What do you do when a tenant gives improper notice?

What do you do when a tenant gives improper notice?

Kadia LawrencePro Member
Member since 2018 · 100 posts · 23 votes

All - what do you do when a tenant gives improper notice?

Context:

  • A tenant has a current lease that expires October 31.

  • Lease says it auto renews for an annual term if no party provides 60 day notice.

  • We provided a 60 day notice end of August for annual term at same rent, but with 3 additional stipulations in the lease

  • The tenant messaged in the tenant portal on mid-September asking for month-to-month.

  • We responded agreeing to month to month, but at a slightly higher monthly rent

  • Tenant agreed to those month to month terms in the portal.  (No formal document but the portal documents the exchange.

  • On Oct 2, tenant messaged in the portal that they are leaving by Oct 31.

  • We responded as follows: asked the tenant to clarify what terms they are operating under as that Oct 2 notice violates the current lease, which requires 60 days, and that notice would not apply to a MTM agreement that starts Nov 1 (after the current lease ends Oct 31). Further, if it is under the current lease terms, we would technically be subject to renewal for a new annual term. Under that new term, we would require 60 days notice, rent payments during those 60 days, and an early lease break agreement and fee. At best, the notice on Oct 2 would be a notice for the MTM "agreement" in the portal mid-Sept, allowing move out November 30 and requiring rent for that month.  

  • We have not heard back from the tenant since Oct 2 . (Prior to our last note they asked to consider partial payment in November if we re-rent it early in the month.)

  • Note: tenant still owes pet rent for October

I suspect the tenant will just leave, potentially with things left behind, including a cat.  I am thinking of just sending an official breach notice and stating we will apply the month-to-month agreement based on the "agreement" in the portal mid-Sept. Then I would take the security deposit as November payment and within 30 days after November 30, assess determine any repair charges which would have no security deposit to charge against.

Thoughts appreciated.

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Staten Island, NY · Member since 2013 · 99 posts · 36 votes
2d

Honestly I'd stop going back and forth about which terms apply and just figure out what you can actually collect. Once you both agreed in the portal to month to month starting Nov 1, most courts would treat that as the deal, so the 60 day annual renewal argument probably won't hold up. Under month to month, a notice given Oct 2 usually runs to the end of the next full rental period, so I'd treat Nov 30 as the move out date and November rent as owed.

I'd send one clear message: you accept their notice, the tenancy ends Nov 30, November rent is due, and if you rent it before then you'll credit them for any days the new tenant pays. A lot of states make you try to rerent anyway, so it costs you nothing and it's way easier to get paid that way than fighting over a lease break fee. Just check your state's notice rules first, some places have a set number of days no matter what the lease says.

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  • Honolulu, HI · Member since 2008 · 3k+ posts · 2k+ votes
    2d

    Another instance where actually performing an annual inspection, interviewing the tenant to determine if they had any issues, or thoughts/plans to move at some future target date, and verifying their current income prior to offering any renewal could have saved you pain.

    Our rental agreements normally renew only on a month to month term at end of a year's term, until we perform those steps and provide a single page offer of optional terms. Typically those would be a full year, with a stated increase (if any); an option to modify the offered terms; and the option to give their locally required X days notice of vacating.

  • Staten Island, NY · Member since 2013 · 99 posts · 36 votes
    2d

    Honestly I'd stop going back and forth about which terms apply and just figure out what you can actually collect. Once you both agreed in the portal to month to month starting Nov 1, most courts would treat that as the deal, so the 60 day annual renewal argument probably won't hold up. Under month to month, a notice given Oct 2 usually runs to the end of the next full rental period, so I'd treat Nov 30 as the move out date and November rent as owed.

    I'd send one clear message: you accept their notice, the tenancy ends Nov 30, November rent is due, and if you rent it before then you'll credit them for any days the new tenant pays. A lot of states make you try to rerent anyway, so it costs you nothing and it's way easier to get paid that way than fighting over a lease break fee. Just check your state's notice rules first, some places have a set number of days no matter what the lease says.

    • Kadia LawrencePro Member
      OP
      Member since 2018 · 100 posts · 23 votes
      2d

      Thank you! It also feels like the simplest route to close the door

  • Real Estate Agent · Memphis · Member since 2026 · 595 posts · 349 votes
    2d

    I'd be cautious about sending a breach notice before confirming which agreement actually applies. The portal messages show that both sides agreed to month-to-month terms, but whether that changes the original lease and notice requirements is worth having a local attorney review. I'd want that clarified before deciding what rent or fees the tenant owes.

    I also wouldn't automatically use the security deposit for November rent. There may be specific rules about how it can be applied and when it must be returned. Since the tenant has gone quiet, I'd document everything, try to confirm their move-out plans, and address the possibility of belongings or the cat being left behind before taking further action.

    • Kadia LawrencePro Member
      OP
      Member since 2018 · 100 posts · 23 votes
      1d

      Great points, thank you!! (I had gotten an attorney contact I am planning to reach out to Monday.)

  • Chris SeveneyBusiness Member
    Moderator
    Investor · VA · Member since 2015 · 21k+ posts · 19k+ votes
    1d

    I would argue the three stipulations you were doing voided the current lease agreement.

    Also is the auto renewal legal in this jurisdiction as some states it is and in some it’s not.

    I would not take deposit for rent - again may not be legal prior to a lawful termination/abandonment:eviction

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    • Kadia LawrencePro Member
      OP
      Member since 2018 · 100 posts · 23 votes
      1d

      Good points to consider, thank you.

