Answering Service Recommendations?

[Allison Barker]

I am looking for 24hr answering service, mostly for after hours maintenance calls. I want to be sure that an emergency is dealt with right away and a non-emergency is handled appropriately.

I'm looking at Answer First, it seems decent because you pay by the minute and I'm not sure how many calls we will be receiving. But we haven't signed up yet! Any suggestions?

[Jordan Sand]

@Allison Barker - How many doors do you have? There are tools out there that have answering services for you:

1. Appfolio for over 100+ units
2. Hemlane for under 100+ units

I'm not quite sure you want to use Answer First --> if it's a tenant with an emergency and you are looking to send out a technician asap, you need someone who is more than just an expensive online request form. And, you also need someone who understands the liability with tenant/landlord interactions.