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Candice Coates
  • New to Real Estate
  • DMV
33
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40
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My insurance company tried to make me replace a perfectly good roof 🤦🏽‍♀️

Candice Coates
  • New to Real Estate
  • DMV
Posted

I just moved into my home and thought everything was going smoothly… then boom... my insurance company sent me a letter saying I needed a new roof.

Now, I made sure to get a roof inspection before I purchased the home. But they said that wasn't enough; their inspector had "suggested" a full replacement.

I was convinced they had the wrong house. Why would you insure the property in the first place if the roof supposedly needed replacing? To me, the insurance piece should be sorted before you sit down to sign, not sprung on you after you've moved in. So there I was, shopping for new coverage because I just knew they were trying to get one over on me.

Well… turns out most insurance companies share the same underwriter, so I wasn't getting covered anywhere until this was "fixed."

But I wasn't giving up.

I tracked down the company that had done the original roof inspection, hoping they'd actually worked on it. I had to keep following up because they'd recently gone digital and couldn't locate the document, and I was cutting it dangerously close to my deadline. Finally, they came through with the paperwork: the roof had been fully replaced in 2018. I bought the home in 2023.

I was honestly appalled. The insurance company was ready to have me spend thousands on a roof that's still in great shape.

THE NERVE.

Lesson learned: keep every document, and don't take "you need a new roof" at face value, dig for the paper trail.

Has anyone else had an insurance company try to pull something like this? How did you fight back? 

  • Candice Coates
  • [email protected]
  • (301) 381-1045
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