Property Management Software - DoorLoop
Flipper/Rehabber · Inland Empire · Member since 2018 · 9 posts · 5 votes
Property Management Software - DoorLoop
Most Popular Reply
Member since 2021 · 19 posts · 12 votes
4yHey @Tyler Schmick, thank you for testing out DoorLoop and sharing your feedback.
I am David Bitton, one of the co-founders at DoorLoop. I'm happy to let you know that thanks to your feedback and many others, we now have all the features you were looking for, including:
1. Full accounting built-in with QuickBooks Online Sync if needed. You don't need to use QuickBooks if you don't want to. You can also sync and reconcile your bank accounts and credit cards.
2. List and advertise your rentals on Zillow, Hotpads, Trulia, Dwellsy, Apartments.com, and more.
3. Add a picture of your property or unit.
4. Sign leases electronically without creating a DocuSign account. You can also create reusable templates with custom fields.
5. Our tenant portal has been updated with two-way messaging and our new tenant announcements feature. You can send messages to your tenants by SMS, email, tenant portal, and even an automated phone call.
TenantCloud's free ACH payments take 4–6 business days to enter your bank account (longer if it's on a weekend or holiday). ACH payments made in DoorLoop on Monday can be in your bank account by Wednesday. With TC, you will need to wait another week. TC charges the tenant 2.9% and 30 cents per payment with credit cards (with longer funding times as well). All this info is taken from their site.
We are moving extremely quickly and adding many more exciting features that other programs don't offer yet.
We would love everyone's feedback on how we can make DoorLoop the best property management software on the market. Feel free to email or DM me on BiggerPockets.
Speak soon!
57 Replies
- 5yTracy StreichPro MemberReal Estate Broker · Tulsa- OKC Oklahoma · Member since 2017 · 868 posts · 801 votes
@Andrew Glavinic Yeah well I have been doing this for over 20 years and try to stay up on the latest and greatest. Never heard of Doorloop but I don't do any commercial. Buildium, Appfolio, Propertyware, Rent Manager. Those are what someone with 100 doors needs. Not some knock off or smaller program made for a self manager with just a few doors. I know cost is a factor but think about overall functionality and does it do the 7-10 things you really need? If so just do it. It will make your like easier and it is hard to put a dollar amount on that
- Flipper/Rehabber · Inland Empire · Member since 2018 · 9 posts · 5 votes5y
@Tracy Streich Okay, thank you for your advice. I didn't think of them like that, more as a new platform but you definitely could be right considering the lack of resources on them. Do you use PM software for your business?
@Andrew Glavinic Ditto what @Tracy Streich said. In running a business I would not take a chance on a small / unknown company. Too much at risk to save a few $$.
- Rental Property Investor · McCook, NE · Member since 2021 · 7 posts · 4 votes5y
Hey! I am in the exact same position of looking at buildium/ doorloop.
I would really be curious what you are finding out!
We tried to use tenant cloud and after 9 months are painfully realizing that the accounting and reporting is no bueno.
@Tracy Streich can you expound on why you need 4 apps? (Buildium, Appfolio, Propertyware, Rent Manager.)
We currently have 60 doors and growing.(mostly residential)
Thanks!
Tyler
@Tyler Schmick Tracy was simply listing four common management software used by bigger portfolios. You would use only one of those four.
- Rental Property Investor · McCook, NE · Member since 2021 · 7 posts · 4 votes5y
Gotcha! I started to realize that as I was looking into them.
Thanks!
- Rental Property Investor · Canton, OH · Member since 2018 · 59 posts · 77 votes5y
I'm a smaller self-managing investor (just closing on door 17 this week) and have been using Cozy.co ever since I purchased door #1. Recently it merged to Apartments.com I have been having too many problems with too little support to stay on this platform.
I realize DoorLoop may not compete with Buildium for you guys who have 100+ doors, but are there any a smaller managers like me out there who have given it a shot? I just don't feel that I'm at the point yet where the benefits justify the cost of Buildium for my portfolio.
- Flipper/Rehabber · Inland Empire · Member since 2018 · 9 posts · 5 votes4y
So I have decided to stick with Quickbooks and Google apps to run the business for at least another year. I was leaning heavily towards AppFolio after all was said and done. It just does everything and more for not that much more money than Buildium and other competitors. It's set up for commercial use as well, which I need. Had a few meetings with a representative and everything, which went great. I decided it was going to take more time to set up, learn, and run than I had imagined (Grass is always greener syndrome).
