That feels more like forcing a model than working with the customer base. 

You’re really choosing between deepening one asset vs adding another lever.A simple way to frame it:Convert the vault if:• The all-in cost creates new income at a strong yield• Zoning and STR rules are stable and predictable in your market• The added unit meaningfully increases appraised value and refi options• You’re comfortable taking on a custom, non-standard build riskThis is a “maximize this property” play.

My only complaints with their customer service are 1.

The information contained in this post is not to be relied upon.

Quote from @Peter Sik: Yes, this is tough and they should make it better for a quicker turn around on getting a reimbursement to you so that the customer/client is happy.

That was actually the nicest part of the trip because of the drinks but, seriously, we would shared our conversation and my friend would debunk the stories my girlfriend had been told during that day and those contained in all the emails she had been receiving prior to the our.

At a high level, many investors choose to separate properties into different LLCs rather than holding everything in one entity.The basic idea is risk containment.

In a C to C plus rental the stuff that moves the needle is anything that makes the place feel clean safe and newer without chasing custom finishes.

I learned the more detail the better, a bathroom remodel can end up in court right along with a custom home.... 

I’ve tried calling Zillow (but couldn’t find a working phone number) and emailed their customer service, but I haven’t received any response yet.I’m very concerned because in the past I personally experienced scammers reposting my property listing on other websites, pretending it was theirs and asking people for deposits.