Vekser property management experience

Managing Your Property
2moFollow

Vekser property management experience

Pratik PatelPro Member
Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes

Hello everyone,

Has anyone used Vekser for property management? 

I spoke to them over phone today. They provide comprehensive PM services nationwide for short/long term rentals including property turnover, tenant placement and ongoing PM for only $50/month.
No additional fees for property turnover/tenant placement. Property owner involvement seems to be very minimal. 
Has anyone used them for PM? Can you please share your  experience and feedback? 

Thank you in advance.

1Reply
894 views

Most Popular Reply

Michael S.
Huntsville, AL · Member since 2018 · 579 posts · 864 votes
2mo

@Pratik Patel - here's what $50 does not get you - trust.

I trust my property managers to do what is right for my property AND the tenants. I trust they will call me if something goes sideways (because things always go sideways over time). I trust they are looking out for my best business and liability interests (and their own of course). They have earned that trust over the years I have been doing REI. That trust is worth WAY more than saving a few dollars every month.

1Reply
See this reply in the discussion

25 Replies

Jump to latestLatest
  • Benjamin Sussman
    Investor · San Diego · Member since 2020 · 97 posts · 62 votes
    2mo

    @Pratik Patel - I'd be curious to hear what you find. A few things I'd recommend vetting with any low-cost PM service at that price point: How do they handle dispute resolution if a tenant claims the property wasn't maintained properly? What's their process for rent collection failures or evictions? And how responsive are they to property owner questions on weekends or after hours? With minimal involvement from owners comes the risk of minimal involvement *for* owners too, so clarifying those support SLAs upfront tends to save headaches later. Would love to hear how your conversations with them go.

    0Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Benjamin Sussman:

      @Pratik Patel - I'd be curious to hear what you find. A few things I'd recommend vetting with any low-cost PM service at that price point: How do they handle dispute resolution if a tenant claims the property wasn't maintained properly? What's their process for rent collection failures or evictions? And how responsive are they to property owner questions on weekends or after hours? With minimal involvement from owners comes the risk of minimal involvement *for* owners too, so clarifying those support SLAs upfront tends to save headaches later. Would love to hear how your conversations with them go.


       Thank you for your input.

      I followed up with them today.

      1. How do you handle dispute with tenant if property wasn’t maintained properly? They make suggestions based on best interest of tenant and landlord but landlord have final say but local government regulations also need to be considered. 

      2. What is your process for rent collection if tenant doesn’t pay rent? They suggest waiting 15 days prior to starting eviction process but this too depends on local government regulations for tenant rights 

      3. At what point do you start eviction process? See above but depends on local government regulations 

      4. What is your process for eviction? For additional fee of $700, they can file documents to start eviction process and refer you to local attorney 

      5. How do I contact you for any questions after hours and in weekends? They are available 24/7 all year around.

      0Reply
  • Stuart UdisPro Member
    Attorney · Philadelphia · Member since 2018 · 2k+ posts · 3k+ votes
    2mo

    As is always the case, you get what you pay for…… I can assure you are not getting comprehensive property management services. This can only lead to a bad outcome. 

    [email protected]
    0Reply
  • Eduardo Cavasotti
    Investor · Charleston, SC · Member since 2018 · 198 posts · 87 votes
    2mo

    Pratik Patel I would not evaluate the $50 first. I would ask for a sample owner packet before signing: owner statement, rent ledger, maintenance approval trail, invoice backup, inspection photos, and exact funds distribution timing. The cheap plan is only cheap if those records show up without you chasing them.

    0Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Eduardo Cavasotti:

      Pratik Patel I would not evaluate the $50 first. I would ask for a sample owner packet before signing: owner statement, rent ledger, maintenance approval trail, invoice backup, inspection photos, and exact funds distribution timing. The cheap plan is only cheap if those records show up without you chasing them.


      Hi Eduardo,

      You make great points. They did not share a sample owner packet. Instead, they offered me a 3 month trial for free for an occupied property. 

