Raising Rent for Long Term Tenants After Purchasing Property

Raising Rent for Long Term Tenants After Purchasing Property

Member since 2021 · 5 posts · 8 votes

Hello! My wife and I are in contract for our first rental property, a triplex! The current owner has had it for 21 years and is older so rents have not increased over time. The current tenants are being charged $425 while the fair rental value for the area is about $600. Two tenants have been there for 7 years and we would like to keep all three. We plan to make improvements to the property to make it more enjoyable for them to live there, but we will not completely renovate the units unless a tenant moves out. So I feel it is appropriate to raise the rent at least a little. To do this ethically, we were thinking we would tell them in January that we would be making improvements in the spring and raising the rent to $500. They are month to month currently so in the spring if they agreed, they would sign a one-year lease. Then the year after, raise it to $550 and repeat until at fair value. 

Is this a good way to do this or is there a better way? I am not sure if this way of doing it is a good idea and would love to hear the communities feedback. Thanks!

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Nathan GesnerBusiness Member
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Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
4y

This question is asked at least once a day.

If you give raises in small doses, there are multiple problems:

  1. Confusion about when increases take place, tenant pays the old rent instead of the new, etc.
  2. Tenant may eventually be unable to afford the increased rent, resulting in termination or they stop paying rent
  3. Tenants are likely to resent you for not leaving things the way they were.

My recommendations:

  1. My primary preference is to move out the current renters, improve the units, then rent at market rate to tenants you've screened and placed under your lease. This ensures you have complete control of the situation and can "train" the tenants instead of trying to correct what the past Landlord did.
  2. If you insist on trying to keep the current tenants, my recommendation is to give them notice of the rent increase and new lease. They can accept it or move on. I recommend no more than 60 days for them to accept or find a new place, but check your state laws first.
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  • Rental Property Investor · Auburndale, FL · Member since 2018 · 58 posts · 68 votes
    4y

    @Kyle Mullins  when I started my investing journey in 2010, I took the same approach you concluded; $25 annual increases and a feel good moment being my tenant’s best landlord ever. 

    Fast forward to today and I’ve learned this is only a business. I’m not here to make friends with tenants. I’ve been burned by a tenant for $4k during my friendly years. Go through that event and it hardens you like a slap in the face. 

    My approach today is straight forward and has been successful in each of my acquisitions. I provide a 2 page welcome letter to all inherited tenants explaining who I am, how to contact me and what will start happening. I give them 2 months notice + remaining days in month I close of the rent increase. This has meant an increase of 7-50% depending on the current rent vs market. I immediately execute my business plan (interior rehab, exterior rehab, common area work).

    Bite the bullet, raise the rents to your financial analysis target, execute your rehab plan and communicate to your tenants. You will have 1 month of heartache and if they like the place enough, they will find a way to stay. If they can’t afford your new rate, they need to find a more affordable place.

    Chris

  • Member since 2021 · 38 posts · 21 votes
    4y

    If your tenants are "confused" you have done a very bad job. You write them a letter. You put a date on it. That's the day rent changes. If they can't figure that out then it's time for them to go. If they don't send the full amount it's late and normal late procedures go into effect. If they are unable to pay, that's the same no matter how or when you raise the rent, and again, if they don't like it time to go. If they "resent" you or simply have any attitude you don't like? KICK THEM OUT! The bottom line is raise the rent however you like, legally, and don't ever put all your bets on one tenant, if they go they go, they are disposable. Do not put yourself in a position where you "need" them.

    Be the king of your castle. Don't concern yourself with other people's life problems, they are not your problems, you cannot be concerned about everybody. You cannot run a homeless shelter and be a landlord, pick one. If you base your behavior as a landlord on emotions, you will fail. Also, whenever you are nice to a tenant, they will take advantage of you. They all hate the landlord, whoever it is, by default, that's just how tenants think. In their head, you are the "evil" and "rich" landlord, that will never change. They play nice and kiss your butt to your face, and cuss you out to your back. Every single month...this is the game you got into.

  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    4y
    Originally posted by @Kyle Mullins:

     but on another I never want to be the reason someone is displaced.

    You are in the WRONG business my young friend. You are going to be the reason someone is displaced over and over again. Either get this right now, or sell the place and put your money in the stock market.....

  • Rental Property Investor · Boston, MA · Member since 2019 · 2k+ posts · 1k+ votes
    4y

    @Kyle Mullins very fair!

