Reference check for a Property Manager

[Gary B.]

Hi Fellow investors, what sort of questions would you recommend asking reference customer (owner) given by a property management company before hiring to manager a multi-family property ?

thanks, Gary

[Dan Biber]

Great question.  The references the property manager provides are obviously great references.  Here's what I've done before.  I'd find out which properties this management firm is managing and read tenant reviews online. I'm watching for trends regarding tenant complaints about management/staff/work orders, etc.  Maybe even drive by those other properties and see how they look, talk to tenants, etc.  

Thanks,

Dan Biber