Anyone using RentRedi for rental payments? Good or bad?

Most Popular Reply

Flower Mound, TX · Member since 2019 · 8 posts · 12 votes
6y

I've been using RentRedi since January 1. I switched over from RentecDirect. It's easy to set up and use. Seems like a small company that is growing, so customer service is really good. Choosing landlord software is often about what kinds of features you need. RentecDirect had MORE than I needed, so why pay for it? I switched to RentRedi and I'm glad I did. 

See this reply in the discussion

18 Replies

Jump to latestLatest
  • Flipper/Rehabber · Leominster, MA · Member since 2020 · 667 posts · 384 votes
    6y

    Arron, I am using RentRedi - super easy to set up and the money goes right to my account; I love it.

  • Flower Mound, TX · Member since 2019 · 8 posts · 12 votes
    6y

    I've been using RentRedi since January 1. I switched over from RentecDirect. It's easy to set up and use. Seems like a small company that is growing, so customer service is really good. Choosing landlord software is often about what kinds of features you need. RentecDirect had MORE than I needed, so why pay for it? I switched to RentRedi and I'm glad I did. 

  • Austin, TX · Member since 2015 · 9 posts · 13 votes
    6y

    @Arron Barnes Hey there! I'm using it. I've been on RentRedi since the early days of its inception. The payments are super easy! I love the flexibility.  You have he ability to connect multiple accounts if you would like to setup different properties like this. Or if you prefer one deposit account bam! its that easy.  If you want more info on how I use if for properties shoot me a message. I wouldn't mind jumping a quick call for questions or if you simply want a demo of how I have it set up and how easy its been!

  • Real Estate Agent · Rock Hill, SC · Member since 2014 · 86 posts · 46 votes
    6y

    Hey @Arron Barnes , I've been using RentRedi for a few months and has worked pretty well for me.  There are definitely some hiccups with it being a small company, but I do have to say that their response time on tickets is really fast.  

    I have had no issues with using their rent collection services.  It is perfect for a portfolio size of 5-15 units.  I think once you get more than that, you would need a more expansive program

  • Vancouver, WA · Member since 2020 · 6 posts · 2 votes
    6y

    @Chris Lounsbury @Dawid Yhisreal @Pete Tredwell @Moises R Cosme

    I want to thank each of you for sharing your experience. I'm sold! 

  • Austin, TX · Member since 2015 · 9 posts · 13 votes
    6y

    @Arron Barnes

    Awesome glad to be of help :)

  • Flipper/Rehabber · Leominster, MA · Member since 2020 · 667 posts · 384 votes
    6y

    Glad to help!!! 

  • Rental Property Investor · Philadelphia PA · Member since 2018 · 8 posts · 5 votes
    6y

    I use it for my rental property extremely easy to use. I used it to list my properties, screen tenants, manage payments, send notifications, manage maintenance. Basically does it all and the customer service and response time on the in app or online chat is insanely fast. 
    Huge fan. Would definitely recommend. 

  • Flipper/Rehabber · Leominster, MA · Member since 2020 · 667 posts · 384 votes
    6y

    As an update - received all my rents by noon EST today via RentRedi... I love this app!!! 

  • Investor · Member since 2020 · 8 posts · 2 votes
    6y

    @Moises R Cosme Hi! can you only collect rent or other fees as well? Once you have a charge for collection do you get notified of an upcoming deposit?

  • Ed BaronePro Member
    Saratoga Springs, NY · Member since 2018 · 109 posts · 58 votes
    6y

    @Shmou N.

    Shmou

    You can collect Rent and all other fees; Utilities, parking, or any other fee needed.

    We don't currently have a notification of the deposit but I will add it to our develoemt roadmap and you will see it in an update.

    Great idea. :)

  • Flipper/Rehabber · Leominster, MA · Member since 2020 · 667 posts · 384 votes
    6y

    @Shmou N  Yes, you can collect other fees & yes, you receive a notification every time a payment is made. If this helps.. I would appreciat a vote. 

  • Investor · Johnson City, TN · Member since 2020 · 4 posts · 0 votes
    6y

    I have approx 80 doors and am looking for some software. I am using Quickbooks now and i know its way past time i look for something else. I like using QB for tracking expenses and was thinking of rent redi for rent payments, maintenance requests, and screening. All while keeping QB for expenses. Any thoughts on this set up?

  • Austin, TX · Member since 2015 · 9 posts · 13 votes
    6y

    @ Sanjay Bakshi

    Honestly it would depend on the demographics of your rentals. The systems makes this easy for you to do. Also don't forget you get to add team members which I hope is safe to say you have given the amount of doors you own. This feature is again free unlike other platforms that usually charge per user. Maybe try a few and see how it is adopted. 

  • New to Real Estate · Winchester, VA · Member since 2020 · 28 posts · 23 votes
    5y
    Originally posted by @Sanjay Bakshi:

    I have approx 80 doors and am looking for some software. I am using Quickbooks now and i know its way past time i look for something else. I like using QB for tracking expenses and was thinking of rent redi for rent payments, maintenance requests, and screening. All while keeping QB for expenses. Any thoughts on this set up?

     QB, if set up appropriately, is the best.  RentRedi, well, it is the opposite.  As in NOT THE BEST.  You can collect maintenance request, but you cannot track your correspondences to each request.  Your screening is limited to ONLY what RentRedi thinks should be part of the screening process, and rent payments...well, you will be reported to the IRS for the fees RentRedi charges..and RentRedi will not give you their W9 to write those off as an expense.

  • Investor · Vermont and New York · Member since 2023 · 308 posts · 309 votes
    3y
    Reviving this thread.  COntrary to a lot of the peopel in this thread, I found rentredi to be a POS.  I have been using Stessa and absolutely love it, but it does not yet have maintenance issue tracking.  I figured I would try rentRedi just for that part of it. 

    The UI is horrible.  takes way too many steps to set up anything, terrible user experience.  Unfortunately I paid for a year subscription - hopefully i can get it back.  They lied about having a landlord app for mobile - its not an app, its just a webpage tha you navigate to on your mobile device.  

    The software makes way too many assumptions that are not right for my use.  Also, it does not have a notion of portfolios - only property and unit.  this is unacceptable for someone like me who manages and is a member of multiple separate LLCs, partnerships, portfolios.  

    If you have a few single family rental homes and are looking for a way to streamline leases, applications and rents, maybe rentredi is the right solution, but if you have a multi unit property or any serious management needs, look elsewhere.  this is horrible software.

    waste of time


  • Real Estate Investor · Medina, OH · Member since 2013 · 32 posts · 21 votes
    1y

    Rentredi sucks big time. it is not user friendly at all. It tries to do too many things and poorly at that. If it would concentrate on rent collection only and do it well, it might be okay. Its dashboard is so cluttered, it hard to see who has paid and who hasn't. I've been trying to have one tenant do the autopayment for 8 months now and it has only worked one time. I had to switch from erentpayment since Rentredi bought them and got roped into a year membership. As soon as the year membership is up, I'm leaving.

  • Rental Property Investor · Salisbury NC · Member since 2019 · 27 posts · 10 votes
    1y

    I agree I used RentRedi before the Bigger Pockets endorsement. I had struggles the did some updates and I was excited to try them again. I feel like they get 90% of your problems solved to create 10% new problems. I have struggled to get my money. Its been almost 2 weeks and I still dont have my rent payments, they are just sitting somewhere other than my bank account and the support has been horrible.

    Just remember you get what you pay for. And there are far better "free" solutions on the market.

Join the conversationCreate a free account to reply, vote on answers and follow this thread.