To All The Landlords Freaking Out

To All The Landlords Freaking Out

Kyle MccawBusiness Member
Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes

To all the landlords.

DFW is not immune to the current economic turmoil. So yes, things are not all fine and dandy right now. So, I figured I should give a short, maybe premature, rental state of the market here. To understand where I am coming from, we focus on class B & C single family homes in North Texas. We also have two mobile home parks and very few apartments units.

Let鈥檚 step back, take a deep breath and calm down to make ration decisions. True there are many negatives in the marketplace. I don鈥檛 feel the need to state the obvious ones. So let鈥檚 just point out some positives.

  • As of 3.25.2020 less than 1% of our tenants have reached out to our firm about potential interruption in rental payments.
  • Our number of inquiries from potential tenants has decreased only 20%
  • This may because people realize that living in a small apartment is less desirable during a shelter-in-place situation.
  • Many of the professions our tenants have are in the fields that have the strongest demands now. i.e. Amazon delivery, truck drivers, Uber Drivers, Certified Nurse Assistants, School Teachers, City Workers.
  • It looks like the government is cutting checks to our tenants. Many of them don鈥檛 even have an income disruption. So this is just a bonus.
  • Many of our tenants already did or can work from home. Gotta love technology.
  • On the bright side as of March 25th none of my tenants April rent is delinquent. 馃槉 And yes many have paid early.

Going forward you may want to consider a few slight changes to your business model.

  • Having tenant default insurance is starting to look very attractive. Most of our clients declined it. But for less than a $1 a day, it sure looks like a good deal now.
  • You need to make it easier financially for tenants to rent from you. We reduced the cash out of pocket tenants need to move in. We use an insurance product to replace the security deposit. This allows tenant to move in with the purchase of a very cheap insurance policy. Ironically, it covers us better than a traditional deposit.
  • Use professional photos and video tours. This makes it easier for tenants to decide on your property without visiting it.
  • Electronic lockboxes allow self-showings. You need to be very diligent with this as there is still fraud out there.

I hope everyone finds some value in this. Don't let fear control your actions. I pray my optimistic gut feeling is correct. Time will tell.

We are in this together.

McCaw Property Management4.4905 Reviews
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Most Popular Reply

Austin, TX 路 Member since 2019 路 5k+ posts 路 5k+ votes
6y
Originally posted by @Kyle Mccaw:

To all the landlords.

DFW ... As of 3.25.2020 less than 1% of our tenants have reached out to our firm about potential interruption in rental payments. ...

    Still water run deep (when TSHTF in tenant land). 

    Lets hope the move out in the middle of the night abandoners are few and far between.

    And, personally I think business will pick right back up quickly when this Virus thing settles down.

    We have a super Pro Business Washington climate--remember this president uses the power of the pen to make things happen to increase the US Economy (JOBS). I think we will see more of that as needed. There is no indication otherwise.

    If owners can ride this virus thing out and the lenders cooperate things might be a little lean for a while, but it will get better.

    See this reply in the discussion

    34 Replies

    Jump to latestLatest
    • Real Estate Broker 路 Northeast PA 路 Member since 2017 路 2k+ posts 路 2k+ votes
      6y

      @Kyle Mccaw, nicely put.  The major freak out CV19 is causing is getting old quickly.  In PA, our numbers are pretty in sync with yours.  Keep fighting and staying strong.  This is not a forever situation.

    • Member since 2020 路 28 posts 路 41 votes
      6y

      A well run company is not a Mom and Popper, the majority here.   There are times to panic,  i say if you are not well funded PANIC.

      The problem i see is many are still in the denial stage.

      My condotel run by Hilton went dark overnight.97% occupancy to ZERO.

      Loss of income is going to happeN.  Many say tenants need to pay by Visa.  I say Owners need to pay with that Platinum Amex.

    • Cameron TopePro Member
      Property Manager 路 Katy, TX 路 Member since 2015 路 1k+ posts 路 1k+ votes
      6y

      We manage in Houston, TX and Athens, OH, and seeing similar numbers - less than 1% asking for some kind of assistance. 

      This is when it's good to have a little cash in the bank. 

      Stay safe!

    • Kyle MccawBusiness Member
      OP
      Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
      6y

      @asakusa I am sorry to hear about your situation. True things do not look well for very many people. Certain industries are getting crushed. Hopefully we can get through this sooner than later. 

