Hi fellow landlords,

First post over on this side of the forum, so allow me to introduce myself quickly. We own 10 units in Buffalo, NY and are growing aggressively through rehabs and the occasional "opportunity flip", while working full time careers and raising a young family. Our main focus has been small multi-family, and continuing to play a small role in the resurgence of these historically down-trodden neighborhoods.  

I've been reading BT's book on landlording, and was curious as to how many of you provide your tenants with a packet or binder that includes your (or your companies) information, house rules, copy of the lease, etc etc. I can certainly see how this could be helpful, but wondering if it is worth the work as how many tenants refer to a paper copy of anything?!

If you do this, do you mind sharing what you provide, how you provide it? My thought would to also include all the manuals for appliances, thermostat, water heating re-lighting instruction, and possibly even copies of the move-in property condition photos. Too much? Thoughts?

Thanks for your constructive comments. I tend to overthink, but then again, it's served me well so far.