What is your favorite way to accept rent from tenants?

What is your favorite way to accept rent from tenants?

Rental Property Investor · San Jose, CA · Member since 2018 · 152 posts · 159 votes
What payment method do you all prefer when it comes to accepting rent? I’m looking for something easy, organized, and hopefully automated.
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Handyman · Pittsburgh, PA · Member since 2018 · 5k+ posts · 13k+ votes
7y

Cash in an envelope, a thick sheaf of well-used bills given in return for a handwritten receipt. No, it won't scale, and it's no fun to deposit, but the firm, full, heavy feel of the envelope in my hand...oh yeah, it just does something for me...

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  • Burnaby, BC · Member since 2017 · 283 posts · 268 votes
    7y

    Etransfer from bank is usually my go to. As I scale up, I would find a digital solution with low processing fees. It's 2018 and no reason why you can't leverage technology to streamline processes and enhance productivity.

  • Rental Property Investor · Portland OR · Member since 2018 · 2k+ posts · 3k+ votes
    7y

    Btw the cool thing about ACH is it hits your account as soon as the next day AND there are no fees for the tenant and minimal for LL. 

    I am surprised more folks dont do it - you do need a business account and your business must be approved for x amount of a LOC just to cover rent if something were to happen. But honestly it is so easy and timely :)

  • Rental Property Investor · Atlanta, GA · Member since 2016 · 325 posts · 253 votes
    7y
    @Jess White I use Cash App or Zele. Tenant can make payment using these apps only if they have funds in their account. If they used Zele, then money deposits in my account instantly where as for Cash app, it’s next day. Using it for over two years and very pleased with it. I also collect in cash from two of my older tenants who are not so tech savvy and I don’t take personal check, so either money order or cash. I then deposit it to my business account or to replenish petty cash. Excess funds go to LLC account eventually.
  • NJ · Member since 2016 · 13 posts · 8 votes
    7y

    Cozy.co hands down. Been a great experience so far. Millennials love it and don't have to deal with checks, etc. 

  • Rental Property Investor · Red Bank, NJ · Member since 2017 · 1k+ posts · 1k+ votes
    7y

    Zelle- big fan of having all that rent instantly hitting my account on or before the 1st

  • Rental Property Investor · San Jose, CA · Member since 2018 · 152 posts · 159 votes
    7y
    @Thomas S. Seems like a smart move. Thanks for the reply.
  • Rental Property Investor · San Jose, CA · Member since 2018 · 152 posts · 159 votes
    7y
    @Jon Arsenault This seems to be a common occurrence with them, and any type of credit card payment.
  • Rental Property Investor · San Jose, CA · Member since 2018 · 152 posts · 159 votes
    7y
    @Bjorn Ahlblad Asset Fondling sounds like a crime.. Lol.
  • Rental Property Investor · San Jose, CA · Member since 2018 · 152 posts · 159 votes
    7y
    @Mary Mitchell Love this, so smart. Thanks for the reply
  • Developer · Palm Harbor, FL · Member since 2015 · 307 posts · 96 votes
    7y
    @Jess White there’s nothing better than cash but it’s just not possible for me to collect cash every month. Some of my tenants use Cozy which i encourage on an auto payment. it automaticly adds a late fee if they are late, I make it available for everyone but not everyone uses it. Some have used Venmo, but most make deposits at my bank into the respective properties account.
  • Flipper · Fort Myers, FL · Member since 2017 · 182 posts · 98 votes
    7y
    Cash is the king. It has always been.
  • Los Angeles · Member since 2018 · 466 posts · 471 votes
    7y
    Originally posted by @Jim K.:

    Cash in an envelope, a thick sheaf of well-used bills given in return for a handwritten receipt. No, it won't scale, and it's no fun to deposit, but the firm, full, heavy feel of the envelope in my hand...oh yeah, it just does something for me...

     How about gold doubloons? :-)

  • Rental Property Investor · Oakland, CA · Member since 2014 · 730 posts · 1k+ votes
    7y

    @Thomas S. Totally agree.

    When signing the lease with the tenant, I only give them one choice - deposit it directly in my Wells Fargo account. No car? Take the bus.

    These are C/D tenants by the way. Many don’t have bank accounts. So they go get a money order and deposit it.

    All it takes is training... train your tenants and be consistent.

  • Investor · Pacific City, OR · Member since 2016 · 175 posts · 123 votes
    7y
    I have the majority of my tenants snail mail me rent checks. Some of them pay with money orders. I have one tenant that pays cash, so I pick it up. I deposit the checks by scanning them with my bank’s app, which cuts down on trips to the bank.
  • Andy WebbPro Member
    Rental Property Investor · Carrollton, TX · Member since 2013 · 750 posts · 538 votes
    7y

    We use eRentpayment for all our properties - it is a lease requirement.  