  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes
    1d

    Most likely your 3 modifications to the previous lease would legally require the actual signing of a new lease.

    At best, you probably now have an MTM lease, which defaults to 30-day notice.

    Proceed with that...

  • Member since 2026 · 28 posts · 9 votes
    1d

    I'd go the way you're leaning: treat the portal exchange as the month-to-month agreement, since you both agreed to it in writing, and stop arguing lease theory with someone who has gone quiet. Send one clear written notice that says which terms you're applying, the move-out date and rent that result, the October pet rent owed, and how the deposit will be handled. Check your state's rules on abandoned property now, and spell out what happens to the cat if it's left behind, so you're covered before Oct 31. Then list the unit right away, because if you re-rent early in November, crediting them for those days usually beats chasing a balance later.

    • Kadia LawrencePro Member
      OP
      Member since 2018 · 100 posts · 23 votes
      1d

      Thanks Clever! I am using these in a checklist of things to validate!

  • Matthew MorrowBusiness Member
    Investor · PA - NY - NJ · Member since 2019 · 775 posts · 266 votes
    12h

    @Kadia Lawrence that's frustrating, especially when you did everything on time. I'm not an attorney, so before applying the deposit to rent I'd run it by a PA landlord-tenant attorney. That's the part that can come back on you. What I'd probably do is put it all in one letter: where you think things stand now, the move out date, what's owed, and what happens with the cat and anything left behind. Tenants are people, but it's still a contract, and a calm letter usually goes further than firing off a breach notice. Hope it works out without too much headache.

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  • Lender · Boynton Beach, FL · Member since 2026 · 79 posts · 37 votes
    9h

    @Kadia Lawrence — Pittsburgh — 60-day auto renew + portal MTM negotiation — I see this one a lot in FL too — you are actually in decent shape because you have portal trail, but PA judges look at 2 questions.

    1. What terms are you actually operating under right now?

    You sent 60-day non-renew + new annual offer end of August — that satisfied your 60-day under original lease ending Oct 31.

    Then mid-Sept you both agreed in portal to MTM at higher rent starting Nov 1 — even without formal doc, PA generally treats that documented offer + acceptance in landlord portal as an amendment — you offered MTM terms, they agreed in writing in system you provide — that likely kills the auto-renew to annual — you both negotiated away from it.

    So you are not renewing to annual — you are converting to MTM Nov 1 — that matters because your remedies change.

    2. Is Oct 2 notice proper for that MTM?

    No — if MTM starts Nov 1, 30 or 60 days depending on your lease language — Oct 2 for Oct 31 is 29 days, not 60 — so it's short even if you argue MTM notice — and it's definitely short under original lease.

    But practical side — what Jimmy said — what can you actually collect vs what you are owed on paper:

    You are owed Oct pet rent — collect that now — separate from Nov dispute — send ledger today.

    Oct 2 notice for Oct 31 — if you treat as invalid, you can claim Nov rent due under MTM that starts Nov 1 — that's your strongest path — 1 month — not 60 days + early break fee on annual — judge will likely see annual was superseded by mutual MTM agreement.

    Security deposit as Nov payment — in PA you can't auto-apply deposit to rent without proper notice and accounting — better: send official notice now: "We acknowledge your Oct 2 notice. Per our portal agreement Sept for MTM starting Nov 1 at $X, a 60-day notice would make termination effective Nov 30, with rent due through Nov 30. Your Oct 2 notice is insufficient. We will hold you responsible for Nov rent. If you vacate Oct 31, we will market unit and mitigate, but you remain liable for rent until re-rented or Nov 30, plus pet rent Oct, plus damages beyond normal wear."[date]

    Then document everything — portal screenshots, your Aug 60-day notice, Sept MTM offer/acceptance, Oct 2 notice — send breach letter via portal + email + certified — PA requires written.

    For cat / personal property — do not dispose day 1 — PA has abandoned property process — 10 days notice to claim after move-out — photo everything — if you have to store, you can charge reasonable storage — cat is animal control, not property — call animal control, document you did.

    What I would do in your shoes:

    Send 2 letters today: (1) rent ledger demanding Oct pet rent, (2) insufficient notice letter stating MTM starts Nov 1, termination effective Nov 30, Nov rent due, you will mitigate but hold them liable.

    Then re-rent hard for Nov 1 — if you re-rent Nov 15, you can only charge them Nov 1-15 + costs — PA duty to mitigate kills double rent claim.

    Don't try to claim early break fee for annual + 60 days + Nov rent — overreaching weakens you — claim 1 month MTM rent + Oct pet rent + actual damages — that is clean, collectible, and portal trail supports it.

    Are you self-managing or with PM? In Pittsburgh, 60-day clauses hold if notice sent properly, but portal MTM amendments have been upheld when both parties type "I agree" — you have that.

    Not legal advice — just what has held in similar portal cases I've seen — if cat left, document immediately.

  • Member since 2026 · 49 posts · 17 votes
    4h

    One thing I would add: separate what is not in dispute from what is. The October pet rent is owed under any version of the agreement, so I would bill that now, on its own, rather than letting it get tangled into the November argument. For November, I would send one short written summary of your position and then stop negotiating in the portal, because every extra message gives the tenant another version to point to later. I would also start marketing the unit now. If they do leave on the 31st, a shorter vacancy helps you practically, whatever the paperwork fight decides. And before sending a breach notice, I would have that attorney look first, since the added stipulations are exactly what muddy which agreement controls.

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