Hello,

I'd like for someone who can assist me regarding the cancellation of my active membership that I paid for 2 weeks ago. I've been in contact with your support@bp and also the featured@bp team they canceled my existing membership that had two weeks remaining. 

I emailed them initially to stop the auto-renewal from occurring. Instead, they canceled (it has been two days already!) my existing subscription that I paid for one month. 

Can someone assist me? The two email addresses from your team have stopped responding to me.