Someone on here said something last week that's been sitting with me.

Talking about tracking chaos across a portfolio, he said: "the spreadsheet doesn't save you, the habit does."

Not what I expected. I figured the fix was better software. He's saying the fix is a behavior you do every single time, and the tool is just where you put it.

He also said something sharper: most tracking problems aren't actually tracking problems. They're "everything lives in my head" problems wearing a spreadsheet as a costume. You think the tenant's behind on rent but they paid cash and you forgot to log it. You think the repair wasn't done but it was, you just never got the confirmation.

That's not a software gap. That's a discipline gap that software can enforce, if you build the habit into the tool instead of hoping the human remembers to have the habit.

Where's your actual line? The door count, unit count, or vendor count where "I'll remember" stopped being true for you?