More than Craiglist or Zillow?

More than Craiglist or Zillow?

East Aurora, NY · Member since 2018 · 37 posts · 17 votes

I closed on a duplex in Buffalo, NY last week. The house (both upper and lower) was vacant, in great shape as the owner had done some minor updates to the flats. The numbers look great on paper and the rents I plan to ask for are reasonable according to Rent-o-Meter and what I am told by folks in the business. I placed an ad in Craigslist and scheduled an open house for Saturday and sat there by myself as no one showed. Seems so easy to get lost in the Craigslist shuffle.

I plan to place an ad in Zillow shortly. When checking out the competition in the area, I saw an ad for an apartment a couple doors away from mine...having been on Zillow for approximately 60 days. UGH! I am up for the challenge and considering including incentives that would vary, depending upon the duration of a lease I secure. Incentives might include free internet, free utilities for a few months, etc.

So my questions to you, my esteemed colleagues, are Craigslist and Zillow the most employed websites for posting available apartments - or are there others I need to include? What strategies do you use in order to find tenants quickly and how do you stand out in the crowd?

Many, thanks!

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Joe SplitrockPro Member
Moderator
Rental Property Investor · Sioux Falls, SD · Member since 2015 · 9k+ posts · 18k+ votes
7y

@Russell Caraotta I have been renting properties for over 15 years. I will make a few points:

- Yard sign is by far the best method to rent a property, but do not answer the calls yourself. I direct my yard sign to my website which is my Zillow listing. That way they can read all the details without me spending 20 minutes playing 20 questions to someone who says in the end, it costs too much. Another option is let it go to voice mail with details like bedrooms, rent, etc.

- Craigslist is junk. I still post there but it has gone down hill every year for the last five years.

- Zillow is my main source of good leads.

- Facebook generates a lot of activity, but rarely do I find good people there. I kind of feel like it is a waste of time, but when I am trying to rent a place I pursue all options.

- When you setup an appointment to meet someone, have them text you 30 minutes before the appointment to confirm. Do not go to the property if you don't confirm. No shows are common - people are rude and that is just the world now.

- Do not include utilities if possible. It is a pain and utilities like gas, water or electric can get really expensive if your tenant is careless. Better to reduce rent than include utilities.

- Do not lower rent for longer lease. This is a classic newbie mistake. I know you want a long term tenant- we all do. What I have learned is that long leases lock in a landlord more than a tenant. Never go over a year. I have had people tell me they plan to stay 5 years and break their lease after 6 months. I have had people say they only need a year and stay there five years. My point is people move when they want to move. The lease just locks you into a rate and potentially bad tenant. My advice do 1 year and at the end of the year, renew at 1 year if they are good. If they are not great, you can not renew or raise rent.

- Rentometer is not always accurate. I prefer to look at similar listings on Zillow to gauge price. I chose to go a few dollars cheaper and rent my place faster. I never have a vacancy longer than a month, but I see people sit on Zillow for months holding out for higher rents. Be careful that your rent isn't too low or you can create the impression the property isn't very nice.

Good luck!

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  • Rental Property Investor · Detroit, MI · Member since 2018 · 39 posts · 34 votes
    7y

    @Russell Caraotta

    A lot of good info here for tenant source. In my property management days I offered certain specials to fill units faster. 

    Below are a few suggestions to fill unit faster : 

    Offer a $199 security deposit special (make sure you state for qualified tenants only).

    Be open to pets but charge an additional $25 a month per pet (you can limit any pet minus service animals).

    Offer a free flat screen tv for a full year of on time rent payments.

    Offer free internet for all tenants (I would go with a cheaper plan around 40 a month or less).

    These are just a few to get you started. Get creative and do something no one else is, the ones who aren't afraid to stand out are the most successful. 

  • Buffalo, NY · Member since 2014 · 371 posts · 146 votes
    7y

    @Russell Caraotta - I agree it is a bit strange. Maybe it is a local thing. I think people in Buffalo who are serious renters, use Craigslist much more often. I rent out about a dozen apartments for myself and clients every year - all using Craigslist and my company's website.

  • Buffalo, NY · Member since 2014 · 371 posts · 146 votes
    7y

    @Russell Caraotta - I get why you were thinking open house. Here's what I do for time optimization - book 3-5 appointments at the same time. Then you won't have to drive back and forth 100 times.

  • Rental Property Investor · Moline, IL · Member since 2018 · 39 posts · 27 votes
    7y

    I get the most action from Facebook Marketplace.

  • Will GastonPro Member
    Rental Property Investor · Columbia, SC · Member since 2010 · 1k+ posts · 2k+ votes
    7y
    Originally posted by @Joe Splitrock:

    @Russell Caraotta I have been renting properties for over 15 years. I will make a few points:

    - Yard sign is by far the best method to rent a property, but do not answer the calls yourself. I direct my yard sign to my website which is my Zillow listing. That way they can read all the details without me spending 20 minutes playing 20 questions to someone who says in the end, it costs too much. Another option is let it go to voice mail with details like bedrooms, rent, etc.

