AC unit in Florida rental is out, insurance/repairs is going to take few days, temperature is in the mid to high 80 range, tenant want to move to hotel, is landlord liable to pay for hotel stay?
Rental Property Investor · Los Angeles, CA · Member since 2017 · 2k+ posts · 5k+ votes
5y
Ignoring the legal issues which will greatly vary based on your area. If the tenants owned the home, would they spend the money on a hotel if the A/C went out for a couple of days in mid-80s heat? Highly doubtful. Therefore, I wouldn't pay.
Things break. It's your job to get them fixed as soon as reasonably possible. This isn't no hot water for a week. This is slightly uncomfortable heat for a couple of days. Tell them to suck it up.
Lender · Nashville TN - Licensed in AL AR DC FL GA LA MD TN, TX and VA · Member since 2021 · 583 posts · 338 votes
5y
I am unable to offer any legal advice on the matter, just my own $0.02. Do the bedrooms have ceiling fans? Could you buy additional fans, or even a window unit? I know that I'd be looking for lower cost options than a several day hotel bill.
Rental Property Investor · Los Angeles, CA · Member since 2017 · 2k+ posts · 5k+ votes
5y
Ignoring the legal issues which will greatly vary based on your area. If the tenants owned the home, would they spend the money on a hotel if the A/C went out for a couple of days in mid-80s heat? Highly doubtful. Therefore, I wouldn't pay.
Things break. It's your job to get them fixed as soon as reasonably possible. This isn't no hot water for a week. This is slightly uncomfortable heat for a couple of days. Tell them to suck it up.
Thanks @Reid Chauvin, @Greg M. and @Theresa Harris for your input, that's what I thought too, the house have ceiling fans, it is not inhabitable, maybe some discomfort, I offered $400 debit.
Thanks @Reid Chauvin, @Greg M. and @Theresa Harris for your input, that's what I thought too, the house have ceiling fans, it is not inhabitable, maybe some discomfort, I offered $400 debit.
Too late now, but when you do this you condition the tenants to expect/ask for discounts whenever anything goes wrong. Now when the sewer line clogs or the pool turns green, they'll be there asking/expecting a discount. It's much better to condition the tenant that things happen, but you will fix them ASAP. However, tenants need to understand that things take time. It's very difficult to get tradesmen out the same day.
Real Estate Broker · Naples, FL · Member since 2013 · 9k+ posts · 6k+ votes
5y
No. Under Florida law heat is required but AC is not. Now, a little more in depth: because you furnished a cooled unit you are required to continue to provide cooling. However, if the unit is broken and you have it scheduled to be fixed, in the meantime they must go without it. NOT LEGAL ADVICE> THIS IS MY OPINION ONLY AND I WOULD DO THE SAME-SORRY--WE ARE GETTING IT FIXED. THAT IS ALL.............
Augusta, GA · Member since 2014 · 1k+ posts · 1k+ votes
5y
We carry some extra window units should and HVAC unit go out and it will take several days to fix. I offer to place these in the tenants bedroom to make sleeping at night easier. These 5000 BTU units aren't to hard to haul around even for an old lady like myself.
I do explain to the tenant what the issue is; often it's a part that has to be ordered...or HVAC repair companies that are over whelmed by the number of calls they are currently handling (because, of course, the air only goes out during a hot spell when every one seems to be having problems with their units). These things are out of my control but I'd like to offer you a window shaker to make it easier for you at night.
Real Estate Broker · Rochester Hills, MI · Member since 2009 · 2k+ posts · 2k+ votes
5y
Prorate rent and offer a window AC or two. When done, put them in storage for the next unit / time it happens. The 80 Degree range is not extraordinarily hot for your area so I do not think I would offer a hotel unless there are other extenuating circumstances.
Rental Property Investor · Gilbert, AZ · Member since 2020 · 210 posts · 163 votes
5y
@Sue Chen
Aside from the responses already provided, I’d also evaluate how they are as a tenant and whether you want to disrupt the relationship. If they are a good tenant that you would want to keep in your unit, then I’d normally go out of my way to make sure they’re happy. In this case I wouldn’t have gone as far as paying for their hotel if the unit is habitable, so it looks like you made a good call in my opinion.
Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
5y
This is a common question among Landlords. What do you owe the tenant when the A/C goes out, the fridge dies and the tenant loses their fresh supply of Alaskan crab and filet mignon, or the water heater goes out and they can't shower?
Even when you do everything right, things break. Your responsibility is to maintain the home to the best of your ability. When A/C goes out, you do what you can to get it fixed/replaced in a timely manner. You don't have to stay on the phone 12 hours a day to get it fixed immediately. You don't have to apologize profusely or put them up in a hotel or pay $600 for the food they lost or whatever. Do the same thing you would do with your family. Put on your big-boy pants and suck it up while trying to fix the problem as quickly as possible. If the water heater goes out and your family has to shower at the gym or a friend's house, then your tenant can do the same.
Here's another way to look at it. If rent is $2,000 a month, the daily prorated rent is about $67. If A/C is out for five days, that's only $335 in prorated rent. But wait! The A/C is only a small portion of the home's function, so you wouldn't compensate them for loss of hot water, roof, back yard, garage, or other features when everything is functional except the A/C. So the real cost of losing A/C is probably somewhere around $5 per day.
Your mortgage company doesn't give you a break on your personal home. Airlines don't reimburse you when weather prevents your flight from taking off. Don't apologize for something that's beyond your control and don't give away the farm for an inconvenience.
Ignoring the legal issues which will greatly vary based on your area. If the tenants owned the home, would they spend the money on a hotel if the A/C went out for a couple of days in mid-80s heat? Highly doubtful. Therefore, I wouldn't pay.
Things break. It's your job to get them fixed as soon as reasonably possible. This isn't no hot water for a week. This is slightly uncomfortable heat for a couple of days. Tell them to suck it up.
Except this is not a homeowner who is responsible for their own home and upkeep. You are a business owner with obligations beyond an ordinary homeowner. You are held to higher standards than someone who owns their own home. It's the cost of doing business.
Ignoring the legal issues which will greatly vary based on your area. If the tenants owned the home, would they spend the money on a hotel if the A/C went out for a couple of days in mid-80s heat? Highly doubtful. Therefore, I wouldn't pay.
Things break. It's your job to get them fixed as soon as reasonably possible. This isn't no hot water for a week. This is slightly uncomfortable heat for a couple of days. Tell them to suck it up.
Except this is not a homeowner who is responsible for their own home and upkeep. You are a business owner with obligations beyond an ordinary homeowner. You are held to higher standards than someone who owns their own home. It's the cost of doing business.
You are held to two things:
1) The law. You might be shocked to find out how little is required of a landlord in even the most anti-landlord states. In Florida, where the OP is, it's a dwelling that is fit to be lived in, working plumbing, hot water, heating, reasonable security, and free of pests.
You may have noticed that nowhere there did it mention A/C.
2) The contract (AKA lease). Unless there is some sort of guarantee in the lease that the AC will work or the landlord will put you in a hotel is any of XYZ appliances stop working, the landlord only has to take reasonable action to get it fixed.
Would anyone in Florida really consider running to a hotel on a day when it's in the 80's as a reasonable action? Probably not.