Hi all,
There's a home I'm interested in renting that I saw on Zillow and reached out to the landlord. She is saying that she needs for me to apply via Zillow (there's a $29 universal credit/background check that can apply towards other rental applications for the next 30 days) *PRIOR* to viewing the house... not sure if due to COVID or just wanting to screen out a bunch of people for a smaller pool of more serious potential tenants.
Is this pretty 'standard' practice and ok to oblige to (no red/yellow flags)?
Id never pay to view a property.
I used to think the same as you
no that I am the house/apt owner I do the same
no point showing a house to someone who can’t qualify. Too many qualified people who are willing to do this to worry about who are not
I used to think the same as you
no that I am the house/apt owner I do the same
no point showing a house to someone who can’t qualify. Too many qualified people who are willing to do this to worry about who are not
Thanks for confirming. I had a hunch but I haven't rented from a private landlord before (only apartments and leasing offices) so it makes sense. And I'd probably do the same thinking about it haha. I think especially in today's market, where even rentals are a scarcity (at least where I am), there's not much else you can do if the landlord's asking for it beforehand.
Id never pay to view a property.
Id never pay to view a property.
This is via Zillow and for a background/credit check. The actual application part doesn't cost which is good. Seems some landlords are offshoring/outsourcing this part via Zillow. Obviously, it's more convenient for private landlords. While I tend to share the sentiment that I would never pay, I would probably do the same if I were a private landlord AND there was a scarcity of rentals in my area (if the rental market were saturated, I would never go this route as it would be a complete turn-off and renters can easily just move on to the next property).
In this case, rental inventory is very low, so there's not many choices. And, as a renter in a market like mine, you can't really say "I'll just wait for the next one" since time is against you. Just my 2cents.
EDIT: I ended up paying the $29 to have the background/credit check run. It's good for 30 days so I figure, if anything, I can leverage to apply for other places if this one falls through as well as grab a copy of the reports for personal reference etc
@Jeremy Lee
It is pretty standard when a tenant still resides in a home to only show it to qualified applicants. There is however a huge “if”.
It doesn’t take a lot for someone to claim a property on Zillow as theirs. The information needed is typically public. Before filling out the online application, do your homework and see if it is listed on any other websites or with a property manager.
The identity theft can be a major concern when utilizing some of these “do it yourself” online packages some utilize on Zillow.
There are valid reasons for a landlord to do this. PLEASE CONSIDER:
As a rental house owner and landlord, I use the Zillow app as "Pre-screening" for property tours. If after touring, a prospect wishes to proceed, a full in-house application & background check process is required, with basic fees pre-disclosed. All this is outline in my Zillow listing
I began accepting zillow apps for screening during Pandemic for exposure concerns and when everything was being done electronically, interviews were video conferences, & final tours required gloves/masks/sanitizer.
I believe it creates a win-win with my prospective tenant. The $30 fee is paid to Zillow (not to me), and the applicant can use thatone fee to apply to unlimited properties on zillow for a 30-day period.
As a landlord, all I see is that your identity has been verified by zillow. (NO SSN or DOB shared.) Other "applicant" information is completely applicant supplied, random, non-verified. I cannot customize the app to get the information I need to do a full screening.
In the credit report by Experian, we can see Experian Credit Score, current balance & payment history (# of on-time & late payments in last 25 months) on open accounts & closed accounts, any items in collection, any previous official addresses.
"Background Check Report" is a name-match report of criminal convictions, if any are found in participating municipalities. Landlord history indicates whether eviction filings with name match were found within participating states/municipalities with electronic records linked in public information sharing system. The is a disclaimer saying to check deeper if an issue is found to verify it is actually the same person.
Zillow app does not provide previous landlord history, employment & income verification or background checks by city/county/state of applicants' previous residence or employment. Credit report is minimal...does not show payment patterns the way other services show, so it is not possible to evaluate unique situations.
For example an Experian report showing over the past 25 months, an open account shows 15 on time payments and 6 late payments. With only this information, I might assume payments were random and indicates candidate might be just as random paying rent on time. If looking at Transunion report, I can see 15 on-time payments in a row, followed by 6 late payments that coincide with a job loss, & due to creditor's policy, they continue reporting as late until account catches up. Tenant could lhave missed 1 payment, paid the rest on schedule, but didnt' repay the single missed month, never realizing how it has affected his credit record. The more in-depth report helps me understand the long term patterns and better evaluate the risk instead of outright rejection because of specific "Score" requirement.
