Petscreening.com - how long does it take? Do you hold up applications?

Question

Hi all,

For those using petscreening.com, how long do they typically take to review a profile for a pet vs ESA vs service animal? Also, if you are doing a first come, first reviewed process for the rental applications, when do you initiate the petscreening.com profile? I requesting it after they submit the application/ background check and they have indicated they have a pet, especially because it's an extra $25.). However, would you allow the petscreening.com timing to hold up your review process or do you move on to the next application after some time has passed?

Nathan Gesner · Answer

There are two primary methods:

1. Don't approve the application until the animal application is complete. If it takes three days to screen the animal, then someone else could jump ahead in line and rent the property first.

2. Approve the applicant, but don't let them move the animal onto the property until the animal screening is approved. This is my preferred method, but you have to be prepared to enforce it.

Screening a pet is very fast, assuming the tenant turns in all the documents. Service animal screening typically takes longer because they reach out to the prescribing medical provider to confirm the letter. In my experience with hundreds of applications, the medical provider may take a week or longer to respond and that really holds up the process.

Kadia Lawrence · Answer

Thank you!

Kadia Lawrence · Answer

Thank you Nathan! This is helpful! I am thinking of doing a hybrid where if it's an ESA and I see that in the application, I will immediately request they begin the petscreening.com profile since it's free (in theory). If it's a pet, I wait to see if they are otherwise approved. If so, I will conditionally "pre-approve" them subject to submitting a pet profile within 24 hours. If they don't, their approval will be withdrawn and put in pending status and we will move on to the next approved applicant unless they fulfill the requirement before that occurs. I am just hoping that on the petscreening.com side, the regular pet review doesn't take too long as long as the applicant provides all required documentation.

Petscreening.com - how long does it take? Do you hold up applications?

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