      McCaw Property Management4.4905 Reviews
    • Austin, TX 路 Member since 2019 路 5k+ posts 路 5k+ votes
      6y
      Originally posted by @Kyle Mccaw:

      To all the landlords.

      DFW ... As of 3.25.2020 less than 1% of our tenants have reached out to our firm about potential interruption in rental payments. ...

        Still water run deep (when TSHTF in tenant land). 

        Lets hope the move out in the middle of the night abandoners are few and far between.

        And, personally I think business will pick right back up quickly when this Virus thing settles down.

        We have a super Pro Business Washington climate--remember this president uses the power of the pen to make things happen to increase the US Economy (JOBS). I think we will see more of that as needed. There is no indication otherwise.

        If owners can ride this virus thing out and the lenders cooperate things might be a little lean for a while, but it will get better.

      • Kyle MccawBusiness Member
        OP
        Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
        6y

        @scott mac Long term rentals may be safer in Austin than many other markets. With all the tech businesses there they may actually have a boom. I really feel for my Las Vegas, Orlando, NY friends.

        McCaw Property Management4.4905 Reviews
      • Rental Property Investor 路 Boston, MA 路 Member since 2019 路 2k+ posts 路 1k+ votes
        6y

        @Kyle Mccaw 100%. Woo- Sa! It鈥檚 a long journey..this is only temporary. Keep at it through the ups and downs. Peaks and Valleys!

      • Member since 2020 路 137 posts 路 158 votes
        6y


        @Kyle Mccaw what are you using for the security deposit insurance? 

      • Kyle MccawBusiness Member
        OP
        Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
        6y

        @James York there are a few companies out there. We are using SayRhino.com Check it out.

        McCaw Property Management4.4905 Reviews
      • Investor 路 Humble, TX 路 Member since 2016 路 54 posts 路 22 votes
        6y

        Rhino policy is one of them

      • Specialist 路 Plano, TX 路 Member since 2020 路 2k+ posts 路 861 votes
        6y

        @Kyle Mccaw Thank you for providing great information on our area. Stay safe. 

      • Investor 路 Member since 2017 路 239 posts 路 149 votes
        6y
        @Kyle Mccaw Thank you for sharing this data. I do worry it鈥檚 too early to say though. A lot of the layoffs haven鈥檛 happened yet. And it鈥檚 still unclear when a lot of these small businesses will reopen. Not everyone has many months of expenses saved up and I鈥檓 afraid that even the best intentioned tenants may need help. I鈥檓 prepared to offer deferral of payments (with some limit) if needed. The impact probably also varies a ton by city and type of building.
      • Kyle MccawBusiness Member
        OP
        Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
        6y

        @connie chan  

        We will have some major lay offs.

        Hopefully the clients I manage for will allow some flexibility in payments if it comes to that. Nobody likes vacant properties.

        McCaw Property Management4.4905 Reviews
      • Real Estate Investor 路 Glenwood, IL 路 Member since 2015 路 84 posts 路 22 votes
        6y

        @Kyle Mccaw

        Good info! Can you explain in more detail how you use an insurance product in place of a security deposit? Is this something different from renters insurance? Please exlain what and how.

      • Real Estate Investor 路 Glenwood, IL 路 Member since 2015 路 84 posts 路 22 votes
        6y

        @Kyle Mccaw

        Good info! Can you explain in more detail how you use an insurance product in place of a security deposit? Is this something different from renters insurance? Please exlain what and how.

      • Kyle MccawBusiness Member
        OP
        Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
        6y

        @Samantha P. yes very different than tenant liability insurance. There are many reasons we made the switch. I will create a longer response at a later date.

        Instead of traditional cash deposit that we collect prior to move in we have an insurance company create a policy in the amount we choose. The underwriting is crazy fast. Rate varies from person to person due to risk factors. It can cost as little as $5 monthly per $1,000 coverage. If I need to make a claim again the insurance it is fast and easy. This make it much easier for tenants to afford to move into my properties. Several companies issues these policies. We use www.sayrhino.com

        For tenant default insurance we use Surevestor. They have several benefits. You can learn more on their website. We have a link to them on my company's site if you can't find them by googling.

