Listing Agent Denied 2nd Bank's Appraisal Request and Blocked My Agent's Number

[Jenny Ng]

Hi, I have been under contract since 9/15 and my 30 days to get a bank commitment letter is due this Sunday but really 10/13 (Friday). The listing agent has been unprofessional and ethical since the beginning. This is the listing agent’s own business so there’s no one else I can reach out to at the business to complain or ask for help.

I was working with Bank 1 since the beginning but I decided to go with Bank 2 about two weeks ago. Bank 2 tried to schedule an appraisal with the listing agent last Friday (10/6) and she denied the appraiser access because according to her, an appraisal has already been done with Bank 1. Is this legal?

My lawyer already told the seller’s lawyer that I am moving forward with Bank 2.

I did not order the appraisal from Bank 1 and they didn’t cancel on time so it was done anyway without my approval. I confirmed with Bank 1 that my application was cancelled and I will not have to pay for the appraisal.

The problem now is the listing agent initially denied the Bank 2 appraiser access to do an appraisal which is now delaying everything. Today (10/9), my lawyer communicated with the seller’s lawyer and the seller’s lawyer said the listing agent will NOT show the apartment to the Bank 2 appraiser. Instead, the appraiser can get the key themselves at the business. I don’t even know if this is something the appraiser can and will do. I imagine it’s not their job! 

The listing agent also BLOCKED my agent’s number so my agent cannot reach her.  The listing agent also relisted the property back to active sale on all sites as of 10/4.  Meanwhile, we are still under contract.  Is this legal?

Bank 2 has not scheduled the appraisal yet and the request has been expedited. My concern is that the appraiser cannot get access to the apartment. The listing agent is actively sabotaging this sale and I don’t know what we can do about it. Please advise.  Thank you. 

[Wayne Brooks]

@Jenny Ng Nothing wrong with the appraiser picking up the key from the listing office….rude, but doable.