  • Member since 2021 · 38 posts · 21 votes
    4y
    Originally posted by @Bruce Woodruff:
    Originally posted by @Kyle Mullins:

     but on another I never want to be the reason someone is displaced.

    You are in the WRONG business my young friend. You are going to be the reason someone is displaced over and over again. Either get this right now, or sell the place and put your money in the stock market.....

     Agree 10,000%!

  • Contractor · Tucson, AZ · Member since 2018 · 2 posts · 1 vote
    4y

    @Spencer Gartz

    I’m on this same situation. Would you mind sharing your letters with me?

  • Ben HanveltPro Member
    Investor · Mikana, WI · Member since 2014 · 13 posts · 12 votes
    4y

    I feel like we've lost track a little bit here but a lot of great info.  First, congratulations on purchasing the triplex.  Second, it is pretty clear that most people who have commented, lets assume they are seasoned investors, feel that it is best to take care of yourself first.  I am firmly in that camp.  Here's something to think about.  Rents are increasing at an extreme rate, my PM told me that the are seeing rent increases in WI for B and C type properties "in the teens".  Lets assume rent increases at an average of 10% for the next 5 years.  If you get to market rate immediately, rent will be over $960 monthly per unit. If your rent increases at 10% starting at 450, in 5 years you'll be up to about $725. Raising rents "slowly" to keep tenants happy won't catch up to true market rents and will have a HUGE opportunity cost.  During those 5 years you would lose over $36,000.  The short term pain of a tenant being upset about paying market rent is far outweighed by your long term FAIR gains in my opinion.  I hope whatever your decision is that this property gets you hooked on real estate!

  • Member since 2021 · 38 posts · 21 votes
    4y

    In all of my leases it is stated up front there will be at least yearly rent increases to keep up with inflation, usually around 3%, but obviously the last couple years have been different. If you do not raise rent every single year, you are effectively lowering it thanks to inflation. There has yet to be a year that inflation did not happen.

    This does not even take into account price increases from changes in demand, upgrades/repairs to property, and other variable factors, 3% per year is an absolute minimum.

  • Ben HanveltPro Member
    Investor · Mikana, WI · Member since 2014 · 13 posts · 12 votes
    4y

    Agreed, 3% is minimum.  I was using 10% as an average since current increases are unusually high but it seemed like a safe average.  I think @Jon R. understands what I was saying but I want to clarify for anyone else.  

  • Rental Property Investor · Brooklyn, NY · Member since 2019 · 75 posts · 43 votes
    4y

    @Jim K. Amen!

  • Real Estate Agent · Boston Ma · Member since 2020 · 82 posts · 23 votes
    4y

    @Jonathan R McLaughlin

    Hi Jonathan , good to Meet you on here. I’m also from boston. Would like to connect and talk real estate.

    Thank you!

  • Real Estate Agent · Southington, CT · Member since 2008 · 5k+ posts · 3k+ votes
    4y

    Make sure you give them a specific date for the rent increase so they can plan accordingly. Saying "the spring" leaves things a little too open ended in my opinion. Also, make sure if you are saying the rent increase is because of improvements you are doing to the property make sure you follow through on whatever you promise. 

    Most people understand if they have been paying below market rent and if the increases are reasonable like these they will have to decide if it is worth it for them to stay or move on. 

  • Rental Property Investor · PA · Member since 2017 · 69 posts · 60 votes
    4y

    @Kyle Mullins How did you arrive at future increases of $25? What calculation of future operational, maintenance, repairs, taxes and fees are you taking into consideration? These cost usually go up and rarely down?

  • Investor · Charlotte, NC · Member since 2019 · 5 posts · 0 votes
    4y

    I would most likely keep them month to month and raise rents by $50/quarter until at market rents. If they decide to leave that's okay but at least you didn't go up $200 over night on them. 

  • Member since 2021 · 38 posts · 21 votes
    4y
    Originally posted by @Michael Noto:

    Also, make sure if you are saying the rent increase is because of improvements you are doing to the property make sure you follow through on whatever you promise.

    It's best to never ever promise to do any improvements beyond those required by law. As soon as you say that the tenant now thinks they are entitled to have that. My lease and most others state something to the effect of "you have had a chance to inspect, and you take this house exactly as it sits", meaning nothing needs to be upgraded after it is signed.

