Starting an Vacation Rental Management company

[Allen Meringolo]

After our next deal, my group will be going from two to seven units under management in Campton-Thornton area in NH. For this deal and any future deals we want to do, we are going to have to significantly increase operational infrastructure. 

So my thought is if we are doing this, we may as build an STR property management business. It would create a nice flywheel for our business.

I have tons of questions that I am trying to wrap my head around that I am hoping some folks who run such companies could help with:

• What exactly is your value proposition? What pain point are you solving for clients? 
• What is your pricing structure? Do you do any tiers for service levels or customizations for certain clients? What are the most effective marketing strategies?
• What exactly does onboarding a client look like?
• What do you bill clients for and what do you cover?
• What’s your tech stack?
• What does regular reporting look like? What frequency and what do you share?

Any input on any of these questions would be much appreciated and / or any folks who would be willing to chat in more detail for 30 minutes or an hour - more than happy to compensate for your time.

[Paul Sandhu]

Onboarding a client reminds me of waterboarding a prisoner.