When it comes to determining whether nail holes are considered normal wear and tear, it often depends on the size and number of holes, as well as local laws and customary practices.

These are all a normal part of doing business.

Then why are all the people acting as if it's banana cream pie or carrot cake (if you like that better).

We watch DOM as that says more than the list price as the longer it sits, the greater the carrying costs and the less of the pie remains for your profit. 

"normal" is very relative to location and timing, was it normal to find cashflow in 2020/2021?

There are fewer slivers of the pie available to new STR owners looking to gain momentum in an already robust market.

I asked her if she'd be interested in selling and she is, but here is some of the hair on this potential investment:*There are 3 siblings, two are in contact and receptive to selling, the third is estranged but came out of the woodwork looking for a piece of the pie. 

The customer is just concerned with their total cost, not how the pie is divided.  

I also leave enough pieces of the pie when a contractor is finishing up.

At least, that's what a normal HML would be doing for us with this type of deal.