Legal to charge tenants a "maintenance charge" (Washington State)

Legal to charge tenants a "maintenance charge" (Washington State)

Investor · Mount Vernon, WA · Member since 2014 · 7 posts · 1 vote

Hello,

Going to start renting out my first property very soon. I am dotting the I's and crossing the T's to get ready.

I was wondering, is it legal to charge tenants a "maintenance charge" (obviously I would write this into the lease) of say $50 or $100 every time somebody needs to come out to the property for a maintenance issue. I would not be doing it to make extra money, I would do it to avoid constant phone calls about unclogging a toilet, changing batteries in smoke detectors, changing lightbulbs, small things like that.

I have seen this suggestion in other posts on BP. Also, I am specifically wondering if it is legal in Washington State. I could not find anything in our states Landlord/Tenant law, so landlords familiar with WA law would be helpful. Our state is very "tenant friendly" in our Landlord/Tenant law.

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Kim MartinPro Member
Rental Property Investor · Wenatchee, WA · Member since 2014 · 157 posts · 53 votes
10y

I get very few calls and have 14 rentals.  I would worry that the charge would discourage tenants from  calling and a broken toilet flap left unrepaired can leave you with a several hundred dollar water bill.  You want your tenants to have open communication with you.  Also, I use changing the batteries in the smoke detectors as my reason for an annual inspection. Please let me know if you have any qestions.

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  • Kim MartinPro Member
    Rental Property Investor · Wenatchee, WA · Member since 2014 · 157 posts · 53 votes
    10y

    I get very few calls and have 14 rentals.  I would worry that the charge would discourage tenants from  calling and a broken toilet flap left unrepaired can leave you with a several hundred dollar water bill.  You want your tenants to have open communication with you.  Also, I use changing the batteries in the smoke detectors as my reason for an annual inspection. Please let me know if you have any qestions.

  • Investor · Century, FL · Member since 2015 · 950 posts · 603 votes
    10y

    Last thing you want is tenants not calling you. Putting a $50 charge on a call out will ensure you won't hear from them. Replacing that rotted out bathroom floor because the tenant didn't want to bother you about a leaking toilet because he'd be charged $50 - you'll have wished otherwise about that charge.

    As a hands on landlord, I enjoy getting asked to do routine maintenance as it gives  a chance to see your property. Had one a few days ago, recepticle gone out, drove over and reset breaker. Tenant was mortified. I wasn't as it gave me a chance to make an informal and cursory check of the apartment.

  • Tempe, AZ · Member since 2016 · 22 posts · 7 votes
    10y
    Knute Olsen Agree with all comments. Either they won't call at all or they will try and fix it themselves. Neither of which I want happening in my rental properties. Good luck!
  • Rental Property Investor · Rockford, IL · Member since 2014 · 4k+ posts · 2k+ votes
    10y

    @Knute Olsen,

    Maybe you should consider paying a property manager to insulate you from the tenant calls and handle the issues.

    David J Dachtera

    "Success is not a destination. Failure is not an event. Success is a process, failure is a choice."
    - DJ Benedict

  • Investor · Mount Vernon, WA · Member since 2014 · 7 posts · 1 vote
    10y

    Thanks everyone, great answer. 

    As a young renter, I was the one calling landlords about replacing lightbulbs and beeping smoke detectors. I figured it's their house, they own it, they go down to Lowe's and spend $5 replacing it. 

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