A background check report indicating "NO EVICTION FOUND" does not guarantee a responsible tenant either. Big companies may be linked to reporting agencies, but individual landlordsmight not be connected. Further I have seen public records onapplicants whose report said no evictions found, but public court records showed 11 court actions within the past 13 months for "warrant in debt" or "unlawful detainer", but no convictions because tenant paid before the court date. Landlord still had the expense and lost time to file with courts, the financial and business instability and more than a year of stress related to the slow-pay tenant. That applicant had also fraudulently provided a relative's name and phone number to pose as previous tenant in case someone actually called for references. Simple free search in my states court case information system saved me years of headaches.
Another consideration is the value of time. I work hard to make my houses like new for each new tenant...not the typical rental situation. This is not my full time job, but an addition to FT work and family life.
When listing a house I get a minimum of 20-30 tour requests per day, plus phone calls and street sign drive-by calls. The information on zillow app and ability to see preliminary credit report narrows the tours to only qualified potential applicants, and I know at least some information about them, which is especially helpful for my personal safety as a woman showing property to "strangers".
Prior to using zillow app to pre-screen, I lost SO much time touring ineligible or underqualified applicants & people who grossly misrepresented their situation. More than 60% of scheduled were "no-show/no-call".
Some were ineligeble for the house requirements No Pets, No Smoking, maximum occupancy or income level parameters in listings. Often after touring & asking questions for 30 minutes, they would then describe their "perfect 12year old 75 pound bulldog" & ask for exception...complete waste of 30 minutes travel, gas, 30 minutes opening blinds/turning on lights & reverse at end, plus tour time. (Listing & showing a Rental House is not like an apartment with full time staff & onsite rental office.)
I always let the applicant know the qaulification parameters up front. They should know whether they are a fit. I have even credited the app fee paid to zillow to reduce my in-house application fees for special situations. I try to create Win-Win whenever possible.
There are valid reasons for a landlord to do this. PLEASE CONSIDER:
As a rental house owner and landlord, I use the Zillow app as "Pre-screening" for property tours. If after touring, a prospect wishes to proceed, a full in-house application & background check process is required, with basic fees pre-disclosed. All this is outline in my Zillow listing
I began accepting zillow apps for screening during Pandemic for exposure concerns and when everything was being done electronically, interviews were video conferences, & final tours required gloves/masks/sanitizer.
I believe it creates a win-win with my prospective tenant. The $30 fee is paid to Zillow (not to me), and the applicant can use thatone fee to apply to unlimited properties on zillow for a 30-day period.
As a landlord, all I see is that your identity has been verified by zillow. (NO SSN or DOB shared.) Other "applicant" information is completely applicant supplied, random, non-verified. I cannot customize the app to get the information I need to do a full screening.
In the credit report by Experian, we can see Experian Credit Score, current balance & payment history (# of on-time & late payments in last 25 months) on open accounts & closed accounts, any items in collection, any previous official addresses.
"Background Check Report" is a name-match report of criminal convictions, if any are found in participating municipalities. Landlord history indicates whether eviction filings with name match were found within participating states/municipalities with electronic records linked in public information sharing system. The is a disclaimer saying to check deeper if an issue is found to verify it is actually the same person.
Zillow app does not provide previous landlord history, employment & income verification or background checks by city/county/state of applicants' previous residence or employment. Credit report is minimal...does not show payment patterns the way other services show, so it is not possible to evaluate unique situations.
For example an Experian report showing over the past 25 months, an open account shows 15 on time payments and 6 late payments. With only this information, I might assume payments were random and indicates candidate might be just as random paying rent on time. If looking at Transunion report, I can see 15 on-time payments in a row, followed by 6 late payments that coincide with a job loss, & due to creditor's policy, they continue reporting as late until account catches up. Tenant could lhave missed 1 payment, paid the rest on schedule, but didnt' repay the single missed month, never realizing how it has affected his credit record. The more in-depth report helps me understand the long term patterns and better evaluate the risk instead of outright rejection because of specific "Score" requirement.
A background check report indicating "NO EVICTION FOUND" does not guarantee a responsible tenant either. Big companies may be linked to reporting agencies, but individual landlordsmight not be connected. Further I have seen public records onapplicants whose report said no evictions found, but public court records showed 11 court actions within the past 13 months for "warrant in debt" or "unlawful detainer", but no convictions because tenant paid before the court date. Landlord still had the expense and lost time to file with courts, the financial and business instability and more than a year of stress related to the slow-pay tenant. That applicant had also fraudulently provided a relative's name and phone number to pose as previous tenant in case someone actually called for references. Simple free search in my states court case information system saved me years of headaches.
