Landlord Right to Enter - Tenant not acknowledging 24-hr. notice

Landlord Right to Enter - Tenant not acknowledging 24-hr. notice

Vienna, VA · Member since 2013 · 16 posts · 1 vote

Hi all!

My tenant put up a satellite dish on the roof without my permission just DAYS after I had just put up a new roof on the property. Of course this had to be bolted into the roof so when he leaves and takes the dish there will be holes in the roof that I would have to repair. I have told him that he needs to take the dish down and will be responsible for any repair costs. I have found a contractor who can do the repair and the contractor wants to come see the roof tomorrow. The contractor does not have to enter the house, just inspect the roof. I have sent the tenant multiple emails three and four days before this inspection is to take place to notify him of the contractor coming but the tenant is not responding to the emails.  The tenant has been a pain to deal with on other issues and I'm pretty sure he does not want the inspection to happen as he knows he will be responsible for the repair. Although my property manager has given more than 24-hours notice, I have no proof that the tenant actually received the notice because he has not responded. The lease just says that the landlord has to give 24 hours notice, but does this mean that the tenant has to acknowledge receipt of the notice?  I know that the tenant does not have to give "permission" if I'm doing repairs but does he have to acknowledge that he received the notice?  And if he does have to acknowledge it but never dose, what is my recourse? 

Could the tenant say that I did not have the right to enter because he never read the email?

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Investor · Wellington, KS · Member since 2016 · 256 posts · 188 votes
7y
If you have the dish removed and the damage repaired, what could the tenant do based on an argument that he lacked notice? Claim trespass?? The police and the courts would most likely laugh at them assuming your lease prohibits satellite dishes or modifications without your consent. I suppose that the tenant could argue that they could have had it done cheaper. If so, I would just reduce the bill to the claimed amount. If this was my property, I would have contractor out there tomorrow and send the tenant the bill. Then apply the first funds to the repairs and give notice to quit or pay if they do not pay in full. Start eviction as necessary. I am not practicing as an attorney nor am I licensed in your state so this is business advice not legal advice. Consult your own counsel.
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  • Investor · San Jose, CA · Member since 2017 · 453 posts · 254 votes
    7y
    @Lori N. I would do three forms of communication, email, phone, text to document you have tried. In California you only need to give 24 hours notice if you are entering the house. You do not need to give notice for outdoor inspections. The law could be different in your state. I would see if the dish is a violation of the lease. If so I would begin the eviction process since you have had multiple issues.
  • Investor · Wellington, KS · Member since 2016 · 256 posts · 188 votes
    7y
    If you have the dish removed and the damage repaired, what could the tenant do based on an argument that he lacked notice? Claim trespass?? The police and the courts would most likely laugh at them assuming your lease prohibits satellite dishes or modifications without your consent. I suppose that the tenant could argue that they could have had it done cheaper. If so, I would just reduce the bill to the claimed amount. If this was my property, I would have contractor out there tomorrow and send the tenant the bill. Then apply the first funds to the repairs and give notice to quit or pay if they do not pay in full. Start eviction as necessary. I am not practicing as an attorney nor am I licensed in your state so this is business advice not legal advice. Consult your own counsel.
  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    7y

    The law requires you to give notice. It doesn't require the tenant to acknowledge the notice or be present for you to enter.

    I'm with @Victor N. on this one. Get the repair done and bill the tenant. If he fails to pay, apply his rent payment towards the unpaid repair and then he will be short on rent, which is cause for eviction. 

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  • Rockaway, NJ · Member since 2016 · 2k+ posts · 2k+ votes
    7y
    Originally posted by @Nathan Gesner:

    The law requires you to give notice. It doesn't require the tenant to acknowledge the notice or be present for you to enter.

    I'm with @Victor N. on this one. Get the repair done and bill the tenant. If he fails to pay, apply his rent payment towards the unpaid repair and then he will be short on rent, which is cause for eviction. 

     Also agreed. As long as you have time stamped proof that notice was delivered, you are good. For what it's worth, your PM is the one delivering notice, and he should have explained this to you if asked. That's what you pay him for.

  • Member since 2016 · 13k+ posts · 12k+ votes
    7y

    Also make sure you inform the tenant that you will not permit a dish to be installed on the property. Any place it is attached will cause damage. Additionally the holes required to run any cable will also need t be repaired.

    If you allow a dish insist it be placed on a post in the yard not attached to the building. 

    In my opinion once a tenant goes silent it is time to make plans to get rid of them. This one has already caused enough trouble.

  • Vienna, VA · Member since 2013 · 16 posts · 1 vote
    7y

    Thanks everyone!  Yes, he has definitely caused problems.  In fact in the lease it explicity says no dish can be installed.  I just found out today that he already took it down himself, although I still need to have someone come and inspect to see what the damage is to the roof.  I also called the dish company and they said that they would not install the dish unless they had a signed form that says that the owner of the house approves the installation.  Well, I know I didn't sign it so that means that the tenant lied when he signed the form and misrepresented himself as the owner of the house.  Seems like that should be illegal, right?

