I hear this at least once a month and it's a clear indication that it is not cleaner and - in most cases - hasn't been cleaned at all. In most of these instances, the tenant didn't submit a move-in checklist or otherwise document any problems with the rental when they first moved in. Now that they're moving out, they claim the place was a disaster.
From the old days of SFRs - I think the one that got me the most and gave me a good laugh is when they’re already late and call you and tell you to stop by for rent. You tell them you’ll stop by tomorrow and then tomorrow they don’t have it because they spent it on medicine, groceries, or gas for car. I learned real fast if they call you to pick up when they’re late - you better go get it!!
The other one I got every so often (not even in the same property) was “utility payments were high”..And when you maintain a good standard of living for your tenants and they start complaining about efficiency, quality of property, etc it’s usually a tell tale sign you’ll be in eviction court soon!
Due to holiday ,money was not deposited in account by his (her) company, then comes weekend, no answer and you get one week o month past due, and they get behind more and more, and at end of contract, they ask : why are you charging me these extra weeks ( months) lol. very common.
@Nathan Gesner I recently had a tenant who's ACH payment bounced. I always collect money orders or cashier's checks once an ACH bounced, and when I asked the tenant if he had dropped the payment at the rent collection box he ended up telling me someone had broken into his car and stolen the money order. I then told him to take the money order receipt back to the place to get a new one. He told me he didn't know there was a receipt and they had stolen that. Somehow he was able to come up with the rent the next Friday which was pay day.
@Nathan Gesner I recently had a tenant who's ACH payment bounced. I always collect money orders or cashier's checks once an ACH bounced, and when I asked the tenant if he had dropped the payment at the rent collection box he ended up telling me someone had broken into his car and stolen the money order. I then told him to take the money order receipt back to the place to get a new one. He told me he didn't know there was a receipt and they had stolen that. Somehow he was able to come up with the rent the next Friday which was pay day.
I can't tell you how many times Tenants claim to have been robbed. We live in one of the safest communities in the country where half the people never, ever lock the doors on their cars or houses. Yet Tenants constantly claim someone stole money from their purse, stole their debit card, etc. The most interesting part: it's always the low-income tenants that live in cheap apartments, drive clunker cars, and live paycheck-to-paycheck that are always robbed. Why doesn't anyone break into the nice cars or steal from the rich people?
@Nathan Gesner, I love the identity theft one. An insanely disproportionate share of my tenants are always having their identities stolen and then the bank "freezes" their accounts resulting in a bounced ACH payment. Of course, the ACH payment always comes back with a notice of insufficient funds, not some other indication of problem. It's amazing how people living on the edge are the targets of these sophisticated scammers and thieves, you would think the thieves would target richer sources.
@Nathan Gesner, I love the identity theft one. An insanely disproportionate share of my tenants are always having their identities stolen and then the bank "freezes" their accounts resulting in a bounced ACH payment. Of course, the ACH payment always comes back with a notice of insufficient funds, not some other indication of problem. It's amazing how people living on the edge are the targets of these sophisticated scammers and thieves, you would think the thieves would target richer sources.
I do find myself sympathetic to this one as ive had my identity stolen a number of times while i was active duty. However if they havent filed police reports or frozen credit... well....
The most common excuse I have heard over the years, not related to rent is, "It was like that when we moved in." That is the catch all excuse for any damage or uncleaned item at move out.
As far as rent excuses, "I changed bank accounts" is pretty common. It is usually true, but they were probably forced to change accounts after the bank closed it.
My favorite rent excuse was, "I don't know how rent can be late, I mailed it on the 4th." Our policy is rent is due on the 1st with a grace period on late fee until the 5th. This case it arrived on the 6th and was post marked on the 5th.
I also love when you call a tenant to ask why rent is late and the response is "XYZ is broken and needs to be fixed". How is the fact that something broke at all related to them not paying rent on time?
I don't take much rent by mail anymore, but when I did, it was always funny how the same tenant would blame the mail over and over. I once told someone, why is it that out of a hundred rent checks I get in the mail, only yours is mishandled by the post office? Seems like you have really bad luck, haha.
@Nathan Gesner I recently had a tenant who's ACH payment bounced. I always collect money orders or cashier's checks once an ACH bounced, and when I asked the tenant if he had dropped the payment at the rent collection box he ended up telling me someone had broken into his car and stolen the money order. I then told him to take the money order receipt back to the place to get a new one. He told me he didn't know there was a receipt and they had stolen that. Somehow he was able to come up with the rent the next Friday which was pay day.
I can't tell you how many times Tenants claim to have been robbed. We live in one of the safest communities in the country where half the people never, ever lock the doors on their cars or houses. Yet Tenants constantly claim someone stole money from their purse, stole their debit card, etc. The most interesting part: it's always the low-income tenants that live in cheap apartments, drive clunker cars, and live paycheck-to-paycheck that are always robbed. Why doesn't anyone break into the nice cars or steal from the rich people?
I have only had this excuse one time many years ago. I asked the tenant where the money was when it was stolen and she said, "under my mattress". I actually think she was telling the truth. What a clever hiding place she had.
The problem is some low income tenants associate with people who steal from them. Sadly it is friends and relatives most the time.
@Michael Chiafulio not only ' they messed up my check', when you address them about it not being the first time they are late, they try to explain to you how they don't get paid on the 1st.
@Nathan Gesner I've now rented to about 1,500 college students and had probably ~200 broken window panes. I can only recall 4 having admitting that they had something to do with it. It's always "I have no idea how that happened!".
It's so rare that I always fix it for free if they tell me the truth.
Our tenants pay for utilities. They said they couldn't pay the rent because they were trying to keep up with utilities which were "out of control". I arranged to meet them at the house to see if there were any electrical issues, window gaps etc but instead I found x6 LARGE aquariums full of salt water fish.
So because of their pets/acquariums, they cannot afford rent. I told them to get rid of the fish and they said they are their pets and they are family.
Our tenants pay for utilities. They said they couldn't pay the rent because they were trying to keep up with utilities which were "out of control". I arranged to meet them at the house to see if there were any electrical issues, window gaps etc but instead I found x6 LARGE aquariums full of salt water fish.
So because of their pets/acquariums, they cannot afford rent. I told them to get rid of the fish and they said they are their pets and they are family.
Yikes-a-roni!
Tell them they can get rid of the fish and pay the rent or get rid of the rent and live with the fish!
"In good faith, we left the place in same condition we moved in". - Law student.
Apparently 'in good faith' means clearly taking what you wanted to keep but leaving your trash and unwanted items. Including the front radiator of a car!
However, when I found their bong and smoking gear I asked if they wanted it back. First text: Let me ask my roommates. Immediately sent second text: Actually that is not ours. Sure...
I sent the money order on Friday. I don't know why it takes soon long for you to get it. A week later when I get it the date of purchase was on the following Tues.