I have a pretty effective system that I wish could be more efficient. It is basically all on the cloud (Yay for remote access to run Quickbooks desktop) and could be sourced out to virtual assistants pretty soon. This coming year's goal is going completely paperless by using Google Drive to scan and file all receipts. Instead of filing them when I get back to the office in the real filing cabinets (Probably going to still file the paper to make sure there are no catastrophes the first year). To collect rent, I use Zelle (free to use) and now Quickbooks Desktop payments ($3 a transaction) for those who cant use Zelle. I have a master "Rent Paid Checklist" for every month on Google sheets and Rent Rolls, a master Lease Anniversary List, and a monthly to-do list to make sure I don't forget to pay the mortgagees and such alongside a month-specific to-do list I add on to not forget to pay taxes or that Suite 205 said they are moving out at the end of the month. The drawbacks are double or triple data entry at times. Like when inputting lease amendment/rent increase, I need to change the item list amount in QB, then memorize the transaction for the following months in QB, then change the excel rent roll, then change the excel lease anniversary list, and finally put a reminder in my calendar a month and some change before the Lease Expires. The advantage is, it's not thousands of dollars a year and I could email my VA pretty soon to do those annoying repetitive tasks I don't like. This is also built exactly how I need it and really has cut down errors.
Woah apparently I really needed to write out my process to people who might understand lol. Sorry for bringing you on this journey haha.
- Rental Property Investor · McCook, NE · Member since 2021 · 7 posts · 4 votes4y
I decided to sign up with doorloop. We are currently doing the “on boarding”… the technicians have been awesome so far getting us set up. I will keep you posted as we get further in.
- 4yJeremy WilliamsPro MemberInvestor · Novato, CA · Member since 2016 · 15 posts · 7 votes
@Tyler Schmick would love an update on your doorloop experience. I have a demo with them on Monday.. Seems like a better fit than buildium for lower door counts. We currently manage 7 properties. Appreciate any feedback.. cheers!
- Rental Property Investor · McCook, NE · Member since 2021 · 7 posts · 4 votes4y
Ok. We ended up dropping doorloop. We stayed with tenant cloud and are doing quickbooks online to fill the gaps in tenant clouds accounting software.
The features that doorloop did not have that we needed: (They did say more features were coming, but these didn’t exist when we did our onboarding.)
Doorloop has no way to list and advertise rentals. We use this feature constantly in tenant cloud, it is literally the way we fill every vacancy.
You can not add a pic to the rental in your own list on doorloop. This might not seem like a big deal, but when you have several properties it is great to have a picture with an address.
It costs tenants extra to pay rent through doorloop, it is free on tenant cloud.
Cost was more than TenantCloud+quickbooks online.
There was no way to do a lease or sign a lease online without adding additional software like DocuSign .(we use this feature on every lease in tenant cloud)
Tenant communication portal wasn’t as good as tenant cloud(I think they were just introducing that feature)
Accounting looked pretty good in doorloop, but wasn’t as user friendly as quickbooks.
We never got far enough in it to actually get a maint request from a tenant. But TenantCloud works great for maint requests.
So all in all, I probably owe the folks at TenantCloud an apology. Because their software is cheaper and better than doorloop in every way except accounting.
I hope this helps!
- Member since 2021 · 19 posts · 12 votes4y
Hey @Tyler Schmick, thank you for testing out DoorLoop and sharing your feedback.
I am David Bitton, one of the co-founders at DoorLoop. I'm happy to let you know that thanks to your feedback and many others, we now have all the features you were looking for, including:
1. Full accounting built-in with QuickBooks Online Sync if needed. You don't need to use QuickBooks if you don't want to. You can also sync and reconcile your bank accounts and credit cards.
2. List and advertise your rentals on Zillow, Hotpads, Trulia, Dwellsy, Apartments.com, and more.
3. Add a picture of your property or unit.
4. Sign leases electronically without creating a DocuSign account. You can also create reusable templates with custom fields.
5. Our tenant portal has been updated with two-way messaging and our new tenant announcements feature. You can send messages to your tenants by SMS, email, tenant portal, and even an automated phone call.
TenantCloud's free ACH payments take 4–6 business days to enter your bank account (longer if it's on a weekend or holiday). ACH payments made in DoorLoop on Monday can be in your bank account by Wednesday. With TC, you will need to wait another week. TC charges the tenant 2.9% and 30 cents per payment with credit cards (with longer funding times as well). All this info is taken from their site.