      0Reply
  • Stuart UdisPro Member
    Attorney · Philadelphia · Member since 2018 · 2k+ posts · 3k+ votes
    2mo

    @Pratik Patel  Has this $50/m property manager explained how they ensure vendors are working under detailed service agreements, verify insurance, licensing, and additional insured endorsements protecting you, the property owner, track warranties, perform routine inspections, identify premises liability exposures before they become claims, implement preventative maintenance plans, and procedures for completing more significant capex repairs? Those are some critical responsibilities of effective property management. A company performing those services will operate at a deficit charging $50/m.  That’s why I’m wary of these services. Pinching pennies when selecting a service provider normally ends up costing you far more than you believe you're saving. This is particularly true with property management.



    [email protected]
    0Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Stuart Udis:

      @Pratik Patel  Has this $50/m property manager explained how they ensure vendors are working under detailed service agreements, verify insurance, licensing, and additional insured endorsements protecting you, the property owner, track warranties, perform routine inspections, identify premises liability exposures before they become claims, implement preventative maintenance plans, and procedures for completing more significant capex repairs? Those are some critical responsibilities of effective property management. A company performing those services will operate at a deficit charging $50/m.  That’s why I’m wary of these services. Pinching pennies when selecting a service provider normally ends up costing you far more than you believe you're saving. This is particularly true with property management.



      Thank you for your input. All great points. 
      0Reply
  • Michael S.
    Huntsville, AL · Member since 2018 · 579 posts · 864 votes
    2mo

    @Pratik Patel - here's what $50 does not get you - trust.

    I trust my property managers to do what is right for my property AND the tenants. I trust they will call me if something goes sideways (because things always go sideways over time). I trust they are looking out for my best business and liability interests (and their own of course). They have earned that trust over the years I have been doing REI. That trust is worth WAY more than saving a few dollars every month.

    1Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Michael S.:

      @Pratik Patel - here's what $50 does not get you - trust.

      I trust my property managers to do what is right for my property AND the tenants. I trust they will call me if something goes sideways (because things always go sideways over time). I trust they are looking out for my best business and liability interests (and their own of course). They have earned that trust over the years I have been doing REI. That trust is worth WAY more than saving a few dollars every month.

      I agree. Thank you for your advice. 
      0Reply
    • Eduardo Cavasotti
      Investor · Charleston, SC · Member since 2018 · 198 posts · 87 votes
      2mo

      That trial is useful only if you treat it like diligence, not onboarding. Ask them to run one real month and show the owner statement, rent ledger, invoice backup, repair approval trail, and exact distribution timing before you hand them more doors.

      0Reply
  • Matthew Irish-JonesBusiness Member
    Real Estate Agent · Buffalo, NY · Member since 2017 · 2k+ posts · 2k+ votes
    2mo

    @Pratik Patel it's hard to imagine someone having nation wide coverage for property management that is not all commercial or a franchise.  Even if they are a franchise my guess is they don't have nation wide coverage.

    I can only speculate and did not look them up, but I'm assuming they have nation wide marketing, outsource to local property management companies and you pay that mark up. 

    Irish Jones Realty4.948 Reviews
    View Page
    0Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Matthew Irish-Jones:

      @Pratik Patel it's hard to imagine someone having nation wide coverage for property management that is not all commercial or a franchise.  Even if they are a franchise my guess is they don't have nation wide coverage.

      I can only speculate and did not look them up, but I'm assuming they have nation wide marketing, outsource to local property management companies and you pay that mark up. 

      Thank you for your input 
      0Reply
  • Account Closed
    Member since 2026 · 1 post · 1 vote
    2mo

    I signed up for their free plan recently to test it out, and it's been pretty smooth so far.

    1Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Account Closed:

      I signed up for their free plan recently to test it out, and it's been pretty smooth so far.

