inhabitable, we will document the incident and charge them for the cost of repair/remedy.  We will also move a tenant out when necessary, by negotiation or by eviction.  We have never had a tenant make false reports to authorities.  If they did, we would have the documentation to prove them wrong.  

    Even if a tenant doesn't pay their utility bill and has their electricity, natural gas, or water turned off, we are in the clear and are not required to remedy.  However, in those instances we do inspect and keep a watch to make sure food is not rotting in a fridge, pipes are not freezing, candles are not being used as a light source, etc.  We also serve a 10-day Notice to Comply to the terms of the rental agreement about their duty to maintain the utilities.

  • Real Estate Investor · Sebastian, FL · Member since 2014 · 812 posts · 432 votes
    12y

    We do our own filter changes monthly, with a quick check for leaks and unacceptable conditions while there. Total time on the property is usually 15 minutes and is time well spent. 

  • Princeton, KS · Member since 2014 · 357 posts · 169 votes
    12y

    I change the HVAC filters twice yearly, plus I provide & install the smoke detector batteries. (That way I know it got done.) My lease includes a housekeeping clause, just in case. I also schedule quarterly "maintenance checks" - it's an old, old house, y'know.

    I make it a point to give tenants several "Repairs Needed" forms & I try to respond promptly - it has been my experience that if tenants feel they have some control over the upkeep of the property, they are a bit more responsible. A HUGE variable, I'll admit! 

    The property I have in town has a wonderful neighbor (huge plus!), plus I do the yard maintenance. Other ways to keep eyes on the place.

  • Marlton, NJ · Member since 2014 · 3 posts · 0 votes
    12y

    I manage my own properties, and do inspections every 6 months, with 30 days notice to tenant beforehand.  Nothing extensive, just checking property okay, checking HVAC filter has been getting replaced, no leaks, no damage, check crawlspace, that kind of stuff.  I have found this to be very helpful with preventative maintanence.

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