What is the best way to collect rent online?

What is the best way to collect rent online?

Blackwood, NJ · Member since 2018 · 9 posts · 0 votes
I need a legitimate and convenient way to collect rent online. I want something geared towards real estate or business rather than something like Venmo. Any suggestions are greatly appreciated.
0Reply
121 views

Most Popular Reply

Monroe, NJ · Member since 2018 · 1 post · 5 votes
8y

try cozy.co.  I recently started using it myself and have been pretty pleased.  No cost for you or tenants.  Only downside is about 5 business days for money to hit your account from the time the tenant executes payment online.  

See this reply in the discussion

30 Replies

Jump to latestLatest
  • Monroe, NJ · Member since 2018 · 1 post · 5 votes
    8y

    try cozy.co.  I recently started using it myself and have been pretty pleased.  No cost for you or tenants.  Only downside is about 5 business days for money to hit your account from the time the tenant executes payment online.  

  • Real Estate Agent · Cupertino, CA · Member since 2016 · 4k+ posts · 1k+ votes
    8y

    Use a large bank like Citi or Wells Fargo near your properties. Many banks use Zelle as transferring agent. Those tenants with same bank can transfer direct. Some will mail the checks to you.

    A property manager here has 90% tenants pay direct and he gets rest in mailed checks. 

  • Investor · Aurora, IL · Member since 2017 · 31 posts · 13 votes
    8y
    @Ayman Bayoumy I recommend cozy as well and would like to point out that, although takes 5 days (unless pay for express payment), the system will email you with payment process details.
  • Investor · Philadelphia, PA · Member since 2014 · 134 posts · 49 votes
    8y

    +1 for Cozy.co

    Been using it for years, intuitive, the support is good, and they are still finding ways to improve it. Although it takes a few days to hit bank account, you're still notified on the same day that the tenant "submits" the payment, so you don't need to wonder if they paid.

  • Clive, IA · Member since 2013 · 141 posts · 89 votes
    8y
    I should have started using Cozy years ago... just started last month when I purchased 86 new doors. I agree down side the 5 days but sometimes it would take me 5 days to do a deposit and go to bank.
  • Real Estate Investor · Tinton Falls, NJ · Member since 2017 · 84 posts · 11 votes
    8y

    Cozy and Unitdash are both great options. Unitdash offers a few different options to collect rent online. Unitdash + Stripe only takes about 3 days to settle.

  • Realtor · Nazareth, PA · Member since 2014 · 46 posts · 17 votes
    8y
    I also use cozy. It has been very convenient for us.
  • Specialist · Louisville, KY · Member since 2017 · 166 posts · 154 votes
    8y
    @Tami R. 86 new doors? Wow! 💪
  • Rental Property Investor · Baltimore, MD · Member since 2013 · 281 posts · 257 votes
    8y

    Be very careful with online rent payment options.  An established rent payment vendor (eRentPayment) that used to advertise on this site lost many thousands of dollars in rent payments for landlords in 2017.  They used an undisclosed third party that filed for bankruptcy, resulting in the freezing of rent payments that were in-process.

    I lost over $700 in that debacle.  

    The takeaway is that there is hidden counterparty risk when you use some of these vendors.  To reduce the risk use a big name that has been vetted by the big banks (Zelle comes to mind, not sure about Cozy).  Make sure the company you use never actually touches the money -- they should just facilitate a funds transfer from the tenant's bank to your bank.

  • Rental Property Investor · Ankeny, IA · Member since 2017 · 2k+ posts · 3k+ votes
    8y

    I use PayPal, simply because I already had an account. It too takes 4-5 business days from tenant paying rent until it's in my bank account. I've read about Cozy before, but wondering what the advantage is over PayPal. I haven't dug deep, but they sound the same. 

  • Philadelphia, PA · Member since 2016 · 24 posts · 1 vote
    8y
    @Anthony Wick do they or you get hit with a payment charge thru PayPal?
  • Rental Property Investor · Ankeny, IA · Member since 2017 · 2k+ posts · 3k+ votes
    8y

    @Marcell Salmond No fees for anybody if using a bank account through PayPal. I think there is a fee if you or they use a credit or debit card. But, the option is there if they need to pay rent with a credit card. 

  • Philadelphia, PA · Member since 2016 · 24 posts · 1 vote
    8y
    @Anthony Wick oh ok. Thank you
  • Real Estate Broker · Cleveland, OH · Member since 2017 · 719 posts · 658 votes
    8y

    I use CashApp - 1-2 business days for free transfer and 1%+ for instant transfer.

    If Tenants know they are late - they pay rent plus 1% to avoid late fees.

    You see the transaction pending in your phone in seconds.

  • Investor · Saint Louis, MO · Member since 2015 · 19 posts · 7 votes
    8y

    I signed up for a Paypal business account, not knowing what I was doing. To get rent paid commission-free on a Paypal business account, you have to specify that your tenants pay using the "pay friends or family" option... otherwise you will be charged a 3% surcharge!!! 

  • Real Estate Broker · Cleveland, OH · Member since 2017 · 719 posts · 658 votes
    8y
    Originally posted by @Liz Heisler:

    I signed up for a Paypal business account, not knowing what I was doing. To get rent paid commission-free on a Paypal business account, you have to specify that your tenants pay using the "pay friends or family" option... otherwise you will be charged a 3% surcharge!!! 

     and when your "friends and family" send you every month the very same amount of $$, let's say, all 50 of them ;) it might as well be considered a fraud

    There are other free ways...and totally legitimate 

  • Investor · Saint Louis, MO · Member since 2015 · 19 posts · 7 votes
    8y

    Right @Irina Belkofer , learn from my  ignorance!! :-)

  • Investor · Akron, OH · Member since 2016 · 2k+ posts · 4k+ votes
    8y

    We like buildium.

  • Real Estate Agent · Montgomery, AL · Member since 2018 · 28 posts · 20 votes
    8y
    @Matt Schelberg I also got hit with erentpayment.com and lost $895. Who do you use now?
  • Passaic, NJ · Member since 2017 · 65 posts · 42 votes
    8y
    @Justin Wroblewski I’ve heard appfolio is really good, because your tenants can also pay in a drug store.
  • Scott TitusPro Member
    Rental Property Investor · Lake Ozark, MO · Member since 2017 · 102 posts · 86 votes
    8y
    I’ve seen others talk about Tenant Cloud, has anyone been using it with positive outcomes?
  • Farmington, NY · Member since 2017 · 35 posts · 10 votes
    8y

    I just signed up with Rentredi, there are under ProPerks

  • Member since 2018 · 23 posts · 5 votes
    8y
    @Jeremy Marshall i use Venmo - no cost for anyone and easy to transfer to bank account (owned by PayPal).
  • Rental Property Investor · San Diego, CA · Member since 2016 · 507 posts · 171 votes
    8y
    @Jeremy Marshall I was considering rentredi as well after I saw it was a pro perk but haven't signed up yet since I discovered cozy, which is free
  • Community Manager · Chicago, IL · Member since 2016 · 67 posts · 19 votes
    8y

    @Justin Wroblewski, I see a lot of recommendations for Venmo, Zelle, ChaseQuickPay yet these are not designed the same way a online rent payment software. I would recommend using a service that provides rent receipts, customizable rent due email notifications, automatic late fees, and some kind of tracking or record keeping of these payments. This will keep you organized, and professional in the eyes of your tenant(s). 

Join the conversationCreate a free account to reply, vote on answers and follow this thread.