  • Roanoke, VA · Member since 2014 · 404 posts · 203 votes
    7y
    @Lori N. I see that your profile says you are iN Virginia, is that where the property is? If your lease specifies email as an acceptable form of notice you’ll be fine. Otherwise notice must be posted on the main door of the premises, hand delivered to a person over the age of 16 at the premises, or sent by certified mail.
  • Patti RobertsonBusiness Member
    Property Manager · Virginia Beach, VA · Member since 2016 · 2k+ posts · 2k+ votes
    7y

    @Matt Clark - Where are you seeing in the VRLTA that anything ever has to be posted to the door, other than the 72 hour notice the sheriff leaves?  

  • Roanoke, VA · Member since 2014 · 404 posts · 203 votes
    7y

    @Patti Robertson you raise a good question.  The code section that applies is 55-248.6, which provides the definition of "notice":  

    "Notice" means notice given in writing by either regular mail or hand delivery, with the sender retaining sufficient proof of having given such notice, which may be either a United States postal certificate of mailing or a certificate of service confirming such mailing prepared by the sender. However, a person shall be deemed to have notice of a fact if he has actual knowledge of it, he has received a verbal notice of it, or from all the facts and circumstances known to him at the time in question, he has reason to know it exists. A person "notifies" or "gives" a notice or notification to another by taking steps reasonably calculated to inform another person whether or not the other person actually comes to know of it. If notice is given that is not in writing, the person giving the notice has the burden of proof to show that the notice was given to the recipient of the notice.

    B. If the rental agreement so provides, the landlord and tenant may send notices in electronic form, however any tenant who so requests may elect to send and receive notices in paper form. If electronic delivery is used, the sender shall retain sufficient proof of the electronic delivery, which may be an electronic receipt of delivery, a confirmation that the notice was sent by facsimile, or a certificate of service prepared by the sender confirming the electronic delivery.

    Section 8.01-296 is also pertinent:

    A. As used in this chapter:

    "Notice" means notice given in writing by either regular mail or hand delivery, with the sender retaining sufficient proof of having given such notice, which may be either a United States postal certificate of mailing or a certificate of service confirming such mailing prepared by the sender. However, a person shall be deemed to have notice of a fact if he has actual knowledge of it, he has received a verbal notice of it, or from all the facts and circumstances known to him at the time in question, he has reason to know it exists. A person "notifies" or "gives" a notice or notification to another by taking steps reasonably calculated to inform another person whether or not the other person actually comes to know of it. If notice is given that is not in writing, the person giving the notice has the burden of proof to show that the notice was given to the recipient of the notice.

    B. If the rental agreement so provides, the landlord and tenant may send notices in electronic form, however any tenant who so requests may elect to send and receive notices in paper form. If electronic delivery is used, the sender shall retain sufficient proof of the electronic delivery, which may be an electronic receipt of delivery, a confirmation that the notice was sent by facsimile, or a certificate of service prepared by the sender confirming the electronic delivery.

    In the case of the landlord, notice is served on the landlord at his place of business where the rental agreement was made, or at any place held out by the landlord as the place for receipt of the communication.

    C. In the case of the tenant, notice is served at the tenant's last known place of residence, which may be the dwelling unit.

    D. Notice, knowledge or a notice or notification received by an organization is effective for a particular transaction from the time it is brought to the attention of the person conducting that transaction, or from the time it would have been brought to his attention if the organization had exercised reasonable diligence.

    E. No notice of termination of tenancy served upon a tenant by a public housing authority organized under the Housing Authorities Law (§ 36-1 et seq.) of Title 36 shall be effective unless it contains on its first page, in type no smaller or less legible than that otherwise used in the body of the notice, the name, address and telephone number of the legal services program, if any, serving the jurisdiction wherein the premises are located.

    F. The landlord may, in accordance with a written agreement, delegate to a managing agent or other third party the responsibility of providing any written notice under this chapter. The landlord may also engage an attorney at law to prepare or provide any written notice under this chapter or legal process under Title 8.01. Nothing herein shall be construed to preclude use of an electronic signature as defined in § 59.1-480, or an electronic notarization as defined in § 47.1-2, in any written notice under this chapter or legal process under Title 8.01.

    I suppose I take some liberty in my interpretation, but it's because I've seen a judge dismiss a U.D. case when the defendant said they did not receive an email notifying them of the landlord's choice to non-renew.

    If you provide "notice" in one of the methods that code recognizes then I can't imagine a judge dismissing a case because the defendant says they didn't receive it. I believe hand delivery (and retaining certificate of service), mailing (and retaining certificate of service), and posting on the door (and retaining certificate of service) are always recognized as "perfected service" in VA, so they would also be always recognized as acceptable "notice." Personally, I'd rather play it safe and use one of these methods even though it may not be strictly required. It puts me in a much stronger position if any legal challenge ever arises, though some might argue that it's overkill.

  • Patti RobertsonBusiness Member
    Property Manager · Virginia Beach, VA · Member since 2016 · 2k+ posts · 2k+ votes
    7y

    @Matt Clark - Yea, but the law allows regular US mail which I can do from the comfort of my office rather than driving across town to post notice on a door.  We both mail and e-mail ours.  

  • Vienna, VA · Member since 2013 · 16 posts · 1 vote
    7y
    Originally posted by @Matt Clark:
    @Lori N. I see that your profile says you are iN Virginia, is that where the property is? If your lease specifies email as an acceptable form of notice you’ll be fine. Otherwise notice must be posted on the main door of the premises, hand delivered to a person over the age of 16 at the premises, or sent by certified mail.

     Actually, I'm in NOVA but the property is in MD.

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