We are moving extremely quickly and adding many more exciting features that other programs don't offer yet.
We would love everyone's feedback on how we can make DoorLoop the best property management software on the market. Feel free to email or DM me on BiggerPockets.
Speak soon!
- Rental Property Investor · McCook, NE · Member since 2021 · 7 posts · 4 votes4y
Good work improving the software! It sounds like we tried doorloop too soon. My wife will kill me if I even suggest changing pm software again!
Thanks for reply!
- 4yDrew SygitBusiness MemberProperty Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
Never ceases to amaze me how many invetors and vendors don't take into account the resources and LOST data resulting from switching management software.
Think about it, you can switch from Google Docs.Sheets/etc to Microsoft products easily and without losing much.
Try switching between ANY management software products and you have to do everything manually or via limited CSV files AND YOU LOSE MUCH OF YOUR PREVIOUS DATA! What happens if you get sued 1-2 years after you lose all that data?
Why can't someone create a mapping program between softwares?
Logical Property Management4.9465 Reviews - Rental Property Investor · Columbia, MO · Member since 2021 · 20 posts · 10 votes4y
Hello all,
I appreciate folks' helpful posts!
I had also been trying to decide between Buildium and DoorLoop. I have done a lot of research and did a trial of each and saw a live demo of each. However, it seems to me that no matter how many reviews I read or how much research I do, I always find many things I do and don't like, once I start using the software, that I haven't seen mentioned in any reviews or articles. Maybe it's just me! But if anyone is interested, I could write some of my detailed experiences and findings about these 2 quality products. Let me know! :-)
I would love to chat with you about my experiences. It was really neck and neck for me between the 2, and in the end, I chose Buildium. I signed up 2 days ago, and now that I am using it, I am finding certain aspects of the software very frustrating. I am considering switching. There were many things I liked about DoorLoop. But there were a few deal breakers (which is why I went with Buildium), and I am wondering if you can potentially address those. The account manager, with whom I worked, could not. But there were many things I loved about DoorLoop, and if these other items could be addressed, I would probably switch. Thanks so much, and I look forward to hearing from you!
- Investor · Chicago, IL · Member since 2022 · 1 post · 1 vote4y
Quote from @David Bitton:
Hey @Tyler Schmick, thank you for testing out DoorLoop and sharing your feedback.
I am David Bitton, one of the co-founders at DoorLoop. I'm happy to let you know that thanks to your feedback and many others, we now have all the features you were looking for, including:
1. Full accounting built-in with QuickBooks Online Sync if needed. You don't need to use QuickBooks if you don't want to. You can also sync and reconcile your bank accounts and credit cards.
2. List and advertise your rentals on Zillow, Hotpads, Trulia, Dwellsy, Apartments.com, and more.
3. Add a picture of your property or unit.
4. Sign leases electronically without creating a DocuSign account. You can also create reusable templates with custom fields.
5. Our tenant portal has been updated with two-way messaging and our new tenant announcements feature. You can send messages to your tenants by SMS, email, tenant portal, and even an automated phone call.
TenantCloud's free ACH payments take 4–6 business days to enter your bank account (longer if it's on a weekend or holiday). ACH payments made in DoorLoop on Monday can be in your bank account by Wednesday. With TC, you will need to wait another week. TC charges the tenant 2.9% and 30 cents per payment with credit cards (with longer funding times as well). All this info is taken from their site.
We are moving extremely quickly and adding many more exciting features that other programs don't offer yet.
We would love everyone's feedback on how we can make DoorLoop the best property management software on the market. Feel free to email or DM me on BiggerPockets.
Speak soon!
Have a few questions before making the switch.
Do you have a free ACH option like tenantcloud? And what package would I need to buy to have no fee for tenant and landlord. Also, can you send reminders and track tenants that haven’t paid?
Do you have state specific leases? Or do we have to upload our own? Was hoping to create the lease and have tenant esign and save.
Anywhere we can demo the maintenance requests?
- Member since 2021 · 19 posts · 12 votes4y
Quote from @Tyler Schmick:
Good work improving the software! It sounds like we tried doorloop too soon. My wife will kill me if I even suggest changing pm software again!
Thanks for reply!
Haha yes, totally understand! Happy wife = happy life.
