Tenants not responding to inspection repairs and maintenance

San Francisco, California
General Landlording & Rental Properties
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Tenants not responding to inspection repairs and maintenance

Zoe Smith
Member since 2023 · 5 posts · 0 votes

Hello,

My tenants moved out 2 months early and requested that I help them to look for a take over for the remaining lease terms.  I have been sending them requests via text and emails to fix the dented garage panel, patch huge screws on the wall, and prune trees (this item was written in the agreement).  Knowing now that I found new tenants who will take over their lease and I would be relief them from paying last month rent, they stopped communicating to me.

What would be my best course of actions at this point? Do I send them notices to perform or proceed with arranging for repairs and deduct their deposits?  


I would appreciate any advice!




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  • Richard F.
    Honolulu, HI · Member since 2008 · 3k+ posts · 2k+ votes
    3y

    Aloha,

    Since they already vacated and have ghosted you, just have the repairs handled and deduct. Be sure you have your pre-move in photos and condition form as well as move out photos and actual receipts for the repairs.

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  • Zoe Smith
    OP
    Member since 2023 · 5 posts · 0 votes
    3y
    Quote from @Richard F.:

    Aloha,

    Since they already vacated and have ghosted you, just have the repairs handled and deduct. Be sure you have your pre-move in photos and condition form as well as move out photos and actual receipts for the repairs.


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  • Zoe Smith
    OP
    Member since 2023 · 5 posts · 0 votes
    3y

    Aloha! Thank you, Richard! Regarding the dented garage, the bottom two panels are dented, but the entire door must be placed as the manufacturer no longer produce the same product. Also my HOA requires replacement as they want to maintain curb appeal. Am I allowed to charge the full replacement amount? Or do I need to follow some kind of methodology?

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  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    3y
    Quote from @Zoe Smith:

    You are unlikely to reach them. Make the repairs, place the new renter, charge the deposit, and move on.

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  • Lynn McGeein
    Real Estate Agent · Virginia Beach, VA · Member since 2012 · 2k+ posts · 1k+ votes
    3y

    @Zoe Smith Make sure you're following your state/local landlord tenant laws for itemizing any deposit deductions and returning any balance,including time limits. If you'd previously had a deal where they were to fix it, you may need to send notice that you're moving ahead with repairs, just to cover yourself. If whole garage door must be replaced, I'd likely keep written notice from HOA requiring it and bill it to tenant.

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  • Henry T.
    Member since 2022 · 1k+ posts · 1k+ votes
    3y

    Call a paintless repair specialist at an auto body shop. They maybe able to take the dents out for a couple hundred. Many will come to your house.

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