      I would love to learn about your experience both positive and negative during trial or if you end up staying with them. Please keep me posted. 
      0Reply
  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes
    2mo
    Quote from @Pratik Patel:

    Hello everyone,

    Has anyone used Vekser for property management? 

    I spoke to them over phone today. They provide comprehensive PM services nationwide for short/long term rentals including property turnover, tenant placement and ongoing PM for only $50/month.
    No additional fees for property turnover/tenant placement. Property owner involvement seems to be very minimal. 
    Has anyone used them for PM? Can you please share your  experience and feedback? 

    Thank you in advance.


     They sound similar to Nomad.

    Seems they use VAs to do all the admin work, but owners have to be VERY involved to make decisions and catch ERRORS.

    Search Nomad here on BP Forums for the challenges landlords have had.

    [email protected]248-209-6824
    Logical Property Management4.9469 Reviews
    WebsiteView Page
    0Reply
  • Josh C.Pro Member
    Property Manager · Indianapolis, IN · Member since 2010 · 1k+ posts · 1k+ votes
    2mo
    Another thing I highly assume they are doing is charging a TON of fees back to the tenants. This reduces occupancy as tenants hate this. We took over management for one of these companies and they had a $25/m pay online fee and $15/m online portal fee. Both of which were not optional. Also, if they don’t have a local office elder people and people that don’t speak great English will pretty much be eliminated from your tenant pool as they would t be able to work with someone overseas.
    0Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Josh C.:
      Another thing I highly assume they are doing is charging a TON of fees back to the tenants. This reduces occupancy as tenants hate this. We took over management for one of these companies and they had a $25/m pay online fee and $15/m online portal fee. Both of which were not optional. Also, if they don’t have a local office elder people and people that don’t speak great English will pretty much be eliminated from your tenant pool as they would t be able to work with someone overseas.

       Great points. Thank you for your input

      0Reply
  • Account Closed
    Member since 2026 · 2 posts · 2 votes
    2mo

    I use to use other software like TurboTenant before, but it missing so many basic feature and feel very limited. So I decide to try Vekser free plan instead, and honestly it is so much better! It really help me to run my properties very smooth. It auto post your listing on multiple rental website, help with lease contract, and keep track all monthly income and expense without problem. Very good app!

    1Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Account Closed:

      I use to use other software like TurboTenant before, but it missing so many basic feature and feel very limited. So I decide to try Vekser free plan instead, and honestly it is so much better! It really help me to run my properties very smooth. It auto post your listing on multiple rental website, help with lease contract, and keep track all monthly income and expense without problem. Very good app!

      Thank you for your input 
      0Reply
  • Jim Johnson
    Real Estate Agent · Memphis · Member since 2026 · 611 posts · 356 votes
    2mo

    I haven't worked with Vekser, so I can't speak to their service firsthand. The $50/month for everything you described would definitely make me want to understand how they're able to deliver that level of service nationwide. 

    I'd be especially curious about who handles things at the local level when there's a maintenance issue, inspection, showing or emergency. I'd also ask how vendors are selected, whether repair invoices are marked up and what tenant placement and screening actually include. 

    For me, the real test of a PM isn't when everything is running smoothly. It's what happens when a tenant stops paying, an HVAC system goes down after hours or a turnover gets complicated. If you move forward with them, I'd be interested to hear how the experience goes.

    0Reply
  • Account Closed
    Member since 2026 · 1 post · 0 votes
    2mo

    I sign up for Vekser free plan to test the software. It is very simple to use and handle all core property management stuff good.

    0Reply
  • Kyle MccawBusiness Member
    Property Manager · Keller, TX · Member since 2011 · 1k+ posts · 1k+ votes
    2mo

    @Pratik Patel

    Pratik, I haven’t personally used Vekser, but I spent some time looking into their model because $50/month for comprehensive property management certainly gets your attention.

    I think the important thing is understanding that this appears to be a different model than traditional local property management. They describe themselves as a technology-enabled real estate services platform, using centralized systems and third-party/local service providers to deliver many of the functions a traditional PM handles.