Another consideration is the value of time. I work hard to make my houses like new for each new tenant...not the typical rental situation. This is not my full time job, but an addition to FT work and family life.
When listing a house I get a minimum of 20-30 tour requests per day, plus phone calls and street sign drive-by calls. The information on zillow app and ability to see preliminary credit report narrows the tours to only qualified potential applicants, and I know at least some information about them, which is especially helpful for my personal safety as a woman showing property to "strangers".
Prior to using zillow app to pre-screen, I lost SO much time touring ineligible or underqualified applicants & people who grossly misrepresented their situation. More than 60% of scheduled were "no-show/no-call".
Some were ineligeble for the house requirements No Pets, No Smoking, maximum occupancy or income level parameters in listings. Often after touring & asking questions for 30 minutes, they would then describe their "perfect 12year old 75 pound bulldog" & ask for exception...complete waste of 30 minutes travel, gas, 30 minutes opening blinds/turning on lights & reverse at end, plus tour time. (Listing & showing a Rental House is not like an apartment with full time staff & onsite rental office.)
I always let the applicant know the qaulification parameters up front. They should know whether they are a fit. I have even credited the app fee paid to zillow to reduce my in-house application fees for special situations. I try to create Win-Win whenever possible.
I was very concerned as a renter about applying for a place 'sight unseen', but you have explained it well. Thank you for this information it was very helpful.
I'm not a fan and think it's a terrible practice.
It's nice that the Zillow app can be applied for up to a month, but what if the Tenant finds a rental on REALTOR.com or on a property manager's website? Then the Zillow application is useless. It only works for properties listed on Zillow.
I would never pay to be screened before looking at a house. You may think it's clever, but I can assure you there are a lot of qualified applicants not looking at your rental.
@Jeremy Lee I wouldn't ask someone to do this but I see why some people do and if this is a great fit for you as a tenant I would do it. I don't think a zillow app is sufficient. Many landlord non-payments never go to judgement so they don't appear on a credit report.
@Cassandra Swanson so given you accept the zillow app for screening (and I appreciate the summary) is that the check that you ultimately accept for credit or do you charge again for something you do personally?
@Jeremy Lee I wouldn't ask someone to do this but I see why some people do and if this is a great fit for you as a tenant I would do it. I don't think a zillow app is sufficient. Many landlord non-payments never go to judgement so they don't appear on a credit report.
@Cassandra Swanson so given you accept the zillow app for screening (and I appreciate the summary) is that the check that you ultimately accept for credit or do you charge again for something you do personally?
@Colleen F.
I outline clearly in my description that additional screening is necessary,
@Jeremy Lee I wouldn't ask someone to do this but I see why some people do and if this is a great fit for you as a tenant I would do it. I don't think a zillow app is sufficient. Many landlord non-payments never go to judgement so they don't appear on a credit report.
@Cassandra Swanson so given you accept the zillow app for screening (and I appreciate the summary) is that the check that you ultimately accept for credit or do you charge again for something you do personally?
@Colleen F.
I outline clearly in my description that additional screening is necessary,
As a professional Realtor, you would not consider spending your valuable time driving a stranger around to view houses all weekend without a loan pre-qualification letter from a legitimate bank...and you have no vested interest in the properties you are showing showing (other than your 3%-6% sales commission).
How can you as a realtor condemn me for pre-screening my tenant prospects?
Do your clients not pay an application fee to the bank for that pre-qualification process?
How is this different?
I'm not a fan and think it's a terrible practice.
It's nice that the Zillow app can be applied for up to a month, but what if the Tenant finds a rental on REALTOR.com or on a property manager's website? Then the Zillow application is useless. It only works for properties listed on Zillow.
I would never pay to be screened before looking at a house. You may think it's clever, but I can assure you there are a lot of qualified applicants not looking at your rental.
As a professional Realtor, you would not consider spending your valuable time driving a stranger around to view houses all weekend without a loan pre-qualification letter from a legitimate bank...and you have no vested interest in the properties you are showing showing (other than your 3%-6% sales commission).
How can you as a realtor condemn me for pre-screening my tenant prospects?
