Property Manager · Wake Forest, NC · Member since 2015 · 84 posts · 56 votes
8y
@Mark Pitt The way we use it is for tenants to book all their showings online. In order to book a showing they have to answer several questions like is their credit score 600 or higher. If they say it’s below our threshold it won’t let them set up a showing. We also ask if they have driven by the property as we want them to like the property from the outside before showing.
It’s been a great help in streamlining or processes. Let me know if you have any other questions.
Property Manager · Wake Forest, NC · Member since 2015 · 84 posts · 56 votes
8y
Hey Mark,
Our property management company uses it and it has been a great tool to increase efficiency for showing properties. It takes several steps out of the traditional process of setting up a phone appointment. It also requires potential tenants to text to confirm the appointment or it will cancel the showing. This helps a lot with limiting no show’s.
Let me know if you have any more specific questions.
Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
8y
I've been using it for almost two years with 300 units under management. It has a TON of features and options, which can make it difficult to set up and learn. But it saves me a TON of time when it comes to showings. It also watermarks all my photos which has eliminated scammers from stealing my listings.
I tried the lockbox / self-showing feature but stopped after two months.
If you have any questions, feel free to contact me.
Are you managing all the 300 units without any staff? What problem is it specifically solving for you? Is it pre-screening, dealing with no-shows or other?
If you don't mind me asking, are you paying loads for it? I have a small portfolio but I want to automate things
Property Manager · Wake Forest, NC · Member since 2015 · 84 posts · 56 votes
8y
@Mark Pitt The way we use it is for tenants to book all their showings online. In order to book a showing they have to answer several questions like is their credit score 600 or higher. If they say it’s below our threshold it won’t let them set up a showing. We also ask if they have driven by the property as we want them to like the property from the outside before showing.
It’s been a great help in streamlining or processes. Let me know if you have any other questions.
Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
8y
ShowMojo helps with marketing and booking appointments. It displays all my rentals in a very clean format. There are buttons available for the applicant to schedule a showing. I set custom calendars based on the property. For example, if the property is occupied and I have to give the tenant 24 hours notice before a showing, the custom calendar won't let the individual schedule a showing today.
Prior to ShowMojo, everyone called into the office and we would answer the same questions over and over again. We would ask them to look at our web site then they would call back with follow-up questions or to schedule a showing. After starting with ShowMojo, the number of calls dropped in half! That's significant for an office with 300 rentals. Individuals can schedule a showing and we are notified by email, text, or both. The appointment is automatically added to our calendar. Reminders are set automatically. If the person cancels or needs to reschedule, they can do that on their own through ShowMojo. After the showing, they receive a request for feedback on the unit or the person showing it. And if someone looks at a rental but they're not interested, ShowMojo will automatically notify them when a new rental comes on the market.
Here are my statistics for last week:
Answered 18 incoming phone calls Answered 1 incoming text inquiries Automatically responded to 13 incoming email inquiries Captured 3 inquiries from the web
Collected 22 new leads Scheduled 5 new showings Avoided at least 3 no shows
In one month that comes to 90 calls, four text messages, 55 email inquiries, 12 web inquiries, 88 new leads, 20 new showings, and I avoided 12 no-shows.
That's well worth $99 and this isn't even a busy month!
Residential Real Estate Broker · Chicago Suburbs, IL · Member since 2013 · 1k+ posts · 594 votes
8y
We use it with the lockbox, and require them to send their drivers license. We like that the system asks the prescreening questions and handles the scheduling of the showings, although I have had the very same people with very same contact info re-answer the questions until they pass and Showmojo didn't block them...but they have made blocking people who don't meet the criteria way easier now. They are always working on making the product better.
@Nathan Gesner curious to know why you stopped using the lockbox after two months?
Victoria, British Columbia · Member since 2017 · 70 posts · 2 votes
8y
Hi @Nathan Gesner . Thanks for sharing all the info, this is really awesome. Out of the 300 units you manage do you have a lot of vacancies every month? Do you have staff that takes care of things or do you do everything by yourself?
Victoria, British Columbia · Member since 2017 · 70 posts · 2 votes
8y
@Kimberly H. do you have staff as well or do you manage everything by yourself? Do you mind sharing how many units you manage and how many of those become vacant every month/year? What do you not like in Showmojo?
Sorry for all the questions, I am just contemplating if it's better to hire someone at $15/hr to do the leg work or would the software do the trick
Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
8y
Mark, I have myself, my wife (owner payments and bookkeeping), a second property manager, and an administrative assistant. We average around 15 new tenants a month.
Rental Property Investor · Marina del Rey, CA · Member since 2016 · 17 posts · 7 votes
8y
Nathan G. - we also use QuickBooks Online. I’d be interested to hear how y’all have everything setup as QBO doesn’t naturally allow for complete fiscal tracking of everything (like balance sheet transactions).
Would love to ask you some questions — would you be up for a short phone call?
Interesting that you guys are not using any property management software like buildium, yardi, appfolio.. perhaps those are for people who manage more than 1000 units but I maybe wrong. Plus they are expensive..