Buildium price Hike of 25%, looking for alternatives

Buildium price Hike of 25%, looking for alternatives

Savannah, GA · Member since 2017 · 1 post · 0 votes

As a small property manager / landlord I signed up for Buildium a year ago already a little weary about the $40 a month price tag for my small amount of units,  plus I hate their long hold times for support....however, it does what I need (keeps ledgers/ provides listing page/ accepts onlline rent pay (not free)... almost everything else is pay-extra as an "add-on" but I only use the basics....Unfortunately they are hiking their price by a whooping 25% in one bang as of March 1 (the day after tomorrow) now going to cost $50 per month as cheapest option and offering NOTHING extra AT ALL to what I already have at $40/per month. I don't want to stay with them I think this is taking advantage of loyalty due to pain of moving elsewhere, or they've just lost their minds altogether. I have voiced my concern to them before and suggested they consider lower memberships for those of us with less units that only need the basics....seems they don't really care. Looking for recommendations of where to go. Looking at Cozy, very tempting, good reviews, but wanted to know if anyone out there can give me their 2 cents, other any suggestions accepted. Thanks!

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Kyle MccawBusiness Member
Property Manager · Keller, TX · Member since 2011 · 1k+ posts · 1k+ votes
9y

Before you leave think about your long term plans. If you don't plan to grow...then maybe there is a cheaper option. I understand Cozy is good for small DIY investors. If you plan to grow then you may be best staying with Buildium. Personally, I'm amazed they Buildium is that cheap.

McCaw Property Management4.4909 Reviews
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  • Kyle MccawBusiness Member
    Property Manager · Keller, TX · Member since 2011 · 1k+ posts · 1k+ votes
    9y

    Before you leave think about your long term plans. If you don't plan to grow...then maybe there is a cheaper option. I understand Cozy is good for small DIY investors. If you plan to grow then you may be best staying with Buildium. Personally, I'm amazed they Buildium is that cheap.

    McCaw Property Management4.4909 Reviews
  • Broken Arrow, OK · Member since 2017 · 2 posts · 0 votes
    7y

    Run don’t walk away from Buildium.

    There is nothing right with this totally screwed up program.  Wrong leases assigned to the wrong tenants - signatures that wont work, books that wont balance...

    What a jacked up POS@!!!!!!!!!

    I have hired TWO bookkeepers to straighten this out and a YEAR later we are still fighting the same issues... what a joke.  Late fees that you cant fix.

    Feel free to call or email - Ill talk for hours about how crappy and unfriendly of a product this is.

  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    7y

    @Jeff L. why would you resurrect a post from two years ago that talks about a rate increase? Now people will read this and think Buildium is raising their prices 25% when the raise actually happened two years ago.

    I haven't used Buildium in five years but they were a very responsive company at that time with the best customer service of any company I've ever worked with. They were also extremely receptive to suggested improvements and implemented many of my suggested changes. I continue to hear good things about their software and their customer service.

    Sorry you had a bad experience but next time maybe you can start a new thread that relates to your specific complaint rather than just taking an odd opportunity to slam the company while confusing the watching public.

    The DIY Landlord Book4.7247 Reviews
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