Is investor ops usually handled in QuickBooks or something else?

[Christian Collins]

Quick question for the private lenders in here:

When you're managing investor capital (deposits, withdrawals, interest calculations, statements), are you typically handling that in QuickBooks? Or is that a separate system entirely?

I'm trying to understand the typical tech stack for a small lending office that has, say, 20-100 investors in a pooled fund.

What I'm hearing so far:

- QuickBooks for business accounting (expenses, taxes, etc.)

- Excel for investor tracking and interest calculations

- Separate system for loan servicing

Is that the standard setup? Or are people doing it differently?

[Chris Seveney]

The answer is, it depends. If the investors are just getting a straight return and have no upside in the deal, then it could be done in QuickBooks. If there is some type of waterfall structure or other means, you could use Excel or other software such as app folio investor management, investnext, juniper square, and a host of other fund administrative platforms.