Hey everyone, My husband and I had the tenant from hell in our single family home. We also hired a management company to manage the property. (Our first time as landlords, we outsourced to make sure we did everything right and was protected). Back in the spring we found out through our neighbors that tenants room mate was planning to move out 4-5 months early and tenant was worried she wouldn't be able to keep paying rent. A few weeks later tenant also advised management company that a sliding door locked itself while she was outside. management company sent out a company to fix. Repairman rebuilt the tracks. Tenant stated it wasn't locking properly after that. Repairman came back out and stated the whole frame needed replaced but no one would come out and do it. The management company was in the process of getting quotes (update the same door is still on and works and locks just fine!). The house also has a working alarm system. My husband and I payed the bill for the track rebuilt but were never notified of the additional complaints (until 2 weeks ago) So when the tenant was away someone broke into the house and stole two lap tops and a xbox. She didn't file a claim or a police report until weeks later, she didn't even notice. We never received a claim of door or window damages-none occurred. She later told our lawn guy the person that broke in was her ex workout partner. (The house is in an incredibly safe neighborhood as well). We all suspect it was staged so she could break the lease when her roommate moved out. Flash forward to the end of her lease, she started threatening law suites before she moved out that if her deposit was not returned in full she would be suing for any and everything. She did about 2k in damages to the house (chipped door frames, ink on walls, scraped up stair cases, etc). She also had a trampoline that killed a large patch of grass. We hired an attorney that advised giving back everything that could be a gray area so we agreed to give back everything minus the cost of resodding the area under the trampoline that is clearly stated in the lease. We also ask she sign a release that if we give her back her (undeserved) full deposit minus the small grass charge there will be no future law suites and everything could to put to rest. She agreed to these terms then the next day stated no deal she wants it ALL back as well or she is filing a law suit against the management company, us and our homeowners insurance for liable (nothing to do with her deposit). She's refused to take responsibility on ANYTHING. My husband and I and the management company are all beside ourself and our management company who has a portfolio of 400+ properties stated they have never dealt with anyone like this in all their experience. We do NOT want to give her back anymore because of how awful she is being and how much of the damages she caused we already absorbed. We also don't want to spend 10-20k in court fees over a cost to resodd a small area. but we don't want to let her get away with bullying/threatening everyone (which is exactly what she's been doing). It's clear she is desperate and after a money grab. Has anyone ever been through anything similar or have any advice? Thank you!!