Virtual assistant needs internet phone number

General Landlording & Rental Properties
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Virtual assistant needs internet phone number

Brent Kiger
Kansas City, MO · Member since 2013 · 131 posts · 64 votes

Good morning,

I recently hired an overseas virtual assistant in the Philippines to help manage my rental properties. So far everything is going really well, and its time for me to get her a US based phone number so she can more easily communicate with my vendors and tenants. I use Google Voice for my business number but it appears that service is not available in the Philippines.

I'm curious if anyone in the community has any ideas/strategies that you've done to allow overseas VA's communicate with US based tenants and vendors.

Thanks,

Brent

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Josh C.Pro Member
Property Manager · Indianapolis, IN · Member since 2010 · 1k+ posts · 1k+ votes
5y

@Brent Kiger

Google voice is available over there. You can have them try to use it from a computer instead of a phone. Also, headsets are better than internal mics. RingCentral will also work on google voice numbers.

Pro tip: spend $80 on a VPN for them to use. Lots of US based companies don’t play nice with foreign IP addresses for whatever reason. So have their IP be “local” is helpful.

Good luck!

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  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    5y

    I'm not an expert but I believe systems like RingCentral can work from anywhere. Give them a call.

    The DIY Landlord Book4.7245 Reviews
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    0Reply
  • Steve Morris
    Real Estate Broker · Portland, OR · Member since 2019 · 4k+ posts · 2k+ votes
    5y

    Explain to me WTH a "virtual" assistant does exactly?

    0Reply
  • Bob Lachance
    Specialist · West Hartford, CT · Member since 2016 · 549 posts · 53 votes
    5y
    Originally posted by @Steve Morris:

    Explain to me WTH a "virtual" assistant does exactly?

    Virtual Assistants can do almost any task that is done over the phone or computer. Lead generation is a popular task to utilize them for - cold calling, managing text campaigns, scraping leads on Craigslist, Zillow, etc. I also use VA's for our marketing, managing our social media pages, creating graphics, ads, etc. It's helpful to have a quick training for them to follow. I screen record different processes or make a Google Doc and pass it off to them so I can focus on the income-producing tasks in my business.

    0Reply
  • Account Closed
    Rental Property Investor · Utrecht, Netherlands · Member since 2016 · 21 posts · 11 votes
    5y

    I am VERY interested in this topic, as I also have a VA in mind to do some of my work from the Philippines, and I was not aware of this little hurdle.

    Great question, @Brent Kiger!

    0Reply
  • Josh C.Pro Member
    Property Manager · Indianapolis, IN · Member since 2010 · 1k+ posts · 1k+ votes
    5y

    @Brent Kiger

    Google voice is available over there. You can have them try to use it from a computer instead of a phone. Also, headsets are better than internal mics. RingCentral will also work on google voice numbers.

    Pro tip: spend $80 on a VPN for them to use. Lots of US based companies don’t play nice with foreign IP addresses for whatever reason. So have their IP be “local” is helpful.

    Good luck!

    1Reply
  • Jody J.
    New to Real Estate · Harrisonburg, VA · Member since 2017 · 6 posts · 0 votes
    5y

    @Brent Kiger

    Google “Best phone plan for digital nomads 2020.” There are tons of specialized blogs and forums on the topic. And as Josh C. pointed out, definitely look around for reliable VPN providers with tons of U.S. connection locations (they’re less likely to have their IP addresses blocked).

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