Rental Property Investor · Green Bay, WI · Member since 2018 · 36 posts · 24 votes
I'm looking to start buying turnkey rentals in the next few months and I came across Martel turnkey. They seem legit, but I am hoping to get feedback from others who have purchased properties from them in the past. What was your experience? Pros and cons of working with them?
Attorney · Irvine, CA · Member since 2018 · 19 posts · 22 votes
7y
I just had my parents purchase a single family home from Martel Turnkey in Birmingham. The process was smooth and I am very happy with the property manager we have managing the property. I had met Antoine Martel at an LA Meetup. I asked him if I could take him to lunch to pick his brain. I gave him some ideas and he gave me some for what I am trying to achieve in the real estate arena. I wanted to break bread with the guy before I did any business with him. I am a criminal defense attorney in Southern California so I needed to cross examine him in person. I explained that my parents are on a fixed income but looking to generate cash flow to help them with costs for their assisted living. He helped me in suggesting a property, got me a better rate for insurance for the property and found me a lender in St. Louis who I now use on all my residential loans. In fact, today I just wired money for a duplex I am purchasing on my own using Antoine's bank that he refers to his turnkey buyers. He has been straight with me from the start and I would trust him to do another turnkey rental for my parents once we build enough reserves and pay down some other debt. I hope that whomever you chose for your turnkey property you get the same satisfaction that we have had with Martel Turnkey.
Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
3y
@Lloyd Ippolito nothing wrong with that approach, but in the Metro Detroit market we've only seen misrepresentations when both turn-key and PMC are under one roof.
I purchased two properties from Martel Turnkey via Antoine Martel and it has been an absolute nightmare of an investment. Antoine lied about the condition of the properties and rehab work, and set me up with what has got to be one of the worst property management companies out there, despite his reassurance that they were a great company to work with.
Regarding the condition of the properties, I had to shell out an extra $8k in repairs shortly after acquiring. On one of the houses, Antoine told me the roof was in good condition and had been patched to prevent any leaks, despite my concerns from a home inspection. I went along with it, which was a mistake. Shortly after, my home insurance company dropped coverage due to the condition of the roof and then leaks starting happening when rain came.
The worst part of all of this has been the property management company he set me up with - Trek Property Management. They have ONE employee managing over 300 properties. Average response time was 8-10 days for any issue. I tried getting in contact with the owner of the prop co, Jeffrey Smith, for over a year to express my concerns. I still have yet to receive a call back. One of my tenants had to be evicted for not paying rent and it took them 8 months to finally remove them. These were tenants that were put in place by Antoine and the property management co had never had a credit or background check done. Another shady detail Antoine forgot to mention. As you can see, an absolutely shambolic prop co. Antoine did not disclose any of this to me when we were setting up the contract.
I have another friend who bought a property from Antoine and has had a similar nightmare experience. A lot of this is my fault for blindly trusting Martel and not doing my own research into good property management companies. I was a new investor into out of state rentals and did not know what I was doing. I've learned a lot from the experience, and one lesson is to stay far away from Martel Turnkey.
Hi Jeremy. So did you continue dealing martel investing or stop. The price is 15.000 to join. Any updates, I need advice.