Short term rental company sent email stating my listing would be

Short term rental company sent email stating my listing would be

Raleigh, NC · Member since 2014 · 54 posts · 17 votes

Listing would be deactivated due to to many messages being sent and not enough booking. I've only been on for a few months and have rented 33 days. They want me to upgrade to the next account level.(pay them x amount) or be kicked out for not booking enough. Claimed that due to the amount of message exchange that we must be booking outside the company. Nope it's just every single person lowballing the price. Anyone else?

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Branson, MO · Member since 2015 · 145 posts · 96 votes
8y

I would tell them to pound crap.

Why homeowners put up with being told how to run their property is beyond me. It is YOUR home, investment, hard work. 

I can guarantee you I would cancelled in 5 minutes or less had they sent me something like that. 

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  • Branson, MO · Member since 2015 · 145 posts · 96 votes
    8y

    I would tell them to pound crap.

    Why homeowners put up with being told how to run their property is beyond me. It is YOUR home, investment, hard work. 

    I can guarantee you I would cancelled in 5 minutes or less had they sent me something like that. 

  • Branson, MO · Member since 2015 · 145 posts · 96 votes
    8y

    My apologies - I didn't mean to be so abrupt and short with my answer but honestly, the email you received just hit a chord with me.

    Imagine a gas station sending you an SMS telling you that they would no longer sell gas to you if you don't start driving more. Or a restaurant telling you that you were no longer welcome if they didn't see you more often in there eating.

    All of these OTAs - theirs - mine - all of them depend on homeowners. Not the other way around. Some of them have become SO immune to criticism they feel justified in sending out some ridiculous email like the one you received. 

    And I would still tell them to pound crap. :D

    Mike

  • Raleigh, NC · Member since 2014 · 54 posts · 17 votes
    8y

    I liked your first reply! It's exactly what I felt. They've already made money of my listing and yet they want more. They want a full blown home rented for what utilities cost me. Oh please, what a joke. 

  • Kettle Falls, WA · Member since 2017 · 77 posts · 40 votes
    8y

    Care to share which platform this was to warn us?

  • Plantation, FL · Member since 2009 · 329 posts · 119 votes
    8y

    I wouldn't waste time with second tier channels. Stick to the top two and you'll cover 99.9% of the market. 

  • Real Estate Agent · Houston, TX · Member since 2015 · 25 posts · 20 votes
    8y
    Is this Homeaway/VRBO? I’ve heard of them doing this. The vast majority of my bookings are on Airbnb and I made the amateur move of paying the flat fee to Homeaway when I signed up. I spoke with a representative from Homeaway the other day and they suggested I drop down to the pay per booking. That means they’d get less money from me but I’ll take it.
  • Investor · The worst town to live in, KS · Member since 2016 · 4k+ posts · 4k+ votes
    8y

    What @Michael Kugler said ^^^ in his first reply.  If his first reply is too coarse, you are in the wrong business.  

    Occasionally I have to deal with dead animals, used condoms and prostitutes.  It doesn't bother me anymore.

  • Raleigh, NC · Member since 2014 · 54 posts · 17 votes
    8y

    Yes, it was homeaway. I've read that they are becoming more aggressive if bookings aren't up to the level they want. 

  • Realtor · Murrieta, CA · Member since 2016 · 373 posts · 203 votes
    8y

    @Kathy C.

    Oh wow, I've only been on Airbnb and never had to deal with something like that.

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