    I am curious about Zelle - aren't there caps on the amount that you can transfer? Are you using Zelle for rents over $1,000?

  • Real Estate Broker · Glendora, CA · Member since 2017 · 51 posts · 14 votes
    7y

    I started sending all of my tenants an invoice around the 20th of every month. I use quickbooks it allows you to automate the invoices, it will create a new invoice for each tenant every month.  I include a self-addressed stamped envelope so all the tenant needs to do is put their check or money order in the envelop and send it back.  I use a PO box for them to send the rent to.  

    I see many people are using a auto-payment method so the tenant and deposit the rent directly in an account. One issue with doing it that way is if you start an eviction all the tenant needs to do is deposit $1 in your account and it will stop the eviction. This is because you accepted rent after starting the eviction. If you use this method make sure you can turn off one of the tenants if you start eviction on them.

  • Rental Property Investor · Central Maine · Member since 2018 · 12 posts · 1 vote
    7y
    ACH transfer, my lease states method of payments and I’ll never go back to checks being mailed to me.
  • Investor · Oakland, CA · Member since 2015 · 34 posts · 14 votes
    7y
    @Jess White Surprised no one has mentioned Zelle. Hits account day of, direct to account, no charge. It’s been great. And if I’m feeling generous, I can remind a tenant by sending them a request. As mentioned, tenants agree in lease. All they need is your associated email address. Only drawback is you must work with a major bank to receive, but I dont think to send.
  • Investor · Flower Mound, TX · Member since 2017 · 182 posts · 198 votes
    7y
    Originally posted by @Joe Timko:

    I started sending all of my tenants an invoice around the 20th of every month. I use quickbooks it allows you to automate the invoices, it will create a new invoice for each tenant every month.  I include a self-addressed stamped envelope so all the tenant needs to do is put their check or money order in the envelop and send it back.  I use a PO box for them to send the rent to.  

    I see many people are using a auto-payment method so the tenant and deposit the rent directly in an account. One issue with doing it that way is if you start an eviction all the tenant needs to do is deposit $1 in your account and it will stop the eviction. This is because you accepted rent after starting the eviction. If you use this method make sure you can turn off one of the tenants if you start eviction on them.

     Depends on state law and the lease contract. 

  • Specialist · Lafayette, IN · Member since 2018 · 24 posts · 29 votes
    7y

    In terms of 'what is best', it will depend on what software you use to account for tenant payments after you collect them.  If you're not using Property Management software, PLEASE consider getting something.  

    A low-cost option is one offered by National Tenant Network.  I PROMISE your time is better spent driving around collecting rents, filling out deposit slips, and bringing them to the bank.  Their software will integrate with your website and the accounting is done automatically when they make their payments, and it hits your bank account in the next day (or so).  I have 250 units under ownership / management, and receiving payments is SO much easier than when I owned 92 units under the old-school way.  So yes, it's far more scalable, and way more effective too.  

  • Rental Property Investor · Red Bank, NJ · Member since 2017 · 1k+ posts · 1k+ votes
    7y

    @Andy Webb some tenants may have a restriction on their end when they first begin but they can square it with their bank. 

    My rents are over $1k.

  • Flipper/Rehabber · Member since 2018 · 20 posts · 10 votes
    7y

    i prefer cold hard cash. My experience easier to hide come tax time. All my best tenants pay cash. my personal feeling $800 in cash is real money, when other tenants deposit straight into a account doesnt feel the same. I use all cash rents for gas and groceries.

  • Rental Property Investor · San Diego, CA · Member since 2013 · 3k+ posts · 4k+ votes
    7y

    Online, in a way that’s intergrated into our property management system (ACH, credit card, or cash taken to 711, Ace Cash Express or CVS)

    Posts instantly. No human error in typing it in. No running to bank  

    Not just favorite way. Only way. 

  • Rental Property Investor · San Diego, CA · Member since 2013 · 3k+ posts · 4k+ votes
    7y

    For all if you taking money via Venmo or people depositing into your bank account — do you not use property management software?

    If I was to have a bunch of tenants just deposit slip money to my bank account or PayPal me I’d then have to spend a ton of time taking that payment data and recording it manually to everyone’s ledger. 

    No thanks. That doesn’t scale. 

    For anyone just starting, get property management software with built in intergrated payment options and use it. You’ll be happy you did. 

  • Rental Property Investor · York PA · Member since 2018 · 18 posts · 9 votes
    7y

    @Jess White We have an account set up at a local bank with plenty of branches in the area.

    The tenants are given an account number to go make the deposit. The account is set for cash only - no checks. The tenant can note their name or address on the deposit. They are also supposed to text me a photo of the receipt.

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