    There’s nothing inherently wrong with that. In fact, I think technology is going to continue automating a large portion of property management.

    My concern would be the exceptions.

    Collecting rent, processing routine maintenance requests, sending notices and coordinating vendors can all be systemized. The real value of an experienced property manager shows up when a $1,500 repair should actually be a $300 repair, a tenant stops paying, an application looks fraudulent, a property isn't leasing, a contractor gives a questionable diagnosis, or you have a situation requiring someone experienced to physically put eyes on the property.

    Before signing up, I would ask Vekser very specifically:

    • Who is the locally licensed broker/manager responsible for my property?
    • Who physically visits the property when judgment is required?
    • Are there maintenance markups or other vendor fees?
    • Who selects and supervises contractors?
    • How are evictions and difficult tenant situations handled?
    • What exactly is included in tenant placement and turnover?
    • What happens when something falls outside their normal process?
    • Can they provide references from owners who have completed an entire lease cycle, including a move-out and security deposit disposition?

    I would also read the actual agreement rather than making the decision based on the advertised monthly price.

    For an investor comparing Vekser to self-management, I think the model is very interesting. If they can remove 80% of the workload for a reasonable price, there could be real value there.

    Comparing it to a really good full-service local property manager is more complicated. You're not just comparing fees; you're comparing who has the experience, authority and local knowledge to make good decisions when things don't go according to plan.

    In this business, the routine 90% is pretty easy to systemize. It's the other 10% that can get expensive.

    McCaw Property Management4.4900 Reviews
    WebsiteView Page
    0Reply
    • Pratik PatelPro Member
      OP
      Investor · Charlotte, NC · Member since 2020 · 43 posts · 10 votes
      2mo
      Quote from @Kyle Mccaw:

      @Pratik Patel

      Pratik, I haven’t personally used Vekser, but I spent some time looking into their model because $50/month for comprehensive property management certainly gets your attention.

      I think the important thing is understanding that this appears to be a different model than traditional local property management. They describe themselves as a technology-enabled real estate services platform, using centralized systems and third-party/local service providers to deliver many of the functions a traditional PM handles.

      There’s nothing inherently wrong with that. In fact, I think technology is going to continue automating a large portion of property management.

      My concern would be the exceptions.

      Collecting rent, processing routine maintenance requests, sending notices and coordinating vendors can all be systemized. The real value of an experienced property manager shows up when a $1,500 repair should actually be a $300 repair, a tenant stops paying, an application looks fraudulent, a property isn't leasing, a contractor gives a questionable diagnosis, or you have a situation requiring someone experienced to physically put eyes on the property.

      Before signing up, I would ask Vekser very specifically:

      • Who is the locally licensed broker/manager responsible for my property?
      • Who physically visits the property when judgment is required?
      • Are there maintenance markups or other vendor fees?
      • Who selects and supervises contractors?
      • How are evictions and difficult tenant situations handled?
      • What exactly is included in tenant placement and turnover?
      • What happens when something falls outside their normal process?
      • Can they provide references from owners who have completed an entire lease cycle, including a move-out and security deposit disposition?

      I would also read the actual agreement rather than making the decision based on the advertised monthly price.

      For an investor comparing Vekser to self-management, I think the model is very interesting. If they can remove 80% of the workload for a reasonable price, there could be real value there.

      Comparing it to a really good full-service local property manager is more complicated. You're not just comparing fees; you're comparing who has the experience, authority and local knowledge to make good decisions when things don't go according to plan.

      In this business, the routine 90% is pretty easy to systemize. It's the other 10% that can get expensive.

      Thank you for your input.
      0Reply
  • Account Closed
    Member since 2026 · 1 post · 0 votes
    2mo

    I use Vekser for my rental properties. It's fine. Rent is easy to collect, and software is easier. Worked out well for my setup.

    0Reply
Join the conversationCreate a free account to reply, vote on answers and follow this thread.
Log InJoin for Free