What to say or not to say, to tenants?

[Travis Oakes]

Hey BP!! Closing on my first rental property, house hack, soon! I have a few questions about next steps.

How should I introduce myself to the tenants?

Should I send a letter, phone call, in person or all? What should I say?

If they have any problems/need repairs in unit, how should I have them report issues?

What if there’s a possibility that tenants are not tech savvy, how to take rent?

I’m sure there’s more questions lmao

I love to learn from others and their experiences. I’m looking forward to great feedback and I thank you all in advance!! Happy investing!

[Drew Sygit]

We don't recommend introducing yourself as the owner! Please tell us ONE good thing that comes of that besides an ego stroke:)

We recommend an intro as the property manager - which you technically are. This creates a buffer between the tenant and the owner, allowing you to take time to mull over complaints and requests and decide the best course of action. As opposed to the tenant putting you on the spot demanding an answer NOW - which may cause you to make a bad decision.