- Member since 2021 · 19 posts · 12 votes4y
Quote from @Drew Sygit:
Never ceases to amaze me how many invetors and vendors don't take into account the resources and LOST data resulting from switching management software.
Think about it, you can switch from Google Docs.Sheets/etc to Microsoft products easily and without losing much.
Try switching between ANY management software products and you have to do everything manually or via limited CSV files AND YOU LOSE MUCH OF YOUR PREVIOUS DATA! What happens if you get sued 1-2 years after you lose all that data?
Why can't someone create a mapping program between softwares?
Hi @Drew Sygit, you make some really good points. If only there was an automated way to migrate data over between all programs it would make everyone's lives a lot easier (maybe a future business idea for someone?!).
Most programs do offer an option to export to Excel which serves as peace of mind if needed. I can only speak for DoorLoop but if someone leaves our software, we are happy to keep your data available for as long as needed.
- Member since 2021 · 19 posts · 12 votes4y
Quote from @Marian Fine Frueh:
Hello all,
I appreciate folks' helpful posts!
I had also been trying to decide between Buildium and DoorLoop. I have done a lot of research and did a trial of each and saw a live demo of each. However, it seems to me that no matter how many reviews I read or how much research I do, I always find many things I do and don't like, once I start using the software, that I haven't seen mentioned in any reviews or articles. Maybe it's just me! But if anyone is interested, I could write some of my detailed experiences and findings about these 2 quality products. Let me know! :-)
I would love to chat with you about my experiences. It was really neck and neck for me between the 2, and in the end, I chose Buildium. I signed up 2 days ago, and now that I am using it, I am finding certain aspects of the software very frustrating. I am considering switching. There were many things I liked about DoorLoop. But there were a few deal breakers (which is why I went with Buildium), and I am wondering if you can potentially address those. The account manager, with whom I worked, could not. But there were many things I loved about DoorLoop, and if these other items could be addressed, I would probably switch. Thanks so much, and I look forward to hearing from you!
Thank you for the amazing feedback Marian. We just spoke by phone and email and look forward to hopefully working together soon!
- Member since 2021 · 19 posts · 12 votes4y
Quote from @Nick Bulanda:
Quote from @David Bitton:
Hey @Tyler Schmick, thank you for testing out DoorLoop and sharing your feedback.
I am David Bitton, one of the co-founders at DoorLoop. I'm happy to let you know that thanks to your feedback and many others, we now have all the features you were looking for, including:
1. Full accounting built-in with QuickBooks Online Sync if needed. You don't need to use QuickBooks if you don't want to. You can also sync and reconcile your bank accounts and credit cards.
2. List and advertise your rentals on Zillow, Hotpads, Trulia, Dwellsy, Apartments.com, and more.
3. Add a picture of your property or unit.
4. Sign leases electronically without creating a DocuSign account. You can also create reusable templates with custom fields.
5. Our tenant portal has been updated with two-way messaging and our new tenant announcements feature. You can send messages to your tenants by SMS, email, tenant portal, and even an automated phone call.
TenantCloud's free ACH payments take 4–6 business days to enter your bank account (longer if it's on a weekend or holiday). ACH payments made in DoorLoop on Monday can be in your bank account by Wednesday. With TC, you will need to wait another week. TC charges the tenant 2.9% and 30 cents per payment with credit cards (with longer funding times as well). All this info is taken from their site.
We are moving extremely quickly and adding many more exciting features that other programs don't offer yet.
We would love everyone's feedback on how we can make DoorLoop the best property management software on the market. Feel free to email or DM me on BiggerPockets.
Speak soon!
Have a few questions before making the switch.
Do you have a free ACH option like tenantcloud? And what package would I need to buy to have no fee for tenant and landlord. Also, can you send reminders and track tenants that haven’t paid?
Do you have state specific leases? Or do we have to upload our own? Was hoping to create the lease and have tenant esign and save.
Anywhere we can demo the maintenance requests?
Hey @Nick Bulanda@Nick Bulanda, amazing questions!
1. Do you have a free ACH option? Yes. On our Premium plan, there are no ACH fees for either the tenant or landlord. If the tenant decides to pay with credit/debit card, they would pay 3% of the total charge.
2. Can you send reminders and track tenants that haven’t paid? Yes, you can automate rent reminders, rent receipts, tenant accounts statements, late fee notices, and much more. There are also widgets on your main dashboard that will show which tenants haven’t paid.
