VRBO Calendar pricing frozen by Market Maker! Anyone else?

VRBO Calendar pricing frozen by Market Maker! Anyone else?

Member since 2022 · 1k+ posts · 1k+ votes

Trying to raise my prices in VRBO around some football games. Already raised them on ABNB & Houfy. When I try click on the dates, it won't let me change them because Market Maker is turned on. When I go the Market Maker tab, a pop up immediately goes over the MM toggle switch, blocking it, and says I need 5 comps for MM to work. So I pull up some neighboring comps, hoping that if I add the 5 comps to MM, that screen will no longer pop up and then I can then turn off the toggle switch. When I click on that link, it takes me to an almost blank screen with a search box for property ID. However when I try to add a neighboring comp, the search doesn't even work. Tried doing this on another web browser thinking it could be stale cookies and nope, same result!

While I don't have enough experience with either company to say one is better or worse for hosts than other, I've always found VRBO to be the far clunkier and less user friendly by miles. This is further confirmation of that, because MM never even adjusted my rates in the first place and now it's impossible to turn off. Sat on hold for 20 minutes only to be told that it has to be escalated to IT. 

VRBO needs IT serious help in the User Interface and Experience department. Thanks for listening to my ted talk. 

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  • John UnderwoodPro Member
    Investor · Greer, SC · Member since 2014 · 13k+ posts · 17k+ votes
    2y

    Try going to the calendar on the app and changing it there.

    This seems to override MM.

  • Member since 2022 · 527 posts · 413 votes
    2y

    Just use calendar not market maker. 

  • Member since 2022 · 1k+ posts · 1k+ votes
    2y
    Quote from @Patricia Andriolo-Bull:

    Just use calendar not market maker. 

    That's exactly the problem. When I go to the calendar to change the price, it tells me that I can't because I have MM on (even though it hasn't changed a single price). When I click to go to MM tab, the popup screen blocks the toggle switch where you turn MM on/off. It's stuck in a Catch 22 endless loop. Incredibly clumsy roll out on VRBO's part. 

    Thanks @John Underwood  I was able to change the prices on the app! 

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