The experience was exceptional across the board—strong customer service, competitive rates, and full transparency.

Our business is know for Sticky Customers. 

We’ve had the opportunity to work with several cost segregation firms over the years, and our experience has stood out in terms of professionalism, accuracy, and customer service.If you're interested, we’d be happy to provide more detailed feedback.

Under this statute, a “residential mortgage” is defined as “a loan secured by real estate containing two or fewer residential units,” regardless of whether the property is owner-occupied or held for rental use.

I always have applicants fill out my customized application because it's free with the PM tool I use.  

Maybe some kind of liability there, or they don't want you prospecting customers from the bank or maybe some kind of RESPA compliance issue if they end up getting the loan.I think it is a good idea to check to see what kind of discounts your bank will get you on the loan, but I also say shop around. 

The renters you attract tend to be more financially sophisticated or transition-oriented (recent liquidity event, business exit, relocation, or waiting on a custom build).Rent parity works better as a capital-preservation story than a monthly savings story.As you noted, the real sell is deploying or preserving $300k–$400k of capital, not saving money month to month.

I’m not sure what else an investor can want from their first 27 months of owning a property…Our customer service team has called you multiple times to check in, and although you occasionally spoke, you rarely take or return their calls.Now, your complaint concerns the fact that we did not call you before performing work exceeding $400.

I also do flips when it is the right time to do so.I also manage a significant rental portfolio for our customers.

You provide housing.Start by understanding the customer.