    As an example, I told one tenant that I was going to have the roof cleaned last summer. This is just normal maintenance, nothing to do with the tenant. I only told him so he would be aware people are coming. A month later, in court, he tries to use this against me that I didn't have the roof cleaned. It took longer than expected thanks to covid. As if that has ANY bearing on his tenancy what so ever. It didn't leak, and the roof wasn't messy, but the rest of the house this guy had was. (And to be clear, the judge didn't care)

    Basically what I'm saying is tenants are often really really really dumb, and they look for everything and anything they can to use against you whenever things don't go to their liking. If you want to fix/upgrade something by all means do it...just don't tell them what they are getting first.

  • Member since 2020 · 984 posts · 1k+ votes
    4y

    Stop thinking about your feelings, stop thinking about your tenant's feeling and run your rentals like a business, or maybe you should invest your money in 3/4% cd's if you can't handle running a business. 

    This is how professional real estate investors are supposed to consider rent increase. Get a piece of paper. Calculate how much profit you will earn in 1, 5, 10, 20 and 30 years by increasing the rents to the max. If you have 3 units and you increase the rents from $400 to $600 for all 3 units then in 10 years you earn 3 x 200 = 600 x 12 months = $7200 x 10 years = $72,000.

    If you want to be soft, generous, unbusiness-like and give away $72,000 every 10 years, then let me run your rental business like a real investor and I will send you back 10% of what I will squeeze our of your tenants.

    Let me put it this way! If you was my property manager I would immediately fire you. I will take that back! I would never hire you because you will never generate profits for your clients.

    I really am a terrific person, but when it comes to a nickel of my money you will have to fight me to get it.

  • Member since 2019 · 110 posts · 80 votes
    4y

    @Jim K.

    This is fantastic way of describing the two sides

  • Rental Property Investor · Worcester, MA · Member since 2018 · 131 posts · 135 votes
    4y

    @Kyle Mullins I ran into a similar situation about a year ago. Had long term tenants of 27 and 10 years. I think you are taking the correct approach, I did the same. I waited until I finished some expensive improvements to raise their rents. I received some resistance from 1 of the tenants and they gave me a long story about their financial misfortunes. If you run into something similar, what I did was simply encourage them to look around online at the current rental market. They quickly realized that even with the large rental increase, I was still renting the unit to them below market. They accepted the raise and haven't been late on a single payment.

    I agree with what a few have said already, definitely give them very advanced notice. I notified my tenants of the increase a little over 60 days in advance.

  • Rental Property Investor · Oconomowoc, WI · Member since 2016 · 996 posts · 431 votes
    4y

    Raising rents on existing tenants who have had below-market rates for a while is always scary.  You are obviously thinking about "oh **** if they move this unit hasn't been touched in 10 years..eek". But also know you need the missing rent value to improve the property.  I'm currently in the process of doing this.  

    Long story short my partner and I purchases a portfolio that was mismanaged.  We weren't keen on increasing rent right away because of the vacancy risk so we originally went with the strategy of when a unit is vacant we push it to market rate.  That worked for 5 years. Now we realize we are forced to raise on people that aren't choosing to move.  Between the prior mismanagement before us and market appreciation these people are on average $250/mo below market rate.  The strategy we employed is 3 threefold increase.  Meaning three times over the course of 18 months they are getting fairly significant increases.  The first set was between 35-50 per month.  The second set will be 40-65 per month.  The third will be 40-55 per month.  

    We primed the tenant for this by starting to make improvements before rent increases (painting fences, replacing roofs, new water heaters).  We gave them the plans for improvements that would be beneficial for them next year (gravel driveways being paved, new furnaces).  We also reminded them nicely and not in a snobbish manner that even after our rent increases are done they will still be around $110 per month less expensive than any other unit. Also letting them know that unless we start making significant improvements to their particular unit (flooring, countertops, appliances) their rents will continue to be highly competitive compared to the market. 

  • Member since 2021 · 5 posts · 8 votes
    4y

    I wanted to follow up on this thread and let everyone know that we feel we made a better choice after reading all the responses. We are going to raise the rent from $425 to $525 and give them 2 months' notice of this. This price is still the best price for a 1B1B in the area while getting us into market rent territory for the unit. We are going to take the advice given by many about not promising any improvements but instead just doing them. Thanks again and I will be reaching out to those who offered to share welcome letters and other helpful documents.

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