        McCaw Property Management4.4905 Reviews
      • Real Estate Investor 路 Glenwood, IL 路 Member since 2015 路 84 posts 路 22 votes
        6y

        @Kyle Mccaw

        Valuable info! Thanks so much!

      • Real Estate Investor 路 Glenwood, IL 路 Member since 2015 路 84 posts 路 22 votes
        6y

        @Kyle Mccaw

        Since the policies are anually. How does this work if a tenant stays there for multiple years? Do you just add be additional cost to their rent? Or dobyou have them purchase another policy with the signing of the new lease?

      • Kyle MccawBusiness Member
        OP
        Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
        6y

        @Samantha P. The insurance company collects payments.

        McCaw Property Management4.4905 Reviews
      • Real Estate Investor 路 Glenwood, IL 路 Member since 2015 路 84 posts 路 22 votes
        6y
        Originally posted by @Kyle Mccaw:

        @Samantha P. The insurance company collects payments.

        I still have more questions. Like, what if the tenant doesn't pay the policy and it lapses? What happens when they move out and there is damage? Do you make the policy extend beyond the lease?

      • Kyle MccawBusiness Member
        OP
        Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
        6y

        @Samantha P. it pays. You can visit their websites for more details. Or call them.

        McCaw Property Management4.4905 Reviews
      • Real Estate Investor 路 Glenwood, IL 路 Member since 2015 路 84 posts 路 22 votes
        6y
        Originally posted by @Kyle Mccaw:

        @Samantha P. it pays. You can visit their websites for more details. Or call them.

        okay, will do. Thanks!

      • Raleigh, NC 路 Member since 2017 路 347 posts 路 94 votes
        6y
        Originally posted by @Kyle Mccaw:

        To all the landlords.

        DFW is not immune to the current economic turmoil. So yes, things are not all fine and dandy right now. So, I figured I should give a short, maybe premature, rental state of the market here. To understand where I am coming from, we focus on class B & C single family homes in North Texas. We also have two mobile home parks and very few apartments units.

        Let鈥檚 step back, take a deep breath and calm down to make ration decisions. True there are many negatives in the marketplace. I don鈥檛 feel the need to state the obvious ones. So let鈥檚 just point out some positives.

        • As of 3.25.2020 less than 1% of our tenants have reached out to our firm about potential interruption in rental payments.
        • Our number of inquiries from potential tenants has decreased only 20%
        • This may because people realize that living in a small apartment is less desirable during a shelter-in-place situation.
        • Many of the professions our tenants have are in the fields that have the strongest demands now. i.e. Amazon delivery, truck drivers, Uber Drivers, Certified Nurse Assistants, School Teachers, City Workers.
        • It looks like the government is cutting checks to our tenants. Many of them don鈥檛 even have an income disruption. So this is just a bonus.
        • Many of our tenants already did or can work from home. Gotta love technology.
        • On the bright side as of March 25th none of my tenants April rent is delinquent. 馃槉 And yes many have paid early.

        Going forward you may want to consider a few slight changes to your business model.

        • Having tenant default insurance is starting to look very attractive. Most of our clients declined it. But for less than a $1 a day, it sure looks like a good deal now.
        • You need to make it easier financially for tenants to rent from you. We reduced the cash out of pocket tenants need to move in. We use an insurance product to replace the security deposit. This allows tenant to move in with the purchase of a very cheap insurance policy. Ironically, it covers us better than a traditional deposit.
        • Use professional photos and video tours. This makes it easier for tenants to decide on your property without visiting it.
        • Electronic lockboxes allow self-showings. You need to be very diligent with this as there is still fraud out there.

        I hope everyone finds some value in this. Don't let fear control your actions. I pray my optimistic gut feeling is correct. Time will tell.

        We are in this together.

         What insurance product do you use to replace the security deposit?

      • Kyle MccawBusiness Member
        OP
        Property Manager 路 Keller, TX 路 Member since 2011 路 1k+ posts 路 1k+ votes
        6y

        @Chris Connolly

        Several companies issues these policies. We use

        www.sayrhino.com

        McCaw Property Management4.4905 Reviews
      • Rental Property Investor 路 Depends on where my employer sends me 路 Member since 2018 路 171 posts 路 142 votes
        6y

        @Kyle Mccaw what insurance product do you use to lower the security deposit tenants pay?

        For electronic lock boxes go self showings, are you comfortable that people might not steal something?

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