3. Do you have state specific leases? Or do we have to upload our own? We recommend purchasing the most updated lease agreements from https://eforms.com/rental/ or looking on your local realtor's or lawyer bar association's website for these forms. It’s my understanding that TC and almost all others charge for these lease templates as well. Keep in mind that using a generic lease or out-of-date lease is a recipe for disaster. Once you have a form/lease, you can upload the template into DoorLoop, templatize it, and send it out for eSignature.
4. Anywhere we can demo the maintenance requests? Yes. You can schedule a demo and mention that you want to see maintenance requests here: https://doorloop.com/demo
I just want to add some notes on accounting with TC and some other programs:
1. There are many limitations with these other programs when it comes to accounting. Property management software is broken into 2 main categories: companies that offer built-in accounting (like DoorLoop) and companies that don't. Some, like TC, offer only basic accounting, which is fine if you're a very small landlord, don't plan on growing past a few units, won't need to generate accounting reports per property, won't need to create owner statements, don't need to reconcile your books, and don't have a chart of accounts.
2. With TC and other programs, you need to pay for QuickBooks to properly manage your accounting. You also need a QuickBooks license for each property or LLC. If you want to run a Profit & Loss report by property, you will need to get the $50 version of QuickBooks that supports classes. If not, you will likely need a full-time accountant or bookkeeper to manage your books. Add up all these extra costs and headaches, and these more affordable options end up being a lot more expensive.
3. Without a full built-in accounting suite, you will need to manually reconcile the rent payments in your bank whereas we do it automatically.
If you just want to collect rent online, TC could be a great option. If you want to build a real estate investment or property management business with more than 5 units, then DL is likely the better fit as we have a full accounting suite built-in. We also train you on accounting and setup your account with all the best practices for a large property management business so you won't have issues in the future when growing your portfolio.Hope this info helps, keep the questions coming!
- Member since 2022 · 1 post · 1 vote4y
Quote from @David Bitton:
Quote from @Nick Bulanda:
Quote from @David Bitton:
Hey @Tyler Schmick, thank you for testing out DoorLoop and sharing your feedback.
I am David Bitton, one of the co-founders at DoorLoop. I'm happy to let you know that thanks to your feedback and many others, we now have all the features you were looking for, including:
1. Full accounting built-in with QuickBooks Online Sync if needed. You don't need to use QuickBooks if you don't want to. You can also sync and reconcile your bank accounts and credit cards.
2. List and advertise your rentals on Zillow, Hotpads, Trulia, Dwellsy, Apartments.com, and more.
3. Add a picture of your property or unit.
4. Sign leases electronically without creating a DocuSign account. You can also create reusable templates with custom fields.
5. Our tenant portal has been updated with two-way messaging and our new tenant announcements feature. You can send messages to your tenants by SMS, email, tenant portal, and even an automated phone call.
TenantCloud's free ACH payments take 4–6 business days to enter your bank account (longer if it's on a weekend or holiday). ACH payments made in DoorLoop on Monday can be in your bank account by Wednesday. With TC, you will need to wait another week. TC charges the tenant 2.9% and 30 cents per payment with credit cards (with longer funding times as well). All this info is taken from their site.
We are moving extremely quickly and adding many more exciting features that other programs don't offer yet.
We would love everyone's feedback on how we can make DoorLoop the best property management software on the market. Feel free to email or DM me on BiggerPockets.
Speak soon!
Have a few questions before making the switch.
Do you have a free ACH option like tenantcloud? And what package would I need to buy to have no fee for tenant and landlord. Also, can you send reminders and track tenants that haven’t paid?
Do you have state specific leases? Or do we have to upload our own? Was hoping to create the lease and have tenant esign and save.
Anywhere we can demo the maintenance requests?
Hey @Nick Bulanda@Nick Bulanda, amazing questions!
1. Do you have a free ACH option? Yes. On our Premium plan, there are no ACH fees for either the tenant or landlord. If the tenant decides to pay with credit/debit card, they would pay 3% of the total charge.
2. Can you send reminders and track tenants that haven’t paid? Yes, you can automate rent reminders, rent receipts, tenant accounts statements, late fee notices, and much more. There are also widgets on your main dashboard that will show which tenants haven’t paid.
