Answering services: Do they do a good job of lead capture?

Answering services: Do they do a good job of lead capture?

Investor · Toledo, OH · Member since 2012 · 292 posts · 35 votes

Two potential answering services I'm looking at, are Specialty Answering Service, and Answer First. Both say they have a lot of RE investor clients. One of them even sent me an example script. Both allow the script their agents use for inbound calls to be fully customizeable.

Anyone use these or other similar services? Do they do a good job of capturing leads with all relevant details? Or has anyone noticed a dip in performance (calls to closes) after trying one of them out? 

My main concern is they handle the call in an offputting way and/or aren't well versed enough to answer random questions, losing potential business.

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