Do your clients not pay an application fee to the bank for that pre-qualification process?
How is this different?
I'm not a fan and think it's a terrible practice.
It's nice that the Zillow app can be applied for up to a month, but what if the Tenant finds a rental on REALTOR.com or on a property manager's website? Then the Zillow application is useless. It only works for properties listed on Zillow.
I would never pay to be screened before looking at a house. You may think it's clever, but I can assure you there are a lot of qualified applicants not looking at your rental.
I'm not a fan and think it's a terrible practice.
It's nice that the Zillow app can be applied for up to a month, but what if the Tenant finds a rental on REALTOR.com or on a property manager's website? Then the Zillow application is useless. It only works for properties listed on Zillow.
I would never pay to be screened before looking at a house. You may think it's clever, but I can assure you there are a lot of qualified applicants not looking at your rental.
What is exactly misogynistic here? You dont like his answer to the question so it's automatically misogynistic?
@Katherine Thompson
I have never paid a bank to get a pre qualification ?
@Katherine Thompson
I have never paid a bank to get a pre qualification ?
This practice has become more common to streamline the leasing process, especially due to COVID-19 concerns. It's not unusual, but you should seek transparency about their screening criteria and how the application fee is handled if you're not selected. Review the lease agreement thoroughly before proceeding. While it's not a red flag, clear communication with the landlord would be wise in your situation.
I'm not a fan and think it's a terrible practice.
It's nice that the Zillow app can be applied for up to a month, but what if the Tenant finds a rental on REALTOR.com or on a property manager's website? Then the Zillow application is useless. It only works for properties listed on Zillow.
I would never pay to be screened before looking at a house. You may think it's clever, but I can assure you there are a lot of qualified applicants not looking at your rental.
What is exactly misogynistic here? You dont like his answer to the question so it's automatically misogynistic?
I'm not a fan and think it's a terrible practice.
It's nice that the Zillow app can be applied for up to a month, but what if the Tenant finds a rental on REALTOR.com or on a property manager's website? Then the Zillow application is useless. It only works for properties listed on Zillow.
I would never pay to be screened before looking at a house. You may think it's clever, but I can assure you there are a lot of qualified applicants not looking at your rental.
What is exactly misogynistic here? You dont like his answer to the question so it's automatically misogynistic?
So a man asks a question. A man answers said question. Nothing about sex comes up, and you dont like his answer to another mans question and it's misogynistic? Im still failing to see the connection here.
DIY landlords should 100% screen prospective applicants before they ever agree to meet them in person. Realtors know this all too well and there’s real data behind the realtors killed in the process of showing a property to strangers.
This is why I automate and self-service all showings. People say you can’t do that, they might damage the carpet, all the while ignoring the real threat to their own life by meeting strangers without prescreening.
I'm not a fan and think it's a terrible practice.
It's nice that the Zillow app can be applied for up to a month, but what if the Tenant finds a rental on REALTOR.com or on a property manager's website? Then the Zillow application is useless. It only works for properties listed on Zillow.
I would never pay to be screened before looking at a house. You may think it's clever, but I can assure you there are a lot of qualified applicants not looking at your rental.
What is exactly misogynistic here? You dont like his answer to the question so it's automatically misogynistic?
So a man asks a question. A man answers said question. Nothing about sex comes up, and you dont like his answer to another mans question and it's misogynistic? Im still failing to see the connection here.
What is exactly misogynistic here? You dont like his answer to the question so it's automatically misogynistic?
So a man asks a question. A man answers said question. Nothing about sex comes up, and you dont like his answer to another mans question and it's misogynistic? Im still failing to see the connection here.
He didnt even interact with you or address you, or answer you what so ever. The original poster asked a question, and the person who had the most knowledge in property management, since he owns the largest PM company represented here provided his expert advice. The only person who did any attacking or talking down to anyone in this thread was you when you randomly made a kind of a serious accusation against someone who wasnt even interacting with you in any way whatsoever. I think the lesson here is the opposite of being more sensitive actually....the lesson should be to be less sensitive, and not imagine slights where they dont exist.
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i drive Buyers around after they sign an agreement to compensate me. That's what educators teach, it's often what the law requires, and it's how professionals operate.
Buyers do not pay for a prequel.
Run your business however you want. It's a free country and what works for you may be different than what works for me. I'm just telling you that I would not pay a fee before being allowed to see the rental and I suspect the majority of well-qualified renters would be the same.