We have our first direct booking request. 

Basically, I pushed through the request via mobile.

Has anyone used Filam Reiva for their VA? If so, how was your experience? Would you recommend, or would you go with a different company? 

Hi James, To answer your question, I can only speak for myself if a tenant requested that the bathroom countertops be adjusted, I would gladly make that accommodation.

I know that there were certain things that needed fixing but then others are requests and I just had a difficult time differentiating between the two. 

Just a quick reminder for fellow landlords who work with the Section 8 Housing Choice Voucher Program  always make sure to follow these key steps before move in to protect yourself and your tenant:Do not allow tenants to transfer utilities or schedule movers into the unit until the RFTA (Request for Tenancy Approval) packet has been approved and the inspection has passed. 

The repair request was pretty basic so we use podio to track tenant requested repairs. 

@James Mc Ree  The letter specifically says he needs them but the question would be is it legal for the agency to request them? 

For more than ten years I’ve listed (mostly vacant lots) FSBO on Zillow and now their customer service doesn’t respond when I email for help through their website.They used to call to verify ownership but now request documents, which I’ve uploaded but still no response after weeks of trying!

Your most time-consuming tasks will be answering tenant calls, facilitating maintenance requests, screening/placing tenants, contracting, and rent collection.