    - Craigslist is junk. I still post there but it has gone down hill every year for the last five years.

    - Zillow is my main source of good leads.

    - Facebook generates a lot of activity, but rarely do I find good people there. I kind of feel like it is a waste of time, but when I am trying to rent a place I pursue all options.

    - When you setup an appointment to meet someone, have them text you 30 minutes before the appointment to confirm. Do not go to the property if you don't confirm. No shows are common - people are rude and that is just the world now.

    - Do not include utilities if possible. It is a pain and utilities like gas, water or electric can get really expensive if your tenant is careless. Better to reduce rent than include utilities.

    - Do not lower rent for longer lease. This is a classic newbie mistake. I know you want a long term tenant- we all do. What I have learned is that long leases lock in a landlord more than a tenant. Never go over a year. I have had people tell me they plan to stay 5 years and break their lease after 6 months. I have had people say they only need a year and stay there five years. My point is people move when they want to move. The lease just locks you into a rate and potentially bad tenant. My advice do 1 year and at the end of the year, renew at 1 year if they are good. If they are not great, you can not renew or raise rent.

    - Rentometer is not always accurate. I prefer to look at similar listings on Zillow to gauge price. I chose to go a few dollars cheaper and rent my place faster. I never have a vacancy longer than a month, but I see people sit on Zillow for months holding out for higher rents. Be careful that your rent isn't too low or you can create the impression the property isn't very nice.

    Good luck!

    10,000% agreed on everything Joe says here. Especially Zillow/Craigslist. Two years ago we got all of our leads with CL. Now it's less than 10%. Like it or not Zillow is king now. At least in my market.

  • Rental Property Investor · Chicago, IL · Member since 2016 · 10 posts · 1 vote
    7y

    Hotpads is a good one. 

  • Rental Property Investor · Erie, PA · Member since 2018 · 6k+ posts · 9k+ votes
    7y

    Facebook marketplace is the best imho . A yard sign tells thieves that the house is empty and free for picking . Craigslist is a good site to find off market deals but that’s about it . Scammers have ruined it over the last several years . Post on hotpads and it auto lists it on other sites

  • Rental Property Investor · Enterprise, AL · Member since 2017 · 9 posts · 5 votes
    7y

    I would recommend using TenantCloud for your rentals. It costs a small monthly fee but allows you to do everything completely online either at a computer or the app on your phone. You have the ability to post your listing on all of the major websites with just the push of a button. Depending on the package you pay for it will also give you a website that you can easily tailor for yourself/your business. I chose Tenant cloud over Cozy because I thought TenantCloud had more of a user friendly interface and I get emails daily about an upcoming rental we have. 

  • Rental Property Investor · Houston, TX · Member since 2017 · 40 posts · 20 votes
    7y

    Make sure your Zillow listing is top notch. Hire a professional photographer instead of using your iphone. Should cost you $100 which you can use over and over every time it comes up for rent.

  • Investor · PA · Member since 2013 · 1k+ posts · 602 votes
    7y

    Other than Zillow/Hotpads, I also put listings on cozy.co because it will show up on realtor.com which some people use. Advertising on local Facebook groups also helps, and Craigslist to a much lesser extent.  Sometimes I'll do signage if I am not getting that many leads.

  • Rental Property Investor · North Vernon, IN · Member since 2018 · 136 posts · 192 votes
    7y

    I get the best results from Facebook Marketplace, Facebook groups(usually several different groups for tenants, landlords, etc, and a yard sign.  Craigslist is basically not even worth my time to post it in my area, Zillow is kinda the same but occasionally find people that way.  Newspaper classifieds work well but typically results in an older demographic.  Facebook is by far the best marketing tool in my belt.

    Also, go to your local REI meetup, sometimes landlords can send good prospects to each other when they have no vacancy.

  • Real Estate Agent · San Antonio, TX · Member since 2017 · 814 posts · 466 votes
    7y

    @Patrick M. have a good list of advertisement.  I would add to the list RentFax / RentRange for comps.  Do not act alone on your neighbor that is listing for whatever.  If you have less than 15 leads in your first week, consider lowering the rent bit by bit, until you have the "perfect" tenant able to rent your place.  

  • Ramsey, NJ · Member since 2017 · 26 posts · 9 votes
    7y

    @Russell Caraotta have you reached out to people you know? People that might not be close relationships, but they are contacts in your phone?

  • Specialist · Dayton, OH · Member since 2018 · 59 posts · 41 votes
    7y

    @Russell Caraotta don’t go back to the dark side.

    Paying someone is much more reasonable than getting lost on FB. Not only is it hard to navigate if you aren’t familiar but it also a joke. You’ll need to pay a good penny to get your “ad” seen by potential renters.

    I think hiring a PM company or a realtor would be your best bet.

