Help! RedAwning (my PM) won't pay me!

Help! RedAwning (my PM) won't pay me!

Jeremiah DunhamPro Member
Member since 2026 · 2 posts · 0 votes

Hi BP Community - I'm looking for advice. I signed up to use RedAwning for property management about 3 months ago. Onboarding was fine, but there has been one major problem: Of 13 completed stays, they've only paid me for 2 of them so far. Worse, they only paid me for those stays after I complained to my account team repeatedly. I gave my 30-day contract termination notice to them 2 weeks ago. I email them every day asking for resolution and just get generic replies -- "we understand your frustration... we've asked our billing team for updates..." -- but no money or commitment to make the situation right. There's no phone number for me to call, no manager to escalate to, and no sympathetic ear on the other end of the email inbox. At this point, they owe me over $7,500 and I'm worried that I might be screwed.

How would you proceed if you were me?

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  • Michael BaumPro Member
    Olympia, WA · Member since 2016 · 8k+ posts · 7k+ votes
    11h

    I might get an attorney and have them send a letter. Might motivate them to move.

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