Starting out with 1st Rental Property in Charlotte!

Starting out with 1st Rental Property in Charlotte!

Investor · Charlotte, NC · Member since 2021 · 17 posts · 9 votes

My wife and I want to fix up our current home and rent it out here in Charlotte, NC.

This will be our first time doing this, any RECOMMENDATIONS and TIPS?

Also, does anyone in the Charlotte, NC area have a contractor or property management company that you personally RECOMMEND?


Thank you in advanced!  


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Drew SygitBusiness Member
Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
4y

@Nicholas Acosta biggest tip - do NOT over-rehab! Maintain to the neighborhood:)

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

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  • Real Estate Investor · San Francisco, CA · Member since 2017 · 2 posts · 2 votes
    4y

    I use Touchpoint property management. They repair items in timely matter 

  • Investor · Charlotte, NC · Member since 2021 · 17 posts · 9 votes
    4y

    Okay, thank you!

  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
    4y

    @Nicholas Acosta biggest tip - do NOT over-rehab! Maintain to the neighborhood:)

    In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

    It's often a case of not doing enough research, as they don't know what they don't know!

    Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.

    So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

    EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

    This also leads owners to ASSUME simpler is better when it comes to management contracts.

    The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

    We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

    We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

    https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

    We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

    EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

    P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

  • Investor · Charlotte, NC · Member since 2021 · 17 posts · 9 votes
    4y

    Thanks a lot for the advice! I appreciate it! 😀👍🏻

  • Maranda TuckerPro Member
    Property Manager · Charlotte, NC · Member since 2022 · 152 posts · 118 votes
    4y

    We lovvvvee talking about getting tenant ready! My advice is go mid-range. 

    Stainless steel appliances, white shaker cabinets, luxury vinyl plank flooring (if you have to have carpet, only in the bedrooms), and fresh paint.

    Don't forget the details! If they are easy to do, they are also easy not to do (but also make a huge difference). Cheap, but effective, options: ensure all hardware matches (brushed nickel is a safe bet), light fixtures, light/electrical plates are not dingy yellow... and make sure the front door and landscaping are inviting.

    Remember, like attracts like. You are more likely to attract good tenants if you offer a great product, and they are more likely to to take care of a property that looks taken care of!

  • Investor · Charlotte, NC · Member since 2021 · 17 posts · 9 votes
    4y

    Thanks a lot for the info and advice! :)

    That sounds like great advice and we will apply what you said. Thanks for your time 😀👍🏻

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