If you look at the data, the issues start well before 70 units:1 listing: 4.8 avg review2-20 listings: 4.7 avg review21-100 listings: 4.6 avg review101-1000 listings: 4.5 avg review1000+ listings: 4.4 avg review(https://www.phocuswire.com/power-of-reviews-in-the-short-term-rental-sector)This was the inspiration behind Fairly: to capture the customer satisfaction of small hosts, and pair it with industry-leading yield management, automation, etc.And our results have proven this out: with over 5,000 guest reviews, our average home has a 4.95 rating (and our median home has a 5.0!) 

@Ron Dancy It swings both ways also , I have had my share of unreliable , slow and no pay customers .

I learned this many, many years ago having been in sales/customer service in one way or another throughout my entire career. 

I believe it is attainable in the Florida beachfront market, because in this area after 4 yrs a property easily can have 75% repeat customers. 

After the teams were announced for the Pop Tarts bowl I created a custom landing page for the game and the property.

If it is customized correctly, QBO can be a powerful tool in managing the financials of your portfolio. 

I worked in Silicon Valley and in Tech industry and in tech sales you are trained on sales, qualification skills and closing deals but all along the sales training way the main focus is on excellent customer service. 

I only have to make extra API calls to different services, but most API calls are pretty cheap, in the range of $0.05-0.20I also do plan to add more of the skip tracing data to the google sheet and notifications, i.e if the owner is deceased, etc.Besides this service, I would also offer free webhosting for any website I would build for the customer ($200-$300 to build a real estate website), as long as the subscription is active.

In multifamily properties, investors sometimes default to adding individual features to each unit — washers, dryers, custom upgrades — without considering control and risk.

Okay when you're done logging in all your properties, you will go to the customer center and enter in all your customers.