Buildium Portal Owner Statements

Member since 2022 · 19 posts · 4 votes

I was wondering if the PM company can change the settings in the Buildium portal so it sends out monthly owner statements automatically to the owners instead of the owner going in the portal and downloading it manually every month.

I spoke to Buildium customer service, they said, there is not a feature like that which I find amusing. Any inputs from Buildium users?

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Drew SygitBusiness Member

Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes

@Zachary Engen why are you worried about bookings?

At best, you should expect consistent marketing updates while a vacant property is being marketed for rent. Otherwise, you're micro-managing.

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Simon W.Business Member
Real Estate Consultant · Lehigh Valley PA & New York City · Member since 2013 · 1k+ posts · 683 votes
2y
Buildium won't send it automatically. The PM company has to generate these owner statements and emails them.
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Nick Gupta
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Member since 2022 · 19 posts · 4 votes
2y
Quote from @Simon W.:

Buildium won't send it automatically. The PM company has to generate these owner statements and emails them.

Thanks for confirming. Seems like a easy fix.
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Nathan GesnerBusiness Member
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Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
2y
Quote from @Nick Gupta:

Management software does this for a reason. If the system automatically processed reports, they may get sent out before the manager has an opportunity to review for mistakes or make changes.
What problem, specifically, are you trying to solve? Are you a property manager who wants to save a little time? Are you an owner that's not receiving reports in a timely manner?

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Nick Gupta
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Member since 2022 · 19 posts · 4 votes
2y
Quote from @Nathan Gesner:

Quote from @Nick Gupta:

Management software does this for a reason. If the system automatically processed reports, they may get sent out before the manager has an opportunity to review for mistakes or make changes.
What problem, specifically, are you trying to solve? Are you a property manager who wants to save a little time? Are you an owner that's not receiving reports in a timely manner?

Owner, I have to manually download the reports from the portal, if they were automatically e-mailed, it would be easier.
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Simon W.Business Member
Real Estate Consultant · Lehigh Valley PA & New York City · Member since 2013 · 1k+ posts · 683 votes
2y
you should be able to request from the PM to have it email it to you.
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Peter TverdovBusiness Member
Developer · New Brunswick, NJ · Member since 2015 · 1k+ posts · 2k+ votes
1y
Quote from @Nick Gupta:

Quote from @Nathan Gesner:

Quote from @Nick Gupta:

Management software does this for a reason. If the system automatically processed reports, they may get sent out before the manager has an opportunity to review for mistakes or make changes.
What problem, specifically, are you trying to solve? Are you a property manager who wants to save a little time? Are you an owner that's not receiving reports in a timely manner?

Owner, I have to manually download the reports from the portal, if they were automatically e-mailed, it would be easier.

We use Appfolio and we still have to manually send out the reports to owners each month. Kind of annoying tbh.
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Zachary Engen
Member since 2024 · 16 posts · 13 votes
1y
I agree, i just hired a property manager for 2 rentals i own and they use buildium. I'm finding it very confusing and having a hard time deciphering the difference between all the reports, I don't like that bookings don't automatically sync up and they have to manually input the info. If anyone knows of any tutorials on the info I actually need on the platform that'd be much appreciated. For instance I see "net income" and I don't know if that what the tenant paid or that's what I'm receiving after the property management fee.
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Simon W.Business Member
Real Estate Consultant · Lehigh Valley PA & New York City · Member since 2013 · 1k+ posts · 683 votes
1y
Quote from @Zachary Engen:

I agree, i just hired a property manager for 2 rentals i own and they use buildium. I'm finding it very confusing and having a hard time deciphering the difference between all the reports, I don't like that bookings don't automatically sync up and they have to manually input the info. If anyone knows of any tutorials on the info I actually need on the platform that'd be much appreciated. For instance I see "net income" and I don't know if that what the tenant paid or that's what I'm receiving after the property management fee.

Net income is revenue minus expenses. This means all the tenants rent and other income less all the repairs and mgmt fees..
You shouldn't need to look at that many reports. Owner Statement, 12-month cash flow report, delinquency report, and rent roll.
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Drew SygitBusiness Member
Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes
1y
@Zachary Engen why are you worried about bookings?
At best, you should expect consistent marketing updates while a vacant property is being marketed for rent. Otherwise, you're micro-managing.
[email protected]248-209-6824
Logical Property Management4.9465 Reviews
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