    Good luck

  • Property Manager · Austin, TX · Member since 2019 · 2 posts · 1 vote
    7y

    @Russell here’s my approach

    I use Zillow which automatically gets you trulia and hot pads as well. Since there are many tire kickers out there, I tell them I have several people interested and that I’m showing the property at 1pm Saturday. The first person who qualifies with a deposit gets it. Has worked every time. By the way Zillow usually get me 6-10 prospects in a week

  • Rental Property Investor · Phoenix, AZ · Member since 2013 · 919 posts · 911 votes
    7y

    I use Zillow, Craigslist & realtor.com.  I use open houses instead of appointments.  Since I have desireable properties it seems to weed out the riffraff.  ;-)

  • Cedar Rapids, IA · Member since 2015 · 16 posts · 3 votes
    7y

    Hey @Russell Caraotta,

    I recently bought a duplex that needed a new tenant. I put the property on Zillow, Craigslist and Facebook marketplace. It took a couple weeks to fill with a great tenant that met my criteria but I will say that the number of people that at least responded to my ad by asking if it was available was much much higher on Facebook marketplace. Probably 20 times higher. Now 30ish% never responded when I said that it was and probably 50ish% didn't meet my criteria but I would definitely recommend Facebook as a method to reach a lot of people! The tenant that I ended up renting to came from Facebook marketplace.

  • Matthew Irish-JonesBusiness Member
    Real Estate Agent · Buffalo, NY · Member since 2017 · 2k+ posts · 2k+ votes
    7y

    @Russell Caraotta - Open houses can really be hit and miss.  If you have a really great rental and it is listed at an aggressive price you can get a decent amount of people to walk through.  Getting a crowd to walk through in February is really difficult. 

    We normally only hold open houses during Spring and Summer when demand is a lot higher.  When there is more inventory than rentals we find you need a personal touch.  

    You may want to try talking direct phone calls or text messages.  Do a 1-2 min phone screen before hand and ALWAYS confirm the appointment 30 mins before.  

    There is a lot of upfront labor in renting places, especially in February.  The leg work can get you a renter though.

    As far as your neighbor sitting vacant for 60 days... That seems way too long.  I would assume that place is dirty, over priced, or some combination of both.  

    Good luck!

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  • Flipper/Rehabber · Houston, TX · Member since 2019 · 12 posts · 2 votes
    7y

    @Jacob Rogers What criteria did you use ? Thanks

  • East Aurora, NY · Member since 2018 · 37 posts · 17 votes
    7y

    @David Stevoff I really like your creativity. Good ideas, Many thanks.

  • Karen MargraveBusiness Member
    Moderator
    Realtor, General Contractor, and Developer · Redding, CA · Member since 2009 · 7k+ posts · 4k+ votes
    7y

    @Russell Caraotta it depends on your market. In southern CA there are sites specifically for apartment, does your area have anything like that? Also, FB Marketplace is popular.

  • Specialist · Durham, NC · Member since 2018 · 34 posts · 3 votes
    7y

    @Russell Caraotta I didn't see it mentioned in this thread, but there are some other ways to make Facebook work for you than just the marketplace. There are a lot of active yards sale groups, local info groups, tips for moms and such that are well connected. Posting something like "looking for great tenants, if anyone knows of anybody please send them my way," can get out to a lot of people.

    Also if there are any colleges nearby, they will have groups FB groups too. Hashtagging the school name and such can help.

  • Jim ShontsBusiness Member
    Property Manager · Lone Tree, CO · Member since 2014 · 32 posts · 35 votes
    7y

    @Russell Caraotta you have lot of good stuff on this post. Maybe I missed it but I get a lot of leads from Zumper too. Zillow is by far #1, but Zumper is sometimes #2 and sometimes #3. We hit about 20 syndicated sites, but the Zillow group produces the most leads

  • Investor · New York, NY · Member since 2017 · 263 posts · 118 votes
    7y

    I agree with some commenters here, Craigslist appears to have lost most of its market share to Zillow generating in my case ~10% of the volume of responses that Zillow does.

    The sheer volume on Facebook marketplace is though in my case nearly 10x that of Zillow (would mean 100x Craigslist indeed). The quality of the leads may be low as as only some of them represent genuine interest in your property.

    That said, I recently had to rent five of my units short term for 3 months and was able to rent all of them through Facebook marketplace. So grateful I learnt about the latter from a friend of mine. I am convinced I would have still been looking for a full set of five tenants had it not been for Facebook marketplace.

    Another mention I was recently informed of is Cozy, which syndicates to Realtor.com and which in my cases generates lower volume in line with Craigslist or a bit higher.

  • Investor · Jamestown, ND · Member since 2017 · 32 posts · 32 votes
    7y

    Anytime I have a vacancy I post on the Facebook "Rummage sale" site for my area.  I usually get 5-10 people message me and I weed them out and choose the best candidate out of those.  As soon as they express interest I just tell them I have a quick 5 question questionnaire for them to answer and I will let them know later.  If I have several that seem qualified I will meet with them for a showing and sort of get a feel for them and choose the best one of them.  I've been able to fill every place within a couple of weeks.

    So, in short, try Facebook. 

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