Rental Property Investor · Wooster, OH · Member since 2018 · 44 posts · 18 votes
I am always looking for creative systems to improve my landlord experience. I currently use Cozy to collect rent for my duplex, but it charges my tenants 2.75% of rent if they use a card and don't link their bank account. Most tenants are fearful to link to their bank account and they certainly don't want to pay the 2.75% (I know I wouldn't). For this reason they try to pay with checks in the mail. I don't want to deal with the hassle of cashing checks or having to trust the tenant when they say the checks in the mail on the 4th. I still want to learn as much of buy and hold Real Estate as I can so property manager isn't on my radar right now. I live in Ohio and an hour away from my property. I'm curious what other landlords are currently using to collect rent?
@Todd Snyder Exactly as Harvey posted above. In addition to that, I accept Venmo, Zelle and Paypal. All have free next business day transfers into my checking account.
@Harvey Yergin IV That is smart. I have all of my current tenants on auto payments via Cozy.com besides one. He sends me checks every month which is annoying but he pays crazy high rent for an unrenovated 2 bd 1 ba at 12 E Duncan St. so I just deal with it.
I doubt my future tenants in my new Franklinton quad will have bank accounts and emails so your method would be best. Could you send me that verbiage you use for your instructions in the lease, please?
@Todd Snyder, I understand the credit card transaction of 2.75% and not wanting to pay that. However, there shouldn't be any concerns with tenants paying through Cozy or similar sites. I've been deep in conversations and reviews with our own payment vendor lately, they have high restrictions and protections to protect not only us but our clients.
Never pick up cash in person. Never.
Go the bank deposit method or use a popular payment app like Venmo, Zelle, PayPal, etc.
@Todd Snyder I use an app called Tellus. It also uses bank account or a credit card fee. I think some tenants feel okay with the bank account depending how they link it. My tenant didn’t want to sign in with his bank credentials but he felt perfectly okay using a micro deposit method to link his bank account.
I am using clear now because it requires no tenant involvement. The tenants provide a voided check at lease signing and money rolls in automatically. It is about a $15 fee though so I am interested if anyone has a cheaper option for multiple houses that does not require the tenants to setup anything online or with email. I heard quickbooks online allows recurring ACH like this but I am currently using quickbooks desktop.
@Todd Snyder Exactly as Harvey posted above. In addition to that, I accept Venmo, Zelle and Paypal. All have free next business day transfers into my checking account.
Be careful with Paypal. Your tenant can request a refund from Paypal, and they almost always side with the payor, not the payee. Venmo does not have this issue, they simply instruct you to request a refund from the person you paid.
I am using clear now because it requires no tenant involvement. The tenants provide a voided check at lease signing and money rolls in automatically. It is about a $15 fee though so I am interested if anyone has a cheaper option for multiple houses that does not require the tenants to setup anything online or with email. I heard quickbooks online allows recurring ACH like this but I am currently using quickbooks desktop.
Yes, ClearNow only does ACH so there is no percentage of rent transaction fee.
Great options! Thank you for all the replies! The top 3 that fit my systems well are Venmo, Zelle and giving the account info. With Zelle it says you can only send max of $500 if your bank doesn't yet support it. Has anyone found this to be an issue? I'm sure most big branches support it, right? What are the downsides for giving the tenant my routing and account numbers?