Specialist · Lakewood, CO · Member since 2014 · 1k+ posts · 1k+ votes
Hi All, I have a SFR in Davenport and the management company has been slipping. I think it is time to move on. Does anyone know of a reputable management company in the area?
Curious what arrangements you have with them. Fraudulent charges are obviuosly a MAJOR concern. Are you worried they are misreporting rents or something along those lines?
Photos for work if agreed upon in the contracts signed would be a nuisance but an accomodation that could be provided if desired I'd guess. In the few years I've been doing this I've never had a request of this kind and in the 9+ years I've owned real estate I've very rarely asked for this from a contractor/company hired.
Communication is a very normal concern. What do you mean by poor communication? Is it the communication between you and the manager or between the manager and the tenants. Often what I've found over the years is if a relationship exists with the owner and the tenants that they will express a lack of communication to the owner anytime something doesn't go their way. A reputable company such as mine will be able to demonstrate call logs and messages between the company and the residents.
Maintenance is something in my opinion you have to trust the management company and maintenance team on and have a comfort level with them. If you do not, you will never trust any work that is not your own. Questioning the time it takes to perform work or work performed should be an easy question to answer for the management company.
Being an investor and a property manager I understand the struggle better than most between managers and the owners. These are legitimate concerns that can be addressed with more openness between the owner/manager. Happy to walk you through how we operate daily for our clients!
Are you dealing with Jordan Laslow at A2Z? I have a duplex with them that has on unit now running into 3+ months vacant with no work order estimates, poor communication, ignored emails and texts. Is there anyone else there you deal with in place of Jordan?
I feeling like I'm running out of options as far as PMs go in the area
I have the same problem with Mcdonnel have worked with others in the past who were worst. I dont know if there’s a better option. I have properties in other states as well. Rentals turnover’s are a killer and time taken to make rent ready and expenses involved are a huge frustration.
@Quaid Cde Baca@Sid Shankar My experience with A2Z is a general improvement over Mcdonnell. My units are now full and turn time is a bit faster (Mcdonnell was taking 4-5 months, A2Z seems to be trending more like 3-4 months). Jordan at A2Z is not great with communication, she has not closed the loop on several of my emails even though she asks that I use email to communicate with her. But she does know the first name of the tenants and seems to have a relationship with them which I appreciate. I received an email from Michael Pease in December asking for input on the performance of A2Z, I believe he is the owner of A2Z. I provided feedback but never heard back from him, so not really sure it did any good.
I have a theory that once a small property management company exceeds a certain number of units they need to completely change their org to manage more units. Jordan told us last year she manages around 200 units, and then she signed up to manage 19 of mine, so she is well over 200 units which is likely too many for a single person, but hiring more people and managing a team requires a different skillset than just being a property manager, I'm not sure Jordan has the skillset to run a team of people or manage tasks effectively but I'm trying to be patient with her since my units are all full now that I left Mcdonnell.
Milltown Realty seemed to have a good management structure in place, they limit the number of units each property manager is responsible for and utilize a team approach for maintenance and other items. I would suggest contacting them if you are looking for another option in the QC area.
@Quaid Cde Baca@Sid Shankar My experience with A2Z is a general improvement over Mcdonnell. My units are now full and turn time is a bit faster (Mcdonnell was taking 4-5 months, A2Z seems to be trending more like 3-4 months). Jordan at A2Z is not great with communication, she has not closed the loop on several of my emails even though she asks that I use email to communicate with her. But she does know the first name of the tenants and seems to have a relationship with them which I appreciate. I received an email from Michael Pease in December asking for input on the performance of A2Z, I believe he is the owner of A2Z. I provided feedback but never heard back from him, so not really sure it did any good.
I have a theory that once a small property management company exceeds a certain number of units they need to completely change their org to manage more units. Jordan told us last year she manages around 200 units, and then she signed up to manage 19 of mine, so she is well over 200 units which is likely too many for a single person, but hiring more people and managing a team requires a different skillset than just being a property manager, I'm not sure Jordan has the skillset to run a team of people or manage tasks effectively but I'm trying to be patient with her since my units are all full now that I left Mcdonnell.
Milltown Realty seemed to have a good management structure in place, they limit the number of units each property manager is responsible for and utilize a team approach for maintenance and other items. I would suggest contacting them if you are looking for another option in the QC area.
@Sid Shankar I’m going on 7 months vacancy now… my AC unit has been stolen, and I have a fine from the city of property trash, months after I gave Jordan the initial warning notice. I FINALLY found a repair guy to turn over the unit from lots of evicted tenant damage, and going to persue section 8–as I love my other S-8 tenants. If that’s turns south, I’m going to have to 1031 to another market