Apartment policy not to provide rental history

[Gregory Schwartz]

We are in the process of screening a tenant which of course includes verifying rental history. We ask simply questions, like were they late, did they have lease violations, outstanding debt and would you lease to the tenant again. But we were told Graystar management has a policy that they don't disclose any rental history even with a signed release of info by the tenants?! This same PM company requires tenants to provide verifiable rental history?!?

I've been in PM for the last 5 years... has this always been a thing with Greystar? And if so, this sounds like the most hypocritical practice, we require but don't provide rental verification.