3. Do you have state specific leases? Or do we have to upload our own? We recommend purchasing the most updated lease agreements from https://eforms.com/rental/ or looking on your local realtor's or lawyer bar association's website for these forms. It’s my understanding that TC and almost all others charge for these lease templates as well. Keep in mind that using a generic lease or out-of-date lease is a recipe for disaster. Once you have a form/lease, you can upload the template into DoorLoop, templatize it, and send it out for eSignature.
4. Anywhere we can demo the maintenance requests? Yes. You can schedule a demo and mention that you want to see maintenance requests here: https://doorloop.com/demo
I just want to add some notes on accounting with TC and some other programs:
1. There are many limitations with these other programs when it comes to accounting. Property management software is broken into 2 main categories: companies that offer built-in accounting (like DoorLoop) and companies that don't. Some, like TC, offer only basic accounting, which is fine if you're a very small landlord, don't plan on growing past a few units, won't need to generate accounting reports per property, won't need to create owner statements, don't need to reconcile your books, and don't have a chart of accounts.
2. With TC and other programs, you need to pay for QuickBooks to properly manage your accounting. You also need a QuickBooks license for each property or LLC. If you want to run a Profit & Loss report by property, you will need to get the $50 version of QuickBooks that supports classes. If not, you will likely need a full-time accountant or bookkeeper to manage your books. Add up all these extra costs and headaches, and these more affordable options end up being a lot more expensive.
3. Without a full built-in accounting suite, you will need to manually reconcile the rent payments in your bank whereas we do it automatically.
If you just want to collect rent online, TC could be a great option. If you want to build a real estate investment or property management business with more than 5 units, then DL is likely the better fit as we have a full accounting suite built-in. We also train you on accounting and setup your account with all the best practices for a large property management business so you won't have issues in the future when growing your portfolio.Hope this info helps, keep the questions coming!
I did the DL demo, was told I could only have a week, ended up only having access for 24 hrs for some reason. During this 24 hr period I had to enter my test properties and basically build out my own test platform. Once I realized this is how I had to spend my time to see if this was the right platform I passed. Im very much interested in trying it out but its surprising yall dont have a test platform thats already built out. I have no desire building out the platform for a couple days just to see if im happy with the reporting/functionality. I think my issue was probably the sales person if were being honest. I need like 3 weeks inside of the demo to be able to make a decision. I run everything from Google Sheets and its works incredibly well, im just looking for a more professional looking product. @David Bitton can you have someone who was not the original lady I talked to reach out if this is an option?
@David Bittonundefined
- Member since 2021 · 19 posts · 12 votes4y
@Arick Wray:
Don’t worry, we will help you out. We will reach out by Tuesday once we’re back in the office as we’re closed for Labor Day. If there’s anything else I can do to help, don’t hesitate to DM me on BiggerPockets.
Have a great weekend, speak soon!
- Rental Property Investor · Canton, OH · Member since 2018 · 59 posts · 77 votes4y
I just got notified that this post is active again so I figured I'd post a follow up. I have 29 units right now, I was looking at DoorLoop when I was at 17 units. I ended up going with a software called Innago for the property management - which we use in conjunction with Stessa for the bookkeeping. Innago does everything that we need it to: communicate with tenants, listings, applications, leases, maintenance requests, invoicing, and rent collection... I really like how simple and clean the invoice formatting is.
It's really not a big deal for us to keep the books outside of the PM software.
The customer service at Innago is really great too.
- Investor · El Centro, CA · Member since 2010 · 44 posts · 34 votes4y
@David Bitton Any future plans to have a website integration where I can list vacancies like Appfolio? Not syndication to other websites but our own personal website?
Thanks - Member since 2021 · 19 posts · 12 votes4y
Quote from @Sheena R Roth:
I just got notified that this post is active again so I figured I'd post a follow up. I have 29 units right now, I was looking at DoorLoop when I was at 17 units. I ended up going with a software called Innago for the property management - which we use in conjunction with Stessa for the bookkeeping. Innago does everything that we need it to: communicate with tenants, listings, applications, leases, maintenance requests, invoicing, and rent collection... I really like how simple and clean the invoice formatting is.
It's really not a big deal for us to keep the books outside of the PM software.
The customer service at Innago is really great too.
Hey Sheena, thanks for adding your experience here. The goal for DoorLoop is to reduce the number of apps you use so you won't need a separate bookkeeping software like Stessa or QuickBooks. We want to reduce the amount of double-data entry you need to do and save you time and money on multiple programs and licenses. If you love QuickBooks, we also offer a direct sync and